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Crosby Volkswagen

Kitchener, ON

4.8
513 Reviews

1175 Weber St East

Kitchener, ON

N2A 1C1

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513 Reviews of Crosby Volkswagen

January 17, 2014

When my old car finally died, I knew I wanted to replace it with a Volkswagen. A friend suggested we go see Vinny because they had received great customer service from him when they bought their Jetta. Wh More

by Libbi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinny Luka
January 16, 2014

Erik, along with the whole tream, was fantastic! He was extremely helpful, friendly, knowledgable and patient. He explained everything to us and ensured we had all the information we needed to make the bes More

by steph plomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lowrick
January 16, 2014

Vinny Luka is a no-nonsense business oriented sale representative. He respected the time frame I had to work with and his quick professional turn around time was impressive. Vinny and Crosby Volkswage More

by CharlesDoering777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Luka
December 29, 2013

It was pleasure dealing with Conrad. He is the salesman who is very honest and he works hard to meet the customers expectations. It is always easy when you negotiate with dealer who shows respect for the b More

by ZoranVasiljevic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Fey
December 01, 2013

Conrad was the easiest sales rep I have dealt with. If you are looking for a no bs experience he is the guy to see. Thanks again for making this easy and enjoyable! More

by klkovats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Fey
November 28, 2013

From the employees in the sales department, to the service department and the owner himself, Crosby Auto Group (VW) is an exceptional dealership in Kitchener, Ontario. I drive over an hour to have my More

by npresta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Peters, Bud Parker, Andrea Douglas, Kaitlin Kettle & Michael Crosby, Andrea Douglas, Bud Parker
November 23, 2013

Right from the minute I entered the showroom I felt comfortable, and at ease. We were directed to Vinny who greeted us with a firm hand shake and a warm smile. He answered all my questions, and discu More

by jfish320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Luka, Andrea Douglas
November 16, 2013

Had a breakdown on a return trip from Toronto to Indianapolis on Hwy. 401. I got off at Kitchener, found Crosby VW, took my car in. Within an hour, they told me exactly what happened to my car, or More

by janlyn99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Theissen
November 14, 2013

I cannot say enough about the customer service that I received from Conrad, Kaitlin and Andrea on my first car purchase. Each of them were professional and courteous and made my Jetta an easy choice on More

by annabajorek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Fey, Andrea Douglas
November 13, 2013

- Smooth sales without any issues - Friendly staff and - Smooth sales without any issues - Friendly staff and very helpful and provided a good overview of the vehicle - First diesel auto purchase and so More

by jhlala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Fey, Andrea Douglas
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