Downtown Toyota

Extremely satisfactory customer service! I recently had my vehicle serviced at Toyota on Front and dealt with the Assistant Service Manager, Javed Khan. I had a very satisfactory experience. I recently had my vehicle serviced at Toyota on Front and dealt with the Assistant Service Manager, Javed Khan. I had a very satisfactory experience. Javed was extremely helpful and courteous. He kept me up to date on the progress of the repairs. All the repair work was properly completed and in a reasonable amount of time. Overall, one of the best experiences I've had having my vehicle serviced. A special thanks to Javed for his outstanding service! More

Friendly and professional Our experience buying a car with Kentaro was very pleasant. From the beginning we felt welcomed and confident. We were never rushed to buy something a Our experience buying a car with Kentaro was very pleasant. From the beginning we felt welcomed and confident. We were never rushed to buy something and got all the time and explanations to get our questions answered before making our final decision. The negotiation process was very honest and fair. We definitely recommend Kentaro for anyone wanting to buy a new car. More

Price and customer service best in class Kentaro Hoshimi, the sales rep/product advisor, made my second purchase from Toyota on Front a great experience; class-act who cares about the custom Kentaro Hoshimi, the sales rep/product advisor, made my second purchase from Toyota on Front a great experience; class-act who cares about the customer. More

Great combo - Toyota on Front & Loyalty Exchange Program I received the Toyota Loyalty Exchange letter in the mail and as I had been thinking about getting a newer vehicle, the timing seemed right. While re I received the Toyota Loyalty Exchange letter in the mail and as I had been thinking about getting a newer vehicle, the timing seemed right. While reviewing information online, I opted to chat with a rep who gave me some additional information and that connected me with Ken (Kentaro). We agreed to meet so he could have my car appraised. After I brought my car in, I was given a good price for my vehicle and discussed purchasing a used Venza. Fortunately, they had a black demonstrator available with very low mileage. After my husband and I met with Ken and his supervisor, Kal (Khalid), we came to an agreement on price and within days, was happy to be driving a wonderful vehicle. Thank you to Ken and Kal for making this such an easy and quick process. More

Pleasant New Vehicle Purchase I purchased a new 2014 Toyota 4Runner from this dealership. After hearing good things from friends and family members, I compared with other locations I purchased a new 2014 Toyota 4Runner from this dealership. After hearing good things from friends and family members, I compared with other locations and found that Toyota on Front was optimal. The salesman who helped me, Jason Zhang, was especially helpful and friendly. More

Great customer service, good deal at Toyota on Front We bought a 2014 Matrix. Very good on gas and handles with ease, which is a must in Toronto. We got our must haves with this car-fuel efficient, some We bought a 2014 Matrix. Very good on gas and handles with ease, which is a must in Toronto. We got our must haves with this car-fuel efficient, some style and a fair amount of storage space. Our salesperson took the time to hear what we had to say about our needs. Kentaro went to great lengths to give us a good deal. Kentaro was expedient and down to earth. We liked his transparency and his gentle demeanor was a pleasure to be around. He will work hard to make you a good deal. We love our car and really liked Kentaro! More

Toyota On Front - An Experience to Remember Was a pleasure interacting with a Toyota On Front, probably we were destined to come and buy a car from here and to meet up with some wonderful people Was a pleasure interacting with a Toyota On Front, probably we were destined to come and buy a car from here and to meet up with some wonderful people here. I have bought cars for years from different companies all over but this experience was just too good. We had visited many dealerships for cars of different makes to decide on what we wanted and would say most of them were cold and when we compare with Toyota On Front they are poles apart. . Kentaro fondly called Kent at the Dealership was very friendly and prompt in his reverts from day 1. Kent handled and explained each and every system of the new vehicle with all the professionalism and patience. The way Kent and Mr Khalid ( Kal ) Rais the Sales Manager handled our enquiry from initial queries to sales was par excellence. Everything was meticulously explained, documentation was perfectly handled and vehicle handed over with all due care and there were tons of personal touches in this process throughout. I remember before taking the car out of the dealership Khalid advised me to take 2 circuits within their car parking area to get a feel of the new vehicle before getting on the road, this is something most dealerships would not bother about after handing over the keys, I think this is called being sensitive, this feeling is not purchased from the market, its in born. Further to this seeing that probably I was a bit hesitant and not too comfortable, Khalid drove in front of us in his car for 25 km through traffic to get me safely to my place of stay just to ensure I get a good feel of the car and to be safe. Like I say these are things which speak of the person and the organisation and wonder if anyone would do that!! I would strongly recommend Toyota On Front to anyone and everyone; it’s an opportunity and an experience to interact with such wonderful people in this Busy World. I would rate them 10/10 and give them a 7 star review. More

Great experience buying from Kentaro Last week I went into Toyota on Front to test drive a few models. It was my first time buying a car from a dealer, so everything was new, and I asked Last week I went into Toyota on Front to test drive a few models. It was my first time buying a car from a dealer, so everything was new, and I asked many questions. Kentaro was great at anticipating the information I needed to know to make an informed choice. He was exclusively interested in helping me make the right choice, and at no point did it ever feel like a sales pitch. In the end, I went with the Matrix. The process for purchasing, trading and and acquiring the car were all smooth and painless. I would recommend Kentaro to anyone. More

Service I am extremely pleased with the service and support given by the dealership and the sales representative in trading my car for a new Toyota Matrix. I I am extremely pleased with the service and support given by the dealership and the sales representative in trading my car for a new Toyota Matrix. I look forward to recommending friends who are looking for a new car to visit your dealership and talk to Kentaro for carefully detailed information and courteous service. More

A Swift and Easy Transaction Kentaro was our Toyota product advisor at Toyota on Front after we shopped around for a new compact car that would fit the needs of our family. From t Kentaro was our Toyota product advisor at Toyota on Front after we shopped around for a new compact car that would fit the needs of our family. From the beginning of our first meeting to the day we picked up the car, Kentaro has been courteous, professional, patient, and accommodating. We were able to hammer out the details quickly and painlessly, and Kentaro was very willing to go at bat for us on pricing to help us stay within our budget. Kentaro was also able to get us a preferred (non-personalized) license plate number by being very patient with both us and the Ministry, at no extra charge. More importantly, with Kentaro, there are no games or sales pressure to close a deal, and we truly appreciated that after visiting several (Honda, Mazda, Toyota) dealerships. We give Kentaro our highest recommendation without reservation and would recommend him to family and friends. We also hope he'll still be there when we need to replace our aging Toyota Highlander in a couple of years! We would also like to give a shout-out to the Sales Manager, Kal (Khalid), who we spoke to before meeting Kentaro, and was very open, candid, and friendly when we were still deciding on which car to buy. We give 'Toyota on Front' 5-stars all around, cheers. More