Stephanie Shearsby | Page 4

My experience with Lexus and Jillian has been extremely positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. Jillian was very kind, professional, patient and efficient. I ended up choosing the 2025 UX, I love it. Jillian was also interested in hearing about my concerns with the bathroom at Lexus (black on black) for people struggling with dementia. Jillian was also very kind to bring forward a donation request for a golf tournament event I am participating in to her general manager. All in all, my experience with Jillian and Lexus has been extremely positive and I would highly recommend a Lexus car to anyone. More

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I have purchased many new cars from various car dealers in the past and have met poor, good and excellent service staffs from the car dealers. I have to rated Romeo on London Lexus as an outstanding servic in the past and have met poor, good and excellent service staffs from the car dealers. I have to rated Romeo on London Lexus as an outstanding service staff with high professionalism and knowledge in his job. He has assisted me in various issues with my Lexus cars all ended up in very satisfying result. A very good employee of Lexus London. Overall he also works for the best Lexus dealer that I know of. More

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Rick is amazing. Not only is he a wonderful person, but he’s also a magician. Only Rick was able to get me into an RX450h+ in such a short time. If that’s not what yo Not only is he a wonderful person, but he’s also a magician. Only Rick was able to get me into an RX450h+ in such a short time. If that’s not what you call magic, then I don’t know what is. I have no reservations about recommending Rick to all my friends and family. If you’re looking for a Lexus, Rick will make that dream a reality. Amazing human being and an absolute legend. Kudos! More

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Rick Watson and Lexus of London definitely deserve 5 stars in my books. From the moment I walked through the door Rick and the crew treated me like family even though this was my first time at the deale stars in my books. From the moment I walked through the door Rick and the crew treated me like family even though this was my first time at the dealership and I didn't have a scheduled meeting. Needless to say I purchased a vehicle prior to leaving that day! Thank you Rick, Stephanie, Lauren, Sue and the rest of the personnel that made my experience so enjoyable! More

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Our experience at Lexus of London was friendly and very professional. Our sales agent, Lisa, was most helpful in finding the best vehicle for us. She was most helpful and did not any way pressure the sale. professional. Our sales agent, Lisa, was most helpful in finding the best vehicle for us. She was most helpful and did not any way pressure the sale. More

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This Lexus car we have recently purchased is our firth (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the suppor (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the support and service that we have received from Lexus of London that has kept us coming back. This is the first vehicle we have purchased from Jillian Cook. We found her very professional, friendly and easy to communicate with. She was very helpful in helping us negotiate between models, options and delivery times which was critical in our final choice. More

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My husband and I have dealt with many car dealerships over the years and our experience with Lexus of London was exceptional. The quality of their product was evident from the moment you sat in the drive over the years and our experience with Lexus of London was exceptional. The quality of their product was evident from the moment you sat in the drivers seat. But the icing on the cake was our Product Advisor, Lisa Ali. Lisa was exceptional every step of the way during our experience. She was patient, kind, listened to what we were looking for and had a warm personality, never making us feel pressured. We highly recommend if you are looking for a new vehicle to reach out to Lisa. She went above & beyond. More

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The staff at Lexus was wonderful very informative made us feel at home we have no complaints whatsoever and we will be back to buy another car feel at home we have no complaints whatsoever and we will be back to buy another car More

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I have purchased a number of Lexus vehicles from Lexus of London. The fact that I have done speaks volumes about the vehicles and the quality of the sales and service staff. I would drive no other but Lexu London. The fact that I have done speaks volumes about the vehicles and the quality of the sales and service staff. I would drive no other but Lexus. More

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Lisa Ali was pleasant to deal with. The dealership seems to be very well organized. The dealership seems to be very well organized. More

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