Baytowne Hyundai

Good dealership with helpful employees When i arrived i was greeted right away. Ryan was the salesman that assisted me. He explained everything very well and went out of his way for me. When i arrived i was greeted right away. Ryan was the salesman that assisted me. He explained everything very well and went out of his way for me. More

My first car purchase experience! The best possible customer service and overall experience purchasing my first new vehicle. I am so pleased with all of the assistance and support ea The best possible customer service and overall experience purchasing my first new vehicle. I am so pleased with all of the assistance and support each member of the Hyundai Baytown team provided me, I walked into the dealership not knowing much about anything and left confidently with my first purchase, I did not even think that I would be able to get my dream vehicle, but I was thanks to the incredible staff. I Could not imagine a better experience and I recommend this dealership to anybody And everybody! More

Awesome experience What a fantastic dealership. I would recommend to any one. They really take the time to understand your needs and help you buy a car rather than just What a fantastic dealership. I would recommend to any one. They really take the time to understand your needs and help you buy a car rather than just sell one. Highly recommended More

Puttibg Safety At Risk Horrible customer service in service department. Took over a month to get an appointment for oil change. My Electronic Stability Control light came on Horrible customer service in service department. Took over a month to get an appointment for oil change. My Electronic Stability Control light came on- called to get it looked out to find out if it's safe to drive...got told they couldn't/ wouldn't do it till middle of the week! I commute almost 2 hours to work; not acceptable! Called Orillia Hyundai and they got me in as soon as I got there. Let's just say I have switched dealerships! Such a joke of a dealership....they're going to allow an accident one day by their lack of concern More

Poor estimate of time required to service car Had a sour taste after having my car service for transmission oil sensor replacement to deal with check engine code p0711. After researching code gene Had a sour taste after having my car service for transmission oil sensor replacement to deal with check engine code p0711. After researching code general comments online was 2 hour job. Was qouted 2-3 hours so I agreed to do work. 5 hours later and approx $600 I had to instigate some action to get my car back. I assume mechanic knew what he was doing, I guess I will find out soon. The service rep did call after 1-1/2 hrs but that was it. Initial service rep was nowhere to be found after 5 hrs so Michael was nice enough to finish my service. Overall this is not customer service. Will take my business in future to higher rated dealer. More

Please do not deal with this dealership If you are considering buy or having your car serviced please do yourself a great service a pick another dealership. My wife purchased a car from thi If you are considering buy or having your car serviced please do yourself a great service a pick another dealership. My wife purchased a car from this dealership 2 years ago and has nothing but problems from the start. The service department has gone as far as lying in my opinion to avoid providing service under the warranty of the vehicle. More

Go to Orillia Hyundai Service guys are not professional. Complaints and concerns never got resolved. My cars air intake cover was off because of them made a funny sound and Service guys are not professional. Complaints and concerns never got resolved. My cars air intake cover was off because of them made a funny sound and they insisted it was a characteristic of the engine. I wish I never bought my car there. Trust me go to Orillia! More