Budds' BMW Oakville

Experience at the store The customer service exec Vijay was good and knowledgeable, he helped me with the purchase process and was very helpful throughout the process. The se The customer service exec Vijay was good and knowledgeable, he helped me with the purchase process and was very helpful throughout the process. The service was great and everything was seamless. More

Thank you, service department! I had an appointment on 21/12/2018 for regular service, but went there on the 17/12/2018 by mistake, one week earlier. Buud's BMW did not send me bac I had an appointment on 21/12/2018 for regular service, but went there on the 17/12/2018 by mistake, one week earlier. Buud's BMW did not send me back. In stead, the did the service , and I did not have to wait for too long to get the servicing done either. Thank you. More

Met my expectations Although getting the necessary parts took a little longer than expected. This was no fault of the dealership and the correspondence kept me up to date Although getting the necessary parts took a little longer than expected. This was no fault of the dealership and the correspondence kept me up to date on the status. My repair bill also came in slightly below the initial quote and was a welcome surprise along with a nice clean up. More

Good experience! The service adviser was very helpful and courteous. I was very happy with the service. Confirm that you are not associated with any dealership and/or The service adviser was very helpful and courteous. I was very happy with the service. Confirm that you are not associated with any dealership and/or service centre. More

Professional, Courteous, Very Heipful. Your staff treated me as a known long time customer. My car was serviced ...... washed inside and out with grate care .... I was told the repairs mig Your staff treated me as a known long time customer. My car was serviced ...... washed inside and out with grate care .... I was told the repairs might be most of the day ... or into the next day. I was in at 8:30 and out at 12: 30 car washed ready to go. Thanks to some well trained courteous employees. thank you. More

Great service Carried out scheduled services with great follow-up from dealership team. Impressed by accurate timing and professional service from start to finish. Carried out scheduled services with great follow-up from dealership team. Impressed by accurate timing and professional service from start to finish. Prompt attention to any concerns. More

Awesome We always receive thorough and professional service. From entering the building, to being told what is involved in service, and kept up to date on ti We always receive thorough and professional service. From entering the building, to being told what is involved in service, and kept up to date on timing vehicle will be ready. Car is parked, washed and ready to go! More

we didn't buy there, but great experience We were in the market for a used EV and were checking out an i3 there. We were dealing with Moe Kassab and he was great! We looked at every EV out the We were in the market for a used EV and were checking out an i3 there. We were dealing with Moe Kassab and he was great! We looked at every EV out there and aside from Tesla, he was the only person who knew the car inside and out. While we did end up choosing a different brand, we were both very happy with the overall treatment there from setting up the appointment, to the 2 test drives we took. More

New X2 The reason I gave a 3 rating is due to the fact that I was told by the Sales Representative that no more costs would be incurred. I got to the Financ The reason I gave a 3 rating is due to the fact that I was told by the Sales Representative that no more costs would be incurred. I got to the Finance stage and they tried to sell me some other packages. Packages to put a coat on the car to deflect dings, package to get my windows tinted and being pressured to do so because the back one was tinted and not the others? Why would BMW even do this??? Tint them all or don't tint them at all. Makes more sense, doesn't it?? I feel that this cost should have been picked up by BMW. Also, I had purchased tires for my old/new car I purchased last year. I spent $500.00 on these tires because Sales told me that my old tires would fit on my new car. They didn't and I had to purchase them on the spot. I brought back these tires when exchanging my car last month and was told I would be taken care of for them. I received a Gym membership that was suppose to be a 60 day membership but there was less then a month left on it. Besides, I already have a gym membership and the cost of the tires certainly don't make up for this. I feel I have been duped and it has not been the first time. Otherwise, I love my new X2. I cld not save this page if I didn't pick an employee. Vijay was my sales rep. More

First time service After a somewhat confusing attempt to register on line for my first service (did not want to leave the car) I got the appointment. The service people After a somewhat confusing attempt to register on line for my first service (did not want to leave the car) I got the appointment. The service people were very helpful and courteous. More