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Big West Ford

Edmonton, AB

5.0
488 Reviews
Call Dealership (780) 489-9999
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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488 Reviews of Big West Ford

November 14, 2023

First time ever dealing with Big West Ford and am very satisfied with the whole experience!! Would recommend them to friends and family for sure More

by lorijeanbajusz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hamelin
Report | Print
Nov 14, 2023 -

Big West Ford responded

Lori Jean, Thank you for choosing Big West Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Big West Ford Management

November 14, 2023

Big west ford staff was great to deal with any changes made they were prompt to address and answer any of our questions. More

by wolverine003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
Report | Print
Nov 14, 2023 -

Big West Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brett and our team here at Big West Ford are glad to have you as a customer. Big West Ford Management

November 14, 2023

Awesome place to buy new truck everyone treated me very good nice people thanks big west More

by zabesmith16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Report | Print
Nov 15, 2023 -

Big West Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Big West Ford Management

November 14, 2023

Ryan was fantastic to deal with. He was personable, funny, and knowledgeable. He took care of arranging for all the necessary maneuvers we had to make in order to buy two vehicles. I More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec, Ryan Kelly
Report | Print
Nov 15, 2023 -

Big West Ford responded

Angela, thank you for sharing about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

November 11, 2023

Gordy was awesome to deal with. Great staff. Would definitely recommend to anyone!! Very satisfied customer. More

by Chris A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa, Gordon Graves
Report | Print
Nov 11, 2023 -

Big West Ford responded

Congratulations on your new vehicle, Chris! We are so glad that Gordon had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Big West Ford Management

November 11, 2023

Brett and Big West Ford team made purchasing a vehicle a great experience, knowledgeable staff on Ford products and services More

by hovidona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
Report | Print
Nov 12, 2023 -

Big West Ford responded

It's great to hear that Brett and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

November 10, 2023

He was personable and was quick to respond. DEFINITELY 5 STARS. Thank for all your help. More

by RyanDeserves5Stars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Nov 11, 2023 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

November 10, 2023

Excellent service. Provided all the info to make a good decision. All staff were friendly and helpful. More

by Wardjack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid, Ryan Kelly
Report | Print
Nov 11, 2023 -

Big West Ford responded

Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Big West Ford Management

November 10, 2023

Brett was fantastic in assisting us with purchasing a new vehicle. He was not pushy, only super helpful and willing to assist us however he could. He respected our requests and only showed us vehicles that w More

by drdiduch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
Report | Print
Nov 11, 2023 -

Big West Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

November 10, 2023

Great experience good Salesman Jared was great truck was well cleaned and ready nice showroom More

by sylvain2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gislaine. Debbie, Jared Peacock
Report | Print
Nov 11, 2023 -

Big West Ford responded

It's great to hear that Jared was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

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