Stephanie Shearsby | Page 31

Outstanding From the minute we entered the dealership we had a good feeling. The receptionist offered us a beverage and showed me how to use the coffee maker. W From the minute we entered the dealership we had a good feeling. The receptionist offered us a beverage and showed me how to use the coffee maker. We waited for our appointment with Stephanie and through no fault of hers she was running late. She did come out to introduce herself and gave us the keys to the vehicle we were there to test drive. We were treated very well by all the staff we met that day. Great teamwork by all staff is very noticeable ! More

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A very positive experience. Stephanie was the right person to meet me at the door. She is positive, enthusiastic, knowledgeable, professional, confident, but laid back enough. Stephanie was the right person to meet me at the door. She is positive, enthusiastic, knowledgeable, professional, confident, but laid back enough. That is here desire to make a sale did not come into conflict with my personality which reacts very negatively to pressure or aggression from a sales person. She sold me! More

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Stephanie Shearsby was a pleasure to work with. I purchased a new vehicle and dealt with Stephanie Shearsby. She was professional, cheerful, knowledgeable and very enthusiastic. She went out of he I purchased a new vehicle and dealt with Stephanie Shearsby. She was professional, cheerful, knowledgeable and very enthusiastic. She went out of her way to make me feel welcome and to ensure that I was completely satisfied. She is a valuable asset to her dealership. More

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Great experience, and service. When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When so When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When something wasn't available on the site (interior pictures of the car), I was emailed them within 10 minutes of the request. She was right on top of things, and made the whole car buying experience a friendly one. Would definitely recommend to anyone looking for great customer service and a friendly atmosphere. More

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Wonderful, friendly and professional I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidati I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidating. However, I was instantly greeted and welcomed. Stephanie was wonderful to work with. She was very personable and knowledgeable. As a mother herself she knows what a fellow mother is looking for in a safe and reliable vehicle and assured me, I was making a smart and safe decision. She provided my with additional resources to make sure I felt comfortable and had all information possible to make the right decision. I would definitely recommend Lexus of London and Stephanie when shopping for a new car! I love my new ride!! More

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Excellent I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspec I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspect. I dealt with Toyotatown before this and had a similar great experience The Lexus dealership is excellent at ensuring I am happy - right from the time I arrive , during my services and through the second lease I have had with them. More

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Amazing Customer Service = Customer For Life! There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and ge There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and general kindness. From my first experience with my sales rep Stephanie, to Adam, Romeo and the rest of the service department. I've never passed an employee in (or outside) the building that didn't smile and say hello. AMAZING! That's about all I can say. I truly think that every Lexus dealership in the country should look to London as an example! Thanks guys, customer for life! More

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Excellent experience from start to finish. It was a distinct pleasure working with Stephanie from the initial test drive to picking up my NX. Stephanie made sure all details were taken care of It was a distinct pleasure working with Stephanie from the initial test drive to picking up my NX. Stephanie made sure all details were taken care of and even gave me a Valentine treat on pick-up day. Very professional attitude was displayed by all. More

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Stephanie Shearsby - exceptional service! Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, hones Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, honest and most importantly she treated us fairly, (qualifications that not every car dealership sales person have) Stephanie was always attentive to our questions and concerns, from a million questions we had she reply every single one, she was very patient with us. Very competitive. We felt very comfortable making the transaction with Stephanie. Dealing with everyone at Lexus of London was a pleasure most specially dealing with Stephanie. We drove long distance to obtain the competitive prices of Lexus in London, Ontario. Stephanie was awesome, Lexus of London is lucky to have her. Thank you for everything. More

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Margaret Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big e Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big exception: forgot to give me the ownership. Quite a booboo for me. Everything else was almost perfect. Very quick, easy, comfortable, kind, cool. Stephanie showed me the car in and out, set my electronics and explained everything to me very kindly and she had patience, answered all my questions. I, as a woman have experienced being ignored at the dealerships. This time I was treated equal, was looked in the eyes not left behind in the hallway somewhere. Same applies for my husband. I would recommend Stephanie and her dealership to anyone. Good job, Stephanie. Margaret More

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