Georgetown Kia

Customer service and friendliness were top notch! The guys had me laughing. There was no big pressure which was excellent. Pressure would have turned me off and I would not have purchased a vehicle her guys had me laughing. There was no big pressure which was excellent. Pressure would have turned me off and I would not have purchased a vehicle here. The items that I were told would be done on the vehicle were done - great. Not too crazy about the fix on the side of the car - touch up paint looks a bit shabby. Adrian - excellent on sales and follow up - meticulous. Chris - excellent delivery - very personal - wanted to ensure my happiness - nice talking to you! Rob - Great job doing your job - with a smile :) Michelle - nice enough - knows her stuff - but is crusty. Overall I had a great experience with these folks and would not hesitate to return here! More

Great experience. Everyone is beyond helpful, and very knowledgeable in there products. Customer service is clearly number one for these guys!,We appreciated all that was done for us, and would recommend knowledgeable in there products. Customer service is clearly number one for these guys!,We appreciated all that was done for us, and would recommend this dealership to anyone. The overall experience was a great one! More

Bought a 2010 Chevy impala from Artiom. I was very happy with the service and got a great price on the car, i will be happy to recommend to friends. with the service and got a great price on the car, i will be happy to recommend to friends. More

Chris and Michelle were very professional and helpful with making sure we choose a vehicle that was right for our family. A tree fell on our vehicle during the ice storm and they were both sympathetic an with making sure we choose a vehicle that was right for our family. A tree fell on our vehicle during the ice storm and they were both sympathetic and understood that we were pressed for time. They worked with us to ensure that our payments would work within our budget and made it quick and simple. Michelle also gave us great advice on the extended vehicle warranty which made sense. We are so pleased with our car and the service we received from Georgetown Kia and would recommend it to our family and friends. Thank you Chris and Michelle for your wonderful service! More

1st Brand new car I purchased! It really was a good experiance! I felt comfortable and not pressured into anything! Everyone was helpful,Knowledgeable and most of all Professional! You should really go experiance! I felt comfortable and not pressured into anything! Everyone was helpful,Knowledgeable and most of all Professional! You should really go see them if you needing to buy a vehicle... More

staff very friendly, no pressure, professional, was impressed that multiple employees helped me, offered me coffee, offered condolences on recent family death, it wasn't just about a single salesperson impressed that multiple employees helped me, offered me coffee, offered condolences on recent family death, it wasn't just about a single salesperson experience, i really felt that the whole dealership was interested in helping me. More

purchased a vehicle, less then a week later called them to advise that the first gear on the vehicle pops out 40% of the time, it has happened when making a left turn causing the vehicle to stop in the mid to advise that the first gear on the vehicle pops out 40% of the time, it has happened when making a left turn causing the vehicle to stop in the middle of the intersection, which has put myself and more importantly my 2 year old in danger. At first I was brushed off and the answer I got was "It's ok the first gear pops out but the second gear is fine and that they will not do anything about it" Only after calling Car Nation and complaining to take legal action that the used car manager calls me back and tell me to drop it off for the entire day without providing a replacement vehicle that they will look into it. After an experience like that I wouldn't let them put air in my bicycle. So I took it to Dixie Chrysler and they took care of the problem and the great service that I got from those guys, I didn't care that it cost me money to fix the issue. More

I came in for an oil change but the techs found additional issues with my vehicle. Some were warranty and others were not. Holly tried to explain the non-warranty issues and did a good job but Enzo additional issues with my vehicle. Some were warranty and others were not. Holly tried to explain the non-warranty issues and did a good job but Enzo added extra comments that helped me to understand the pricing and amount of work required behind each of the services. This provided me with the value added I needed to say yes to the services. However I would have authorized them anyway as Holly is a pleasure to work with. She is always smiling and in a great mood....something that I cannot always say is true with Rodney. More