Big West Ford

Jason and the sales team were great to deal with. Knowledgeable, approachable and up front- a great experience there. Service and support on next steps from financing and pick-up could have been be Knowledgeable, approachable and up front- a great experience there. Service and support on next steps from financing and pick-up could have been better as it was not really existent and some touch ups to the vehicle were not completed for pick up and will require another visit. Overall a satisfactory experience but the sales team made every effort to make things smooth where they could which I really appreciated. More

Thanks to Brett I got a beautiful 2022 honda civic, totally recommend to check him out as I never felt any pressure what so ever!! Thanks Brett totally recommend to check him out as I never felt any pressure what so ever!! Thanks Brett More

Working with Brett was an absolute pleasure! Brett is extremely patient, I never felt pressured to make a decision, and most importantly, was very professional guy who knows the car business in Brett is extremely patient, I never felt pressured to make a decision, and most importantly, was very professional guy who knows the car business inside and out. Brett stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to him if you are considering buying a new or used vehicle in the future!! I know that I'll be heading back whenever I need a new vehicle. More

NOAH was amazing to deal with, he listened to what I wanted and went above and beyond to get me the exact vehicle and deal I wanted. GREAT JOB NIAH wanted and went above and beyond to get me the exact vehicle and deal I wanted. GREAT JOB NIAH More

The dealership upon arrival greeted us with kindness and respect . The salesman was not pushy but rather listened to our needs and wants in a vehicle . Thank u ! respect . The salesman was not pushy but rather listened to our needs and wants in a vehicle . Thank u ! More

I found Noah and the staff to be friendly and courteous in helping me find a vehicle that fits my needs and requirements. in helping me find a vehicle that fits my needs and requirements. More

Noah was good, it was raining and the wipers worked. Coffee was good, trucks nice Coffee was good, trucks nice More

Great customer service. We shopped around for the best dealership for most friendly and knowledgeable staff. Thank you Jason and Gislane We shopped around for the best dealership for most friendly and knowledgeable staff. Thank you Jason and Gislane More

Awesome service! Honestly cannot say enough good about Jason and the Big West Ford team!! Honestly cannot say enough good about Jason and the Big West Ford team!! More

Mike was hands down the best Salesman I’ve ever dealt with, he owns a 5 l f150 and answered the things that the Ford website didn’t cover like towing and mpg with the 5.0. Also he arranged delivery to my with, he owns a 5 l f150 and answered the things that the Ford website didn’t cover like towing and mpg with the 5.0. Also he arranged delivery to my home in Grande Praire Ab and saved me the hassle of a long return Edmonton trip. The truck showed up at my door! I would give Mike 6 stars if they allowed it but only can choose 5. Mike took every call explained a ton of things different from my old 16 eco boost to now. An very dedicated professional who knows his stuff and is easy to relate to. I’m very thankful for Mike and Big West for making it so easy to get into a great truck with the options I wanted. Highly recommend getting in touch with Mike prior to buying your next F 150 to get the best advice. More