Baytowne Hyundai

Thanks to DAVID for get my new elentra hybrid And he is such nice person is such nice person More

Purchased new a 2018 Tuscon, 160k from Baytown, engine blown, and they do nothing to help blown, and they do nothing to help More

So happy with dealing with Baytowne! My husband & I live in Ottawa (although I have family in the Barrie area). They made the trip worth it! We purchased a 2023 Venue Preferred! We we My husband & I live in Ottawa (although I have family in the Barrie area). They made the trip worth it! We purchased a 2023 Venue Preferred! We were connected with David, and he was amazing to deal with. Answered all our questions, and everything we needed assistance with! He made the process so easy & we highly recommend purchasing your vehicle @ Baytowne and connecting up with David. Al is super easy to comunicate with as well, made the process easy! We super appreciate the flexability with doing email communication, and helping us out with all the paperwork seeing as we came a few hours away! :-) When we picked up our car, everything was super straight forward and we weren't stuck waiting forever to pick it up. We even got a tour around where the service department is, etc! Also love the follow-up calls/emails to check in how everything is doing, and how the drive back for us was, that was so kind and appreciated :) Thank you again for everything!! Highly recommend :) More

I was very pleased with the service provided. Lisa at service was friendly and professional. the inspection was completed in reasonable time, as promised by Lisa. this will assure that I will Lisa at service was friendly and professional. the inspection was completed in reasonable time, as promised by Lisa. this will assure that I will return. More

Easy clear communication I got the car I wanted at a fair price and got a good price on my trade in. price and got a good price on my trade in. More

Easy transaction and good communication between the purchase and delivery. Pushy on the extras (warranty, rust protection etc) which appears to be the “thing” these days but it’s up to consumer to say purchase and delivery. Pushy on the extras (warranty, rust protection etc) which appears to be the “thing” these days but it’s up to consumer to say yes or no to up sale offers. I am very satisfied with the trade in offer for my used vehicle as the dealer didn’t lowball the price. So far, both the vehicle and the dealer have met my expectations. More

The most reliable and trustworthy dealers! You can always count on them. David’s the best. Got two cars from him so far and he has been very helpful and very welcoming! You can always count on them. David’s the best. Got two cars from him so far and he has been very helpful and very welcoming! More

I received a recall notice at the end of May 2023, and have been trying to get an appointment ever since. Every time I call I'm put into voice mail, I leave a message and asked for a call back. To date I have been trying to get an appointment ever since. Every time I call I'm put into voice mail, I leave a message and asked for a call back. To date I have not received a call back. I gave up calling as I discovered an appointment request on their website. This time I did received a response. I explain why I needed the appointment . I was told for recalls the first appointment would be in November 2023. Unless your spending money, their willingness to help in zero. No one has any customer service skills. This has been my experience over the past 10years, it would take to long to list my bad experiences with Baytown Hyundai. I will NEVER buy a car from this dealership but they are the only dealership in Barrie. There is no excuse good enough to explain why they treat people the way they have treaded me. On a side note I am currently looking to replace my car. More

Baytowne Hyundai is the best place for people to buy their cars, They are very nice and helpful. their cars, They are very nice and helpful. More

David was very helpful and friendly he made me very comfortable and suggested me the best possible car that I could have on my budget. Janna helped me with the financing. Both made my decision so easy comfortable and suggested me the best possible car that I could have on my budget. Janna helped me with the financing. Both made my decision so easy and quick. Thanks to both. More