Budds' BMW Oakville

My overall experience with Jenny Beaudrie Jenny was excellent, she was attentive and thorough dealing with my issue. She listened and assessed my situation with care, she provided me service Jenny was excellent, she was attentive and thorough dealing with my issue. She listened and assessed my situation with care, she provided me service that all advisors should take notice and emulate. Jenny is a valuable asset to your dealership. I will continue to be a customer because of her efforts. With thanks, David Chui More

Service on i3 Budd's fixed my i3 (recall and drivetrain errors) over the xmas holidays and Jolene put me in a great loaner (230i) that was perfect for our xmas road Budd's fixed my i3 (recall and drivetrain errors) over the xmas holidays and Jolene put me in a great loaner (230i) that was perfect for our xmas roadtrip! Thank you Jolene! My only two negatives were that my car wasn't fully charged when I picked it up, and so I hooked it up to the DC fast charger on site only to discover too late that it now has an $8 flat fee, which is too expensive if you aren't charging a completely drained battery. Tip for the service dept, you should fully charge every plug-in i-car that you service, it barely costs you anything and is one of those nice touches that every customer will appreciate. Show's you actually care about the coming wave of plug-in BMWs. Pro-tip, you could plug in cars to the L2 units right outside the service doors and pre-heat the cabin in the winter before the customer picks up the car, now that would be a luxury touch, think of the goodwill that would create! More

Great and fast service Went in for the first revision and oil change. Scheduling was easy to do (online) - although the available dates were not great (busy service) Car Went in for the first revision and oil change. Scheduling was easy to do (online) - although the available dates were not great (busy service) Car was washed and interior vacuumed and dusted as well. Staff very friendly. More

Simple and easy financing Had to refinance the “bubble” portion of my purchase. It was quick, professional and painless. Great finance manager at the dealership. Very personabl Had to refinance the “bubble” portion of my purchase. It was quick, professional and painless. Great finance manager at the dealership. Very personable and professional. An absolute pleasure to work with. More

Great service by John. Totally relaxed and attentive. Only required service was done. Motorcycle was completed on time. Very happy with my service and overall ex by John. Totally relaxed and attentive. Only required service was done. Motorcycle was completed on time. Very happy with my service and overall experience. Highly recommended. More

Customer Service Michelle is an excellent representative of this company. She is knowledgeable and informative. Always keeps on top of everything in case anything chan Michelle is an excellent representative of this company. She is knowledgeable and informative. Always keeps on top of everything in case anything changes. I would recommend her to anyone! More

Excellent and caring service This dealership is top notch and knows how to treat customers. They go the extra mile and made a bad situation so much better and really went out of This dealership is top notch and knows how to treat customers. They go the extra mile and made a bad situation so much better and really went out of their way. I would highly recommend this dealership. Raja was excellent to deal with. Very attentive and provided excellent service. Thank you also to Melissa Mandarino who was very helpful in the situation I was up against. Thank you! More

Service and purchase The exact details of the service was explained to me Cliff was very attentive and and understood what my needs were with my new purchase.. The exact details of the service was explained to me Cliff was very attentive and and understood what my needs were with my new purchase.. More

Service My services adviser Raja was very courteous and attentive, explained in detail of my service. Also called to let me know when it is ready. My services adviser Raja was very courteous and attentive, explained in detail of my service. Also called to let me know when it is ready. More

Oil change I took my BMW for an oil change on December 29th. Raja was very helpful. He explained the work that would be require. Service was excellent. I took my BMW for an oil change on December 29th. Raja was very helpful. He explained the work that would be require. Service was excellent. More