
Crosby Volkswagen
Kitchener, ON
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513 Reviews of Crosby Volkswagen
Great, friendly and helpful service I would recommend to anyone. I found the whole experience to be very accommodating and Jeremiah took the time to ensure I understood everything before the purchase. anyone. I found the whole experience to be very accommodating and Jeremiah took the time to ensure I understood everything before the purchase. More
It was an absolute pleasure buying my new car from Vinny at Crosby Volkswagen. When I walked into the dealership Vinny came over and introduced himself, and right from the beginning Vinny was professional, at Crosby Volkswagen. When I walked into the dealership Vinny came over and introduced himself, and right from the beginning Vinny was professional, sincere, and friendly. He answered all of my questions with confidence and explained all the details in a way that was easy to understand. He found me the exact car I wanted at an incredible price. When I picked it up he spent time explaining all the key features which made the overall experience very positive. I would highly recommend choosing this dealer! More
I am extremely happy with all my contacts at Crosby VW. Starting with Vinnie, Kaitlyn and Andrea in the showroom, they have all been excellent with their attention to detail, commitment to the brand, and p Starting with Vinnie, Kaitlyn and Andrea in the showroom, they have all been excellent with their attention to detail, commitment to the brand, and professional follow up skills. I also want to say Morgan and Ian in the service dept were very professional and courteous recently when a minor service detail was being looked after. Also, I am happy with the amount of electronic follow up from Michael Crosby as well......very nice touch! More
Prior to dealing with Conrad I had been car shopping for months and became frustrated with pushy sales people and hearing "theres room to move" on the initial prices they gave me. Conrad is very knowledgeab months and became frustrated with pushy sales people and hearing "theres room to move" on the initial prices they gave me. Conrad is very knowledgeable about vehicles and helped me identify exactly what I was looking for in a car within my price range. Rather than feeling "sold" like I did at other dealerships, I felt Conrad was "helping me buy" which I believe is a big difference. When it came to the price, I compared Conrad's quote with a competing dealership and he had it beat by far, I did not need to negotiate or "move on the price". When I picked up my new VW, Kaitlin was very friendly and efficient with having all the paperwork ready to go. This was my first VW purchase and I would strongly recommend speaking to Conrad and the team at Crosby for your next vehicle! More
Jeremiah Gojmerac was very Knowledgeable and friendly which made our experience at Crosby Volkswagen a positive one. I would recommend crosby to anyone. We will be back for our next car. which made our experience at Crosby Volkswagen a positive one. I would recommend crosby to anyone. We will be back for our next car. More
A very pleasant, no pressure experience shopping for a new car. Was given an excellent price and all questions answered. The staff are just wonderful. Thank you new car. Was given an excellent price and all questions answered. The staff are just wonderful. Thank you More
Complete purchase and after sales experience with the team at Crosby Volkswagen was great from start to finish. Jeremiah as our VW sales professional was very easy to work with, open about the process an team at Crosby Volkswagen was great from start to finish. Jeremiah as our VW sales professional was very easy to work with, open about the process and how best to meet our needs. Absolutely lives up to the "consultant" aspect expected of the role. Completely satisfied customer. More
Jeremiah and Kaitlin were both very professional, courteous and helpful which made my experience with Crosby VW absolutely fantsatic. I have been a loyal VW driver for several years and the based on courteous and helpful which made my experience with Crosby VW absolutely fantsatic. I have been a loyal VW driver for several years and the based on the qualitty of vehicles and services provided at Crosby VW, I will continue to be for foreseeable future. PS - please bring the cross blue or a similar vehicle to Canada soon!!! I need to replace my wagon within the next 12-15 months and the Tiguan and Tourag do not meet my needs. Regards, Kevin Rodgers More
I didn't plan on buying a car that day but had been thinking about it for some time . Being in sales myself, I'm all about customer experience and I have to say from start to finish, the sales process thinking about it for some time . Being in sales myself, I'm all about customer experience and I have to say from start to finish, the sales process was awesome. I got the car I wanted, the options I wanted, and when I wanted the car delivered. I'm a first time buyer from Crosby and was nicely impressed. More
I live in Owen Sound and support local but was not treated with the level of service like i was at Crosby. I will only buy my Volkswagons at Crosby. treated with the level of service like i was at Crosby. I will only buy my Volkswagons at Crosby. More