Crosby Volkswagen

Being new to the city, we visited many of the dealerships in the area in the search for a decent used car. In almost every case, the attitude of the salesperson was a dealbreaker for us. Crosby VW was a we in the area in the search for a decent used car. In almost every case, the attitude of the salesperson was a dealbreaker for us. Crosby VW was a welcome and unexpected change from this. We felt welcome from the start, with no pressure to buy. The process was smooth and very easy, and we received great value for our money. I have since visited a different VW dealer in the area, just for convenience, for some routine maintenance. My experience there was so negative, I will never go back. I will go out of my way to go back to Crosby for any work done on my current vehicle, and I will have no problems returning there for my next purchase. A wonderful experience all around. More

After contemplating for a long period of time, in regards to which direction to go in as far as choosing the right dealership and service, I decided to go with Crosby Volkswagen. My gut feeling was that it w to which direction to go in as far as choosing the right dealership and service, I decided to go with Crosby Volkswagen. My gut feeling was that it was a family run business, and having found out that they have been around for quiet some time, it seemed to me that they must have been doing something right. And boy was I ever right! My initial contact in the dealership was with a European young man called Alex. I could already tell that he was very passionate about the work he was doing, as the extent of his car knowledge was second to none. He took pride and confidence working for the Crosbys and had me sold on the car before I even took it out for a test drive. Been back for an oil change since, and those boys do not disappoint in any aspect of their department. My car came out clean and washed with new oil and reflection shine. Keep up the good work Crosby's and your employees. I will make sure to visit again them again when I am in the market for a new vehicle. More

I was referred to this dealership by a colleague/friend. I didn't even have VW in mind, while looking for a new car. The service was great from the start and the quality of the car made it easy for me to ma I didn't even have VW in mind, while looking for a new car. The service was great from the start and the quality of the car made it easy for me to make a decision. Since I was purchasing a branch new Tiguan, there was going to be a 3 weeks wait period, but due to unexpected delay in shipment i didn't get my car for about 5 week. Deon offered a rental for the wait period and coverd all the costs. Jeremiah and Deon went out of their way to accommodate me till i got my new car. I absolutely love my Tiguan and have been taking about the experience with all my friends/family and even clients. Hope I can refer others your way. Best, Rana More

Great service! Felt comfortable to explore options without pressure or pushy sales staff. Vinny was friendly and helpful. I would recomend this dealership to friend and family. without pressure or pushy sales staff. Vinny was friendly and helpful. I would recomend this dealership to friend and family. More

My wife and I recently received two brand new vehicles My wife and I recently received two brand new vehicles from Crosby, a 2013 Jetta and a 2013 GTI. The sales person (Jeremiah) was very knowledgeable My wife and I recently received two brand new vehicles from Crosby, a 2013 Jetta and a 2013 GTI. The sales person (Jeremiah) was very knowledgeable about the vehicles and the possible options, he was also very freindly and was a pleasure to deal with. Next came the financing, Andrea was also very knowledgeable and made what can be the worst part of a vehicle purchase very easy and painless, she explained all of our options and worked hard to make our deal happen just the way we wanted. Thanks again Andrea. Shortly after the deal was made and the financing was arranged came delivery day, Kaitlin added to the already great experience with her "excited for you" type attitude and by delivering perfectly spotless vehicles with a very comprehensive run down of all the great features of our new cars. Thanks Crosby Team & we look forward to dealing with all of you again in the future. More

The friendliness and expertise of the staff made our experience of purchasing our new beetle pleasurable. I would recommend this dealership to my friends and family. experience of purchasing our new beetle pleasurable. I would recommend this dealership to my friends and family. More

Conrad led me into the sales cycle where I was very tepid about buying in the first place. He made the process easy and working with him was a breeze. At one point, he even emailed me with a reduction in p about buying in the first place. He made the process easy and working with him was a breeze. At one point, he even emailed me with a reduction in pricing that he discovered on a loyalty program without me even prompting for, which I appreciated greatly. Going through the financials and the delivery cycles with the others in the team was great. Andrea was extremely accommodating even when I was late for our appointment. Delivery was hassle-free. I've been working with the service department for years on my previous model and have always been treated very well. More

It was a pleassure working with Jeremiah; he was knowledgable about the vehicle, friendly and willing to go the extra mile. Great experience, great vehicle. Thanks knowledgable about the vehicle, friendly and willing to go the extra mile. Great experience, great vehicle. Thanks More

Found it very easy and enjoyable to purchase a new car. Staff was very freindl;y and helpfull. i am enjoying my new VW Jetta. Staff was very freindl;y and helpfull. i am enjoying my new VW Jetta. More

I contacted Alex by phone about a used vehicle - I made an appointment to look at the vehicle, and found myself discussing what I was looking for. Alex was extremely patient and took the time to understan an appointment to look at the vehicle, and found myself discussing what I was looking for. Alex was extremely patient and took the time to understand my lifestyle and needs. I left Crosby Nov 17th with a new Passat that I love and appreciate the time and effort Alex took to find it for me.... More