Baytowne Hyundai

The service department is awful. My brake lines went while I was driving, and I found out it was part of a recall so I contacted the dealership. After leaving 3 messages they finally My brake lines went while I was driving, and I found out it was part of a recall so I contacted the dealership. After leaving 3 messages they finally returned my call to book my appt. Before I even had my car towed in I filled in the online check-in where I stated DO NOT do any work that is not covered by the recall. Then, before my appt. I spoke to the woman on the phone and said do not do any work beyond what is covered in the recall. Later that day when they finally looked at my car they called and said a brake inspection needs to be done order for them to replace my brake lines because my bleeder screws look rusted. I reluctantly agreed as I just wanted my recall work done. They then called back and said that they cannot replace the brake lines without replacing two of my calipers at $375 plus labour each. I said absolutely not I will have my car towed out and have my mechanic look at it. They then messaged me back 2 minutes later saying actually they can replace my brake lines. They just can’t bleed them and refill with brake fluid to make the care drivable. All supposed to be done for free for the recall. I said fine and had to have my car towed to my mechanic. They allowed my vehicle to leave and not have the proper recall work done that was required as it was a safety recall issued from transport Canada. My mechanic bled my lines no problem and refilled with fluid without having to replace calipers. Imagine that!!! He did say that he found debris in the line from the poor way that they installed the new brake lines and that they should have NEVER let the vehicle leave without properly completing the recall work. They put profit of fake work that didn’t even need to be done above safety. More

We bought a new car from Baytowne Hyundai and thanks to David and Shannon the whole process was completed in less than a week. From going in and talking with David about the new Hyundai Santa Fe to picking David and Shannon the whole process was completed in less than a week. From going in and talking with David about the new Hyundai Santa Fe to picking the colour. This was the first time we had bought a car where we actually got to choose the colour so that was exciting and David and Shannon was able to get us exactly what we wanted in less than a week. A fantastic experience… More

I love you guys! Jim is great and very considerate. I’m on my second vehicle and will be purchasing another in a few years. You guys all rock! Jim is great and very considerate. I’m on my second vehicle and will be purchasing another in a few years. You guys all rock! More

I would highly recommend this dealership for anyone looking to purchase a Hyundai. They are professional but not pushy and make the car buying experience a positive experience. Our sales person, Adam w looking to purchase a Hyundai. They are professional but not pushy and make the car buying experience a positive experience. Our sales person, Adam was amazing to work with and will never ghost you after the sale. He worked with us every step of the process and took away all of the stress. Amazing experience from beginning to end. Baytown is the place to purchase your next Hyundai hands down More

It was a great experience buying my elantra 2024 from baytowne hyundai. The process was expertly handled by David and Shannon. Overall they made it smooth and easy for me in buying my vehicle. baytowne hyundai. The process was expertly handled by David and Shannon. Overall they made it smooth and easy for me in buying my vehicle. More

My recent purchase of the new Venue from Baytown Hyundai in Barrie was expertly handled. Not only did they ensure that I received the best value for my money spent, but they also answered any questions I ha in Barrie was expertly handled. Not only did they ensure that I received the best value for my money spent, but they also answered any questions I had and thoroughly explained the various features of the car. As a bonus, my sales rep David was enjoyable to work with, possessing a great sense of humor. I am grateful for the cheerful staff and the excellent treatment by Baytown, again - this being the 5th car I have purchased there, I would not hesitate to return again and recommend this team highly. More

The personnel is friendly and professional. They were focused and answered all of the questions we had. They were focused and answered all of the questions we had. More

Thank you David for my 2024 Tucson ! You made it a pleasant experience. Baytowne Hyundai, you sure have the best employees who knows how to take care of your clients. Thank you!! You made it a pleasant experience. Baytowne Hyundai, you sure have the best employees who knows how to take care of your clients. Thank you!! More

Thank you David for my 24 Kona! You always make it a pleasant experience. Baytowne Hyundai, you sure know how to take care of your clientele. Thank you!! You always make it a pleasant experience. Baytowne Hyundai, you sure know how to take care of your clientele. Thank you!! More

Purchased a new 2024 Konda from David - great team and great car! Very knowledgeable and super friendly friendly crew. Couldn't recommend them more! great car! Very knowledgeable and super friendly friendly crew. Couldn't recommend them more! More