Thomas Geeves

My experience with Lexus and Jillian has been extremely positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. Jillian was very kind, professional, patient and efficient. I ended up choosing the 2025 UX, I love it. Jillian was also interested in hearing about my concerns with the bathroom at Lexus (black on black) for people struggling with dementia. Jillian was also very kind to bring forward a donation request for a golf tournament event I am participating in to her general manager. All in all, my experience with Jillian and Lexus has been extremely positive and I would highly recommend a Lexus car to anyone. More

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The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extremely helpful. I am very satisfied with my Lexus dealer and the staff that I have dealt with there. More

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Everyone at the dealership was incredibly friendly; Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! More

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Buying a car can be quite intimidating especially for a single mother who admittedly knows nothing about cars. From the moment I walked into Lexus of London Sue made me feel very comfortable. She was prof single mother who admittedly knows nothing about cars. From the moment I walked into Lexus of London Sue made me feel very comfortable. She was professional, knowledgeable and kind and patient with my kids. Sue even personally came to my house to pick me up on the day the car was ready for pick up. She has a warm presence about her like I was talking to an old friend and I feel lucky to have met her. Thomas from their finance team was also great. I didn’t feel pressured to purchase items I didn't need like I was being upsold on unnecessary extras. I really appreciate the honesty. John the delivery specialist was wonderful. I'm sure I kept him longer than needed and asked the same questions over again but he was very patient and kind. Overall it was a first class experience. Thank you Sue and the team for making what can be stressful time so easy and seamless. I would not hesitate to recommend Lexus of London to anyone! More

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Excellent service with buying my new car and trading in my previous vehicle. A friendly face with kind words when needed. On the day of delivery all the paperwork was ready to go! I shall pass this on fo my previous vehicle. A friendly face with kind words when needed. On the day of delivery all the paperwork was ready to go! I shall pass this on for anyone considering a new car. More

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Rick was extremely helpful, respectful knowledgeable and patient. He took the time to answer any and all of my questions. I truly appreciate how he never applied any pressure to speed up the process. Thank patient. He took the time to answer any and all of my questions. I truly appreciate how he never applied any pressure to speed up the process. Thank you Rick for your assistance and professional service. I am very pleased with my new Lexus. A pleasure doing business with you. Joy More

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Jillian has been over the moon. Very efficient, to the point, soft spoken, yet very friendly. Knows her materials, makes you feel at ease. Never have we ever gotten roses in a car d Very efficient, to the point, soft spoken, yet very friendly. Knows her materials, makes you feel at ease. Never have we ever gotten roses in a car deal. What a great surprise. Made my day!!! Jillian is definitely an asset to the Lexus team. She made us feel very welcome. Thanks Jillian. More

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We just purchased a used vehicle from them and everyone we delt with were fantastic, especially our sales person Lisa Ali! we delt with were fantastic, especially our sales person Lisa Ali! More

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They are very trusting and genuine towards to their customer. Very professional and accommodating too. customer. Very professional and accommodating too. More

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Was very happy with the service that Sue gave us. She was very professional and answered all our questions fully. We are very happy with the vehicle she sold us and will continue to use this dealer She was very professional and answered all our questions fully. We are very happy with the vehicle she sold us and will continue to use this dealership in the future. More

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