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Big West Ford

Edmonton, AB

5.0
488 Reviews
Call Dealership (780) 489-9999
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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488 Reviews of Big West Ford

November 25, 2023

Ryan was amazing to work with in our search for a second family vehicle. He was honest, easy to connect with, and I am confident we found the perfect vehicle. I would go back to Ryan in a heartbeat! More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Nov 27, 2023 -

Big West Ford responded

Thank you, Lindsay! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

November 24, 2023

Good people and good sales rep. Accounting was also great. No hasel or being pushed bye the sales reps More

by chrisharrington070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES
Report | Print
Nov 27, 2023 -

Big West Ford responded

Chris, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Big West Ford. Big West Ford Management

November 22, 2023

Amazing experience with Big West Ford! ! Ryan was great to work with. He was honest and upfront with all the information. I highly recommend. More

by Brettgandy6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec, Joe Jomaa, Ryan Kelly
Report | Print
Nov 24, 2023 -

Big West Ford responded

Brett, Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ryan, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

November 19, 2023

My experience was awesome from sales & finance to the dealer leadership engagement. I Definitely recommend the full service dealership which was hassle free. More

by phamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES, Sam Nazzal
Report | Print
Nov 20, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

November 18, 2023

Big west ford I totally recommend. All the people are nice. Jason is good at explaining about cars and procedures. I highly recommend Jason and big west ford. More

by Lia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid, Jason Misener
Report | Print
Nov 19, 2023 -

Big West Ford responded

Thanks for sharing your thoughts about your experience with Big West Ford. We appreciate your business, Lia, and hope to see you again soon! Big West Ford Management

November 18, 2023

Jared was great to deal with. Knowledgeable and extremely personable. It was a great experience overall More

by Sheriel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
Report | Print
Nov 19, 2023 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

November 17, 2023

Gordy was so pleasant to deal with for my big purchase. He knew the features of the Bronco inside out and was very helpful with getting me the right price! Best salesman I’ve had and I highly recommend se More

by Missymandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie , Gordon Graves
Report | Print
Nov 19, 2023 -

Big West Ford responded

Thank you so much for choosing Big West Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Big West Ford Management

November 17, 2023

No surprises. Very professional and friendly. Helped with insurance and registration. Vehicle was in perfect condition. More

by Bernardleblanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Rachid, Brett Weber
Report | Print
Nov 19, 2023 -

Big West Ford responded

Thank you, Bernard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

November 16, 2023

Ryan is a great salesman and I would definitely purchase a new vehicle with him again. More

by Daaco
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Nov 16, 2023 -

Big West Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ryan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Big West Ford Management

November 15, 2023

We came in to inquire about a Bronco and was greeted by Ryan. He was very friendly and without pressure able to locate the Bronco with all of the specs that we were wanting. He went above and beyond for More

by DiBurton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
Report | Print
Nov 16, 2023 -

Big West Ford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Bronco! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

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