
Crosby Volkswagen
Kitchener, ON
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513 Reviews of Crosby Volkswagen
I had a great experience in purchasing my new Passat at Crosby VW. From the minute I walked intot he showroom until i drove the car away,l Jeremiah was friendly, helpful and truly took the time to understa Crosby VW. From the minute I walked intot he showroom until i drove the car away,l Jeremiah was friendly, helpful and truly took the time to understand the type of car I needed and how to develop a payment plan to suit my needs. I ended up with a great car, great price and excellent service. Thanks Jeremiah!!! More
I received wonderful service from Jeremiah, Andrea and Kaitlin when purchasing my Jetta at Crosby. I really appreciated their warm and friendly personalities. I loved how everyone was always on the same p Kaitlin when purchasing my Jetta at Crosby. I really appreciated their warm and friendly personalities. I loved how everyone was always on the same page and highly organized. They were also very excited for me throughout the process and made sure I was 100% satisfied with my car on pick up day (which I was!). I was also very impressed when they offered to deliver new tires that they ordered for me right to my doorstep in London! Thank you for the great service - I would recommend Crosby to others for sure! Jenna More
Maddie was extremely friendly and courteous. She went about and beyond to make sure I was happy with the service that was provided for my Audi. I think she is an excellent addition to the Audi team! about and beyond to make sure I was happy with the service that was provided for my Audi. I think she is an excellent addition to the Audi team! More
I had previously purchased 2 VWs at Crosby, and those experiences were both quite positive. When I returned this year to buy a GTI, the model and dealership were not in question, so perhaps Conrad had an experiences were both quite positive. When I returned this year to buy a GTI, the model and dealership were not in question, so perhaps Conrad had an easier time of it! But he certainly enhanced the whole process, exhibiting respect and good knowledge, providing extra information about the Wolfsburg Edition which I eventually chose, and patiently handling my questions and delivery timing. Andrea capably handled the business side, providing no-pressure information on aftermarket options, and Kaitlin was very helpful on delivery day, making the pickup a bit of an event! The service department is courteous and capable, and I am quite impressed with Crosby Volkswagen. Tom. More
I have had my Jetta for the better part of a year now and I couldn't be happier with it! I spent a lot of time in many different dealership while narrowing down my next car, because of that I think I can app I couldn't be happier with it! I spent a lot of time in many different dealership while narrowing down my next car, because of that I think I can appreciate the service that Conrad and the entire staff provided. It was a very "no pressure" type atmosphere and I liked how I was encouraged to take a good amount of time for a test drive, which I didn't get elsewhere. I will be back when we look to trade our other vehicle in the next year! More
I think it is a great dealership that understands customers fully, the team that worked with me were super excellent and very friendly. Every day I admire my TDI Volkswagen Passat and the sales tea customers fully, the team that worked with me were super excellent and very friendly. Every day I admire my TDI Volkswagen Passat and the sales team who made it so easy and an unforgettable experience. More
Awesome professional and friendly service! Maddie was very knowledgable and took the time to discuss the service in detail to find the best and most cost effective solution. very knowledgable and took the time to discuss the service in detail to find the best and most cost effective solution. More
We found saleman, Jeremiah Gojmerac, to be very professional with regards to his product knowledge ; politeness ; able to address any questions or concerns that I had about the vehicle ; keeping us professional with regards to his product knowledge ; politeness ; able to address any questions or concerns that I had about the vehicle ; keeping us in the loop concerning the purchasing negotations. I would have no hesitation recommending Jeremiah Gojmerac to a friend, work associate etc. looking for a new vehicle. More
dealing with Crosby was smooth and easy and never any pressure. Jeremiah was very informative and helpful. The VW Jetta is for my son and Jeremiah was also very helpful in a youthful sense that her under pressure. Jeremiah was very informative and helpful. The VW Jetta is for my son and Jeremiah was also very helpful in a youthful sense that her understands what the younger generation wants. Andrea was very professional quick to get the job done. the delivery specialist was very thorough as well as the rest of the staff we really enjoy the new car and love the mileage savings More