
Crosby Volkswagen
Kitchener, ON
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510 Reviews of Crosby Volkswagen
Vinny created a pleasant buying experience - honest , up front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my I front, really trying to help - even when I appeared a bit off the wall with details. He solved my Steering Wheel problem, my Roof Rack issue and my Insurance concerns - very friendly person to deal with. The final deal was the icing on the cake. More
Vinny was excellent in every step of my purchase! He is very good at what he does and Crosby VW should feel lucky to have him selling their cars. very good at what he does and Crosby VW should feel lucky to have him selling their cars. More
It was my first time buying a new vehicle and the entire staff at Crosby was extremely helpful in all my needs and wants. I will defiantly buy my next vehicle from Crosby Volkswagon and I would recommend th staff at Crosby was extremely helpful in all my needs and wants. I will defiantly buy my next vehicle from Crosby Volkswagon and I would recommend them to any one wanting to buy a new car. More
This whole process was very pleasant and not your typical car salesperson experience. There was no pressure and Conrad was very responsive to our questions and concerns. I would definitely recommend Crosby. car salesperson experience. There was no pressure and Conrad was very responsive to our questions and concerns. I would definitely recommend Crosby. More
I was in the process of shopping for a new car and came to the Crosby dealership, thats where I met the awesome and friendly Vinny Luka! I went to a couple different volkswagen dealerships but Crosby along to the Crosby dealership, thats where I met the awesome and friendly Vinny Luka! I went to a couple different volkswagen dealerships but Crosby along with Vinny just made me feel right at home! I enjoyed the honest advice i recieved from him, he made choosing a car very simple and easy and also gave me an awesome deal on it!! If anyone out there is looking for a new or used vehicle, its really a no brainer, go see Vinny!! You wont regret it!! More
Conrad was a pleasure to work with. He made the trade-in and purchase process very easy which resulted in a simple experience. A very much appreciated and pleasant surprise was a reduction in pricing that h and purchase process very easy which resulted in a simple experience. A very much appreciated and pleasant surprise was a reduction in pricing that he discovered on a loyalty program without me prompting for it. Additionally, going through the financials and the delivery cycles with the others on the team was a pleasant experience. I would definitely recommend Conrad and the team at Crosby VW to anyone purchasing a VW. More
Terrible service and stuck up representative taking my business elsewhere. Treated like they didn't need my business, existence was not even acknowledged for the majority of the visit. Most staff other t business elsewhere. Treated like they didn't need my business, existence was not even acknowledged for the majority of the visit. Most staff other than one just stood around on their cellphones, dealership service was an insult to the Volkswagen brand. Going to take my money to a more respectful dealership although this one is closest to home, I'm willing to take the extra time to avoid the dealership, will make it known to friends, family, and co-workers about how poor the experience was. More
Great Service, I have been a loyal customer for almost 6 years. This is my third vehicle from the dealer and I feel I get treated like a person and am really valued when I am there. I personal would lik years. This is my third vehicle from the dealer and I feel I get treated like a person and am really valued when I am there. I personal would like all those who help make such an important decision an easy one and for coming within my price range. Also loved the delivery specialist, she was very helpful and friendly, made all the paper work a breeze and a joy. VW Crosby's for life. I would recommend this dealer to any body looking to get into a great car that is reliable and fun to drive. Also a great partnership with a dealership that makes every bump in the road a bit easier. Thanks Crosby's. More
Conrad was a pleasure to work with, he showed great sales skills and excellent PK knowledge. My wife and I felt comfortable working with him, he displayed great followup communication. All in all, it was a g skills and excellent PK knowledge. My wife and I felt comfortable working with him, he displayed great followup communication. All in all, it was a great experience and I would definitely recommend my family and friends. to him. Brook McArthur More
The rating was given because it was earned. Tthe overall The rating was given because it was earned. Tthe overall experience was outstanding. It was efficient, easy and friendly. You can tell that teamwork The rating was given because it was earned. Tthe overall experience was outstanding. It was efficient, easy and friendly. You can tell that teamwork is important at this dealership. It was like buying something from a friend. The service made the entire experience a pleasure !! More