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Guelph Hyundai
Guelph, ON
1,632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,632 Reviews of Guelph Hyundai
September 06, 2014
Tucson I gave customer service 4 stars because I called in advance to book an appointment and when I got there there was no appointment scheduled for me, how I gave customer service 4 stars because I called in advance to book an appointment and when I got there there was no appointment scheduled for me, however, the service rep didn't blink an eye and took the vehicle in as it was for a recall. I was in and out in about a half an hour and everyone was very pleasant. What I'm really confused about is the fact that my husband and I bought TWO vehicles at the same time from this dealership but there was no information in their systems for us other then my husbands name. This was indicated when I called to book the appointment and then again when I came in for that said appointment. Not sure why that would be. All in all, the experience we have had has been good! More
by Bbybloos
September 05, 2014
Black on Black Tucson Very accommodating. Fast and friendly. Wouldn't hesitate to recommend them to others. Adrian was very familiar with the Tucson we bought and went thr Very accommodating. Fast and friendly. Wouldn't hesitate to recommend them to others. Adrian was very familiar with the Tucson we bought and went through all the options. Took the vehicle for a long road trip the day after we took possession and we were pleased with everything about it. More
by dbond009
Employees Worked With
Derek Dawkins, Rhys Evans, Adrian Piattelli
August 30, 2014
Santa Fe Overall a great experience! Any vehicle purchase hurts the budget. This purchase...my purchase made the most sense and is doable. Thorough and co Overall a great experience! Any vehicle purchase hurts the budget. This purchase...my purchase made the most sense and is doable. Thorough and concise in presentation and answering questions without feeling pressured to buy. Left me with lots of time to mull things over and was never made to feel dismissed or unimportant. Thank you Guelph Hyundai and Colin! Excellent job! Will certainly tell friends, family and colleagues and coworkers about my positive experience. More
by NancyG3
Employees Worked With
Colin Dutcher, Adrian Piattelli
August 30, 2014
A Racoon Made a Bad Decision A racoon made a bad decision when he ran out in front of our Elantra one night while we were driving down the highway. It cost him his life and caused A racoon made a bad decision when he ran out in front of our Elantra one night while we were driving down the highway. It cost him his life and caused $2600 damage to the underside of the car. The dealership worked in conjunction with our insurance company and did the repairs in a timely friendly way. In the process they discovered another unrelated issue that was repaired under the warrantee. More
by dgomo
Employees Worked With
John McLuhan
August 29, 2014
Warranty Inspection Great service. Arranged for a warranty inspection and arranged for the shuttle service since I thought I'd have to leave my vehicle there all day, but Great service. Arranged for a warranty inspection and arranged for the shuttle service since I thought I'd have to leave my vehicle there all day, but when I dropped my keys off they said they could do it right away and less than 15 minutes later I was out the door. More
by Randy Wiebe
August 28, 2014
Mrs Nancy Clarke Excellent service. Dave confirmed we had warranty coverage for unexpected repair. Everything that was scheduled, was taken of quickly and for reasonab Excellent service. Dave confirmed we had warranty coverage for unexpected repair. Everything that was scheduled, was taken of quickly and for reasonable prices. One of my cheaper visits. More
by NancClarke
August 26, 2014
Guelph Hyundai service Hurts the budget a bit :) , overall rating is good. keep up the good work and hopefully we can better deals in the future. thanks again Guelph Hyu Hurts the budget a bit :) , overall rating is good. keep up the good work and hopefully we can better deals in the future. thanks again Guelph Hyundai team. More
by Francis Pio
Employees Worked With
John McLuhan
August 25, 2014
Bought new 2015 Sonata We would like to thank Allan Giles and Marty Saliba for their great customer service, great experience overall with the purchase of our new vehicle an We would like to thank Allan Giles and Marty Saliba for their great customer service, great experience overall with the purchase of our new vehicle and trade in of our previous car. It all started when we walked in to the showroom on a busy Saturday afternoon, and we were greeted by Marty first thing to let us know someone would be with us shortly. It was all smooth sailing from there. Thanks again and keep up the good work. We would definitely recommend your dealership. Perry and JoAnn Paquette More
by ppjh
Employees Worked With
Allan Giles
August 23, 2014
Silver package deatailing My vehicle was very dirty, I will admit this. At first the vehicle looked as good as new. It smelled great! On closer inspection (not that close!!) My vehicle was very dirty, I will admit this. At first the vehicle looked as good as new. It smelled great! On closer inspection (not that close!!) I found patches of oily stuff (interior cleaner?) inside my cup holders, etc.When I folded my seats down to put a large item in the back, the back of the seats had only been wiped as far as where they go into the base...they had not been put down and wiped all the way. Also, I found dirt and shavings (I occasionally carry bags of shavings as I live on a farm-one had ripped) behind the back seats and down the sides...a vacuum could have easily dealt with this. I was disappointed to see it. Finally, having lifted the panel off at the back of the vehicle, there was water inside and it had not been cleaned. We had to take time to soak all the water up before it rusted the items in there. Although the front of the vehicle looked "good as new" I feel it was a little rushed with not as much attention to the small things as I would expect for the money I paid. I have never had a vehicle "detailed" before, so I really don't have anything to compare the work with. I will probably have it done again by the dealership, but I will make sure the above items are dealt with before leaving. More
by Helliefant
Employees Worked With
Service Manager
August 22, 2014
Very helpful for first time buyer As a first time car buyer and having zero knowledge about cars, Renee (sorry I'm not really sure how to do your name correctly through computer) was E As a first time car buyer and having zero knowledge about cars, Renee (sorry I'm not really sure how to do your name correctly through computer) was EXTREMELY helpful and approachable. She sure did know what she was talking about and was very patient with all the questions I have. She did go above and beyond what she asked to, Definitely one of the best customer service I have ever had. More
by greenliciouss
