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Georgetown Kia

Georgetown, ON

4.2
2,033 Reviews

15 Mountainview Road

Georgetown, ON

L7G 4T3

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2,033 Reviews of Georgetown Kia

July 20, 2011

I would not recommend this specific Kia dealership. I would suggest buying a Kia Car or even going to Hyundai instead. My sister went into this dealership about 4 months ago and they treated her without More

by Terrible Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 30, 2011 -

Georgetown Kia responded

We are very sorry about your sister's experience. It is not our intention to treat anyone without respect. We always treat everyone with the same due respect that they deserve. We’re open with all of our customers about costs and we’d never force anything on any customer. We apologize if you may have felt this way. Georgetown Kia is a part of Car Nation Canada where we are consistently striving for the best customer service experience. This is why we are now amongst the first Canadian Dealerships to be participating in the DealerRater Certified Dealer Program. Through this program we now have the direct opportunity to work with customers like you to resolve any issues with your experience at our dealership. Our GM is aware of your specific situation and would like to speak with you regarding your experience so we may be able to improve upon it so it does not occur again. Please call us at any time to discuss, thank you...

June 29, 2011

Although this experience started a little rocky Tony the store owner has been wonderful at contacting us and sorting out problem there were some bumps along the way but Tony was very helpful! He has given m More

by Upsetclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Tony Garofoli
June 29, 2011

Absolutely horrible experience. This dealership reaffirms the negative stigma and labels associated with car salesmen. We dealt with the manager who also happened to be the owner. He was deceitful, he lied t More

by horribleexperience11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony (Owner)
Dec 30, 2011 -

Georgetown Kia responded

We truly apologize about your experience at Georgetown Kia. Georgetown Kia operates under the umbrella of Car Nation Canada, where we strive to maintain the highest customer service satisfaction. Our costs are always in line with what is presented online and we would never contractually deceive any customer. We are OMVIC-regulated and ensure that we are always acting in a compliant manner. Georgetown Kia now amongst the first Canadian Dealerships to be participating in the DealerRater Certified Dealer Program. We thus have the direct opportunity to work with customers like you to resolve any issues with your experience. Our General Manager remembers your situation vividly and would like to clarify any misunderstanding that may have occurred. Please Contact the Georgetown Kia GM at any time, at your leisure, he is waiting for your call...

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