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Budds' BMW Oakville

Oakville, ON

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704 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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704 Reviews of Budds' BMW Oakville

January 03, 2019

IPChang My services adviser Michelle was very courteous and attentive, explained in detail of my service. Also called to let me know when it is ready. More

by IPing Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Atkinson
Jan 10, 2019 -

Budds' BMW Oakville responded

Iping Chang, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2019

Good Service Experience Service Advisor Rob was able to get to our vehicle on a Friday afternoon late in the day and get the problem diagnosed, and repaired on the next day. More

by BBLDSHRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stahr
Jan 10, 2019 -

Budds' BMW Oakville responded

Bbldshrc, we are so happy to read such a great review about Budds' BMW Oakville!

December 31, 2018

Overall good experience Leslie was persistence in helping me to get my BMW. She had followed up with me more than a few times and that’s why I came back to Budd’a BMW and bo More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Livingstone
Jan 04, 2019 -

Budds' BMW Oakville responded

Joeb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

December 30, 2018

Not again I would honestly hesitate to take my BMWs back to Budds’ shop for repairs. Took my X3 for windshield replacement to Budds thinking I am taking it to o More

by Sjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hao Xu
Jan 04, 2019 -

Budds' BMW Oakville responded

Hello Sjb, Thank you for taking the time to share your feedback with us. We apologize for the length of time the install took, with us having to reorder a second windscreen over the holidays there were unfortunate delays with vendors being closed. We would love to work with you on your brakes and tires in the spring. Please feel free to email our Client Care Representative Shannon Wilkie at swilkie@buddsbmw.com if you would like to discuss things further. Take care.

December 30, 2018

Excellent Brent Moss was very professional, sincere and friendly. Budd's BMW experience was incredible. Not for a single moment did I feel pressured or rushed. More

by Khattaksd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moss
Jan 04, 2019 -

Budds' BMW Oakville responded

Khattaksd, thank you for sharing your positive experience!

December 29, 2018

Excellent service Shuttle service was provided as requested. No delay. I am very happy with my experience with Budds BMW-Oakville. This is why I have been a customer fo More

by Saeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raja R
Jan 04, 2019 -

Budds' BMW Oakville responded

Saeed, we're glad you had such a wonderful experience with us!

December 28, 2018

Fantastic staff and customer service is second to none I was able to resve my old vehicle And lease my M2 The management, sales and service made it all happen. It was a very rewarding experience More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tyzio , Jeff Budd, Mike Podsiadlo, Rob Werstroh
Jan 04, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 27, 2018

Great service Very satisfied by the level of service we received. Dealership had a good inventory and salesperson had a good knowledge of the vehicles and their op More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Jan 04, 2019 -

Budds' BMW Oakville responded

Karen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

December 26, 2018

Polite, Professional and efficient Staff attend to taking care of your needs when you arrive to drop of the car for service and sign in is very efficient. Staff are professional and co More

by Melanie DuBois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Andrews , Cassandra Gavin, Dylan Claus
Dec 27, 2018 -

Budds' BMW Oakville responded

We appreciate your positive review about your recent experience with us!

December 24, 2018

The service at this dealership has improved tenfold. I have been coming to Budds' for approximately 6 years and service was a major pain point for us. Kyle Rutty and turned things around at this location More

by fgimondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Acosta, Kyle Rutty, Cassandra Gavin, Jenny Beaudrie
Dec 27, 2018 -

Budds' BMW Oakville responded

Fgimondo, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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