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Big West Ford
Edmonton, AB
488 Reviews
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488 Reviews of Big West Ford
September 27, 2024
First I am not a relative or associate. This is based on my dealership experience. This is my way of paying it forward to anyone looking for a ford. I called the Dealership after try This is based on my dealership experience. This is my way of paying it forward to anyone looking for a ford. I called the Dealership after trying others that had the vehicle in stock that I wanted. Patrick was the salesman, and I asked for his best price on the vehicle I had chosen. He called me back in less than 30 min with a price $$$$ less than the (we will not be beat) dealership. I then asked for a deal on accessories, he took the list, then called back again shortly with an agreement. Wow, I would pick up the vehicle in a couple weeks when I can get into Edmonton, he stated we will deliver it no worries, on us. He then passed me onto Alicia in parts. Alicia, not only did she assist me with finding the right parts for my vehicle, but sent me updates and pics as the new parts were installed, What an incredibly personal touch. She was a major reason our nice vehicle became an outstanding one as my wife proclaims. Finally Eddy, when a mistake was found he didn't hesitate, he stated we will fix this and honestly within minutes had come up with a solution, in my favor that more than made up for the error. The people I mentioned at this dealership have Integrity, a word and meaning lost to so many other dealerships. When my dealings concluded today I knew this was something I should share. One call made a big difference to me, as I hope you will also find out. My vehicle was delivered with a full tank of fuel, just like the old days. More
by kenn15
Employees Worked With
Alicia, parts, 5 star, Patrick Sloan
September 15, 2024
West ford is really good and they have many selection,I strongly suggest to all my friends ford big west and the service was great as well ,all the sales person are well knowledgeable about the cars.thanks strongly suggest to all my friends ford big west and the service was great as well ,all the sales person are well knowledgeable about the cars.thanks again. More
by ranjithbartender
Employees Worked With
Patrick Sloan
August 28, 2024
The dealership is clean, bright, comfortable and the staff were fantastic. They were able to give me a great deal on some accessories and were fantastic at working with me for the best price and financ staff were fantastic. They were able to give me a great deal on some accessories and were fantastic at working with me for the best price and financing out of several dealerships I dealt with. More
by ndafoe
Employees Worked With
Janie Goguen, Brett Weber
August 15, 2024
Brett was great from the start. We made our first contact by phone he had a fast response and even a video of the actual truck with in minutes. We have owned Chevrolet for the past We made our first contact by phone he had a fast response and even a video of the actual truck with in minutes. We have owned Chevrolet for the past 30 years so buying a Ford was totally new for us.Brett assured us it was an unbelievable truck and we are not disappointed at all. Lauren was fantastic at showing us all the features and not in a hurry at at all. They both have said to reach out anytime with any questions! Janie in financing was also top notch even looked after getting our registration for us 👍. Our experience was super easy and quick. Very satisfied. Also being able to ask Brett on his experience with his EV answered a lot of our questions . More
by weedsolutionsinc
Employees Worked With
Janie and Lauren, Brett Weber
August 11, 2024
I am very pleased with the way Patrick presented the vehicle to me. He is very knowledgeable and was very good in explaining how the vehicle works I am very pleased with Patrick and Big West Ford. I a vehicle to me. He is very knowledgeable and was very good in explaining how the vehicle works I am very pleased with Patrick and Big West Ford. I am also very pleased with the help and service wit Janie finance. Great job guys. Thank you from a satisfied customer. More
by Cathylam2020
Employees Worked With
Patrick Sloan
August 02, 2024
Patrick was referred to me by a friend. Patrick is a very knowledgeable and pleasant guy. He answered my many questions with lots of helpfulness and patience. The dealership had a very comf Patrick is a very knowledgeable and pleasant guy. He answered my many questions with lots of helpfulness and patience. The dealership had a very comfortable and friendly atmosphere. The salesmen there appeared to meld as a team, instead of one against the other. The 2020 Ford Escape that I purchased is in pristine condition. I would definitely recommend Patrick Sloan and Big West. More
by Linda Miller
Employees Worked With
Patrick Sloan
July 31, 2024
I recently had the pleasure of purchasing a truck from Big west Ford! We cannot thank Brett enough for the smooth process. Brett was so great to work with, very helpful, knowledgeable and kind. They all Big west Ford! We cannot thank Brett enough for the smooth process. Brett was so great to work with, very helpful, knowledgeable and kind. They all went above and beyond, even covering our meal. I can’t thank them enough. Highly recommend More
by Ashleynoellequinn
Employees Worked With
Brett Weber
