Downtown Toyota

Deceiving Even with delay. But what Herold wrote on the invoice to avoid warrenty in the future is not acceptable. I checked with a lawyer who said it means n Even with delay. But what Herold wrote on the invoice to avoid warrenty in the future is not acceptable. I checked with a lawyer who said it means nothing as I put new pipe and new sensor. Nagy More

Great service from Tony @ Downtown Toyota Walked in on a Saturday afternoon and we were very fortunate to meet with Tony. Tony was incredibly patient with us, very knowledgeable, listened to w Walked in on a Saturday afternoon and we were very fortunate to meet with Tony. Tony was incredibly patient with us, very knowledgeable, listened to what we were looking for, and had great (and relevant) suggestions for us and our lifestyle. He was respectful and took his time with us- and didn't apply pressure tactics whatsoever. He knew budget was a concern for us, and he helped us with some great suggestions. Absolutely recommend Downtown Toyota, and especially Tony. Thanks again! More

great sales experience Bought a 2017 Toyota RAV4 Limited. Antonio provided a very informative sales experience. When compared to Nissan Rogue and Honda CRV, the RAV4 came ou Bought a 2017 Toyota RAV4 Limited. Antonio provided a very informative sales experience. When compared to Nissan Rogue and Honda CRV, the RAV4 came out ahead. Antonio replied immediately to telephone calls and emails. Ask for Antonio. More

Received what was promised! From the first phone call to arriving at the dealership, Kentaro was able to make my dreams come true of owning a Toyota Highlander. From the trading From the first phone call to arriving at the dealership, Kentaro was able to make my dreams come true of owning a Toyota Highlander. From the trading in of my older vehicle to helping me finance a new vehicle, Ken made it all happen while keeping his word to all his promises. I'm very happy and we'll deal with him in the future. Service and financing we also very helpfull. I recommend this dealership. More

Great job I recently bought a 2010 Toyota Matrix from the Downtown Toyota dealership with the help of an honest and very energetic guy that goes by the name of I recently bought a 2010 Toyota Matrix from the Downtown Toyota dealership with the help of an honest and very energetic guy that goes by the name of Eugene Alexandrov and also a helpful and knowledgeable used car manager, Louis Hoshimi. I definitely recommended the downtown Toyota dealership to anyone who is interested in purchasing a vehicle especially with the help of Eugene. More

If your a woman, stay away! My wife has a 1998 Toyota 4Runner in excellent shape, but it was in need of some mechanical work as she was having some problems. I suggested that sh My wife has a 1998 Toyota 4Runner in excellent shape, but it was in need of some mechanical work as she was having some problems. I suggested that she take her vehicle into Downtown Toyota and have it looked at by their mechanic and service manager. Downtown Toyota ran a complete test and gave us a list of problems that needed addressing right away. I was taken back at the amount which was well over $7,000.00 in repairs. Downtown Toyota treats woman differently then men, woman they believe don't know a whole lot about their vehicles, and if you don't search around and get at least two other quotes, then you will be spending a lot of money at this dealership for absolutely no reason. Getting back to the list, the rack and pinion was listed as an issue, but when I asked my wife where the alignment cost was, or had the service manger told her that this was required after changing, she replied that she wasn't sure. My wife called the dealership and spoke with the service manager who told her that he forgot to add this, and yes it was an extra cost. Is this fellow knowledgeable about proper service advice or is he just taking advantage of woman. There list wasn't correct at all, why I know this is that we took the vehicle to Jacksons Toyota in Barrie, Ontario, and had their Tech take a look. He told us that the rack and pinion was working properly and didn't need replacing, he also stated that the valve cover gaskets were not leaking, nor was there any of the issues Downtown Toyota noted that were a problem. FINALLY! to get honest answers, one has to bring their vehicle north of Toronto. The total cost for a tune up, replacement of a transfer case gasket that was leaking oil, new front brakes, new parking brake installation, rear brake installation, and a full analysis of the vehicle was $1,500.00. I supplied the parking brake cable and the rear brake shoes just to be honest. So, ladies, bring your vehicle up north to an out of town dealership because Downtown Toyota will rip you off. More

Excellent Customer Service! The service that Kentaro provided was excellent as he was able to provide me with the appropriate information about the car that I ended up purchasing The service that Kentaro provided was excellent as he was able to provide me with the appropriate information about the car that I ended up purchasing, the 2011 Toyota Corolla. His kindness made it a positive experience as he made me feel like he was a friend instead of the typical sales person; there was no pressure. I would definitely recommend my friends and family to purchase a car from Kentaro. By the way thank you Kentaro for the green tea I enjoyed it very much, hope to see you soon. More

Kentaro Hoshimi is great to deal with I just completed the purchase of a 2012 Scion xB from Toyota on Front. I dealt with Kentaro Hoshimi and had a very positive sales experience. Kentaro I just completed the purchase of a 2012 Scion xB from Toyota on Front. I dealt with Kentaro Hoshimi and had a very positive sales experience. Kentaro is a young guy and seems very dedicated to customer service. He was very thorough, respectful, and forthright. It was certainly one of the best sales experiences I've had over the past 40 years buying vehicles. I've been doing sales seminars for over 15 years and in my view Kentaro is off to a very good beginning with his career...and I told him so. For the most part the service department was good, but they did forget to change out a wiper blade and the replacement antennae was late coming in. These are minor issues and are the only reason why I did not give them a '5'. More

Very helpful. respectful service! I worked with Kentaro Hoshimi to buy a used car. Kentaro was sensitive to my needs, followed through on his promises, negotiated fairly and took me t I worked with Kentaro Hoshimi to buy a used car. Kentaro was sensitive to my needs, followed through on his promises, negotiated fairly and took me through the buying process patiently and thoroughly. I would have no hesitation recommending his work to other car buyers. More

I worked with kentato and he was very helpful and manager I spoke to both Kentaro and managers at different times and they were very helpful. I felt they meet my needs on how I live and what I could do within I spoke to both Kentaro and managers at different times and they were very helpful. I felt they meet my needs on how I live and what I could do within my budget. I felt the manager gave me his time after and helped me work as a new owner who knew nothing about cars. Kentaro really would make a great a great manager and I like the trained managers. I was nervous and they were patient. They are also very dog friendly, a great sign of goodness. Thanks again and see you soon. More