Crosby Volkswagen

What do I want from a dealership? First: information and options--I want a range of vehicles that could meet my needs and the information to choose between them. Jeremiah was knowledgeable, courteous, and l options--I want a range of vehicles that could meet my needs and the information to choose between them. Jeremiah was knowledgeable, courteous, and let us come out of the negotiations feeling that we paid a reasonable price--one that benefited both parties. My wife and I are delighted with the GTI and with the ongoing relationship we have with the dealership. Crosby Volkswagen acts like it wants to sell us our next car too--and I'm very happy at that prospect. More

Jeremiah was a pleasure to deal with. His sales process is a no -nonsence, upfront approach which made the purchase experience very pleasant. I have purchased many cars over the years and this was by far t is a no -nonsence, upfront approach which made the purchase experience very pleasant. I have purchased many cars over the years and this was by far the most enjoyable interaction I have had with a sales rep. More

When we first walked into the show room at Crosby When we first walked into the show room at Crosby Volkswagon I was greeted by Jeremiah. He was very friendly and was able to answer all of my questi When we first walked into the show room at Crosby Volkswagon I was greeted by Jeremiah. He was very friendly and was able to answer all of my questions with confidence and ease. He didn't fail to make sure to tell me all the little features that made the Jetta. I was convinced after only one visit that I wanted this car with much thanks to Jeremiah. I also dealt with Andrea and Kaitlin in my purchasing process and they as well were very helpful and made my first car purchase a lot easier. I would highly recommend Crosby Volkswagon! More

From the time we walked into the dealership until the time we took possession of our new vehicle, Jeremiah was a true sales rep. He was very professional in the way he dealt with us. He new all the answe time we took possession of our new vehicle, Jeremiah was a true sales rep. He was very professional in the way he dealt with us. He new all the answers to our questions and did not make us rush into a decision. We also dealt with Andrea and Kaitlin, and they were very professional as well. I would highly recommend seeing Jeremiah if you go to Crosby VW. The entire dealership is great. More

I requested quotes from some vw dealerships and instead of drag me down to make decision on the spot, Vinny provided more accurate information and recommendation based on his experience which is very usefu of drag me down to make decision on the spot, Vinny provided more accurate information and recommendation based on his experience which is very useful in help me determine my choice of model. After we meet, Vinny provided great service in terms of answering any questions and concerns we have, which ultimately made me signed the deal with him. The delivery service is great as well, Kaltlln provide great help for me I get familiar and be comfort with my car. I would recommend Crosby VW to others based on the service I am receiving. More

This was the second vehicle that my partner and I have purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a y purchased from Crosby. The staff are knowledgeable, friendly, and easy-to-work with. Sales staff are attentive and low-pressure. Although I am a younger client, I felt that I was taken seriously at Crosby - this was not the case at other dealerships in the Kitchener-Waterloo area! Sales staff at Crosby encourage long test-drives so that you can spend as much time as you need in the vehicle you may be buying. Again, this is not something that we experienced at other dealership where we were told "not to stay out to long". Crosby quotes are comprehensive with no hidden fees or misrepresented costs. Sales staff are honest and work hard to get you the best deal possible. Thanks Vinny for helping me to find the perfect car! More

This is my very first Volkswagen purchase and I'm extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amaz extremely happy and lucky to have this Golf TDI. I love this car you can really feel quality and difference of a german engineered car, it is an amazing car the more I drive it the more I love it. Vinny, Conrad and Kaitlin were very friendly, professional and knowledgeable about my vehicle purchase and delivery. They gave me an amazing car with an amazing price, I know I wouldn't be able to find such a great deal or service like this anywhere else but VW Crosby. I recommend you come into VW Crosby for your next new/used vehicle purchase you will not be disappointed! More

Vinny collected my requirements and what was important to me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealersh me. For my test drive Vinny encouraged me to take a route similar to my daily drive and get a real feel for the car. Crosby was not the only dealership I visited that day but it is the one I came back to. There was no comparison in the drive and the experience from purchase, finance to picking up the vehicle was professionally handled. More

Great customer service with sales - Viny - and with Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased sever Kaitlin who helped us with the new features upon Delivery of the new vehicle. I would recommend this dealership once again.. We have purchased several Volkswagens in the past 7 years and feel most comfortable with this dealership. More

The Jetta is the 14th brand new car I have purshased in my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my life, and the experience at Crosby VW was by far the best ! Everyone has been so friendly and helpful, but Vinny Luka was the main reason I bought my VW Jetta at Crosby VW. An infectious smile, not pushy, not in a hurry, had the answers to all my questions, and made the whole experience of buying a new car a " piece of cake ". And let's not forget Andrea, Kaitlin and Morgan. All followed Vinny's lead with their friendly, professional manner. I love the car so much, I don't miss my Cadillac CTS at all. And I was concerned that I would, or at least could have regretted the move to a Jetta. The car fits my needs perfectly, and the staff at Crosby VW are a huge part of my satisfaction. Thank you very much !!! More