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Big West Ford

Edmonton, AB

5.0
488 Reviews

18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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488 Reviews of Big West Ford

November 08, 2023

Noah was super friendly, professional, and quick to answer any questions I had. Noah went above and beyond and I’d suggest him to anyone looking for a vehicle in the Edmonton area. More

by lj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hamelin
Nov 09, 2023 -

Big West Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Noah could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Big West Ford Management

November 06, 2023

this dealership was amazing to work with, i felt super comfortable and it was amazing how well they worked with my budget More

by kaidence
Recommend Dealer
Yes
Employees Worked With
Noah Hamelin
Nov 07, 2023 -

Big West Ford responded

Kaidence, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Big West Ford Management

November 05, 2023

Ryan made us feel beat home and listened to our needs. I would HIGHLY recommend him if you’re looking for a vehicle. Also everyone at the dealership was very accommodating. More

by Davejank67
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Ryan Kelly
Nov 05, 2023 -

Big West Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dave, and it's great to hear about your excellent experience here at Big West Ford. Big West Ford Management

November 04, 2023

Great slesman . Great store cool vehicles nice people.Super helpful and lots of knowledge as well. Awesome job guys.. More

by bmezzkellyryan
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Noah Hamelin
Nov 05, 2023 -

Big West Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Big West Ford Management

November 02, 2023

Amazing and genuine experience. I had fun and my salesman was funny! Thanks Big West Ford. More

by helenlgauchier
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec, Sam Kabbani, Joe Jomaa, Jared Peacock
Nov 03, 2023 -

Big West Ford responded

Thank you, Helen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

October 25, 2023

Exceptional knowledge, Curtious , patient , professional , Willingness to work with us, Quick, overall it was an amazing experience. We tried a different fird dealership and the experience there was at More

by Bernadine.jones
Recommend Dealer
Yes
Employees Worked With
Sheevana, Brett Weber
Oct 25, 2023 -

Big West Ford responded

Bernadine, Thanks for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

Oct 25, 2023 -

Bernadine.jones responded

Thanks have a great day!! !i forgot to mention the awesome crew at the service department down the road!

October 25, 2023

Friendly, knowledgeable and went above and beyond to answer our questions and provide us with a great experience. Very relaxed and would recommend Ryan to friends or family if they want a new vehicle. More

by jennifercarens
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Oct 26, 2023 -

Big West Ford responded

Jennifer, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

October 24, 2023

I cannot say enough great things about Ryan and his exceptional customer service. I came in to purchase a vechile and he made it so simple with his “can do” attitude. He listened to my needs and met ea More

by Sally Hassan
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani, Ryan Kelly, Brett Weber
Oct 25, 2023 -

Big West Ford responded

Sally, Thank you! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

October 24, 2023

After visiting many dealerships, I finally came across Big West Ford. Sam was super helpful along side my salesmen Ryan. They worked so well to get me the best possible deal. I have zero regrets walking i More

by Sally Hassan
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
Oct 25, 2023 -

Big West Ford responded

Sally, Thank you so much for choosing Big West Ford! Congrats on your new purchase, and let Sam and Ryan know if we can be of any more assistance! Big West Ford Management

October 20, 2023

Jason and the sales team were great to deal with. Knowledgeable, approachable and up front- a great experience there. Service and support on next steps from financing and pick-up could have been be More

by NewF150Guy
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Jason Misener, Ryan Kelly, Noah Hamelin
Oct 20, 2023 -

Big West Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Big West Ford Management

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