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Georgetown Kia
Georgetown, ON
2,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,022 Reviews of Georgetown Kia
June 29, 2011
Although this experience started a little rocky Tony the store owner has been wonderful at contacting us and sorting out problem there were some bumps along the way but Tony was very helpful! He has given m store owner has been wonderful at contacting us and sorting out problem there were some bumps along the way but Tony was very helpful! He has given me a new respect for Kia and their employees. I have now had my Kia for about a month and I love it! It's great on gas it's a smooth drive and I constantly get compliments on the look. As far as service goes they are quick and efficient I was able to get everything I needed in a car an it was excellent. I'm very happy with this experience in the long run and though there were a few misunderstanding I would recommend this dealership for anyone looking for a great car. The staff we worked with were very friend and more then will to help us with what we needed. If I were to purchase another car in the future I would return to this dealership! And I would be more then willing to give it a good recommendation for anyone looking. They treat you like friends not clients they have been easy to talk to over the long run and I have really appreciated all they have done. When faced with a problem they did not pretend like nothing happened they faced it and I really respect that. More
by Upsetclient
Employees Worked With
Tony , Tony Garofoli
June 29, 2011
Absolutely horrible experience. This dealership reaffirms the negative stigma and labels associated with car salesmen. We dealt with the manager who also happened to be the owner. He was deceitful, he lied t the negative stigma and labels associated with car salesmen. We dealt with the manager who also happened to be the owner. He was deceitful, he lied to us on multiple occasions and he tried to change the cost of our car and our financing terms in the contract even though we agreed on another set of details. If we didnt read the contract thoroughly he would have stuck us for more money and different terms than we shook hands on. The worst part is that we had other people with us and were buying multiple cars from him yet he didnt cut us any kind of deal. HE EVEN SIGHTED DIFFERENT COSTS THAN WHAT WAS ON THE KIA WEBSITE!!! I had to make multiple trips to the dealiership during the negotiation period. If I knew I was going to receive this type of service I would have just stayed in the city of Toronto and got one here. When we picked up the cars as well there were scratches on our car which is supposed to be brand new and we have to go back once again to have them buffed out. Even better was he told us we could go to the bank and switch our bi weekly payments to monthly at no extra cost after our first payment. Its a good thing I went to the bank myself and asked them and they said you can but it will end up costing you around $2000 more to do so. I ABSOLUTELY DO NOT SUGGEST ANYBODY GOES TO THIS DEALERSHIP. I WILL NEVER RETURN TO THIS DEALERSHIP More
by horribleexperience11
Employees Worked With
Tony (Owner)
