515 Reviews
Write a Review515 Reviews of Romeo Nissan
November 20, 2023
I've been dealing with this Dealership for 27 years. I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, driv I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, drives better, looks better and feels better. Even the person doing the car wash pays attention to detail. My service Rep Shanna always makes me feel important and is very personable. Romeo Nissan always makes me feel that Lexus has my back and will do whatever is necessary to please me and get the job done. I'm very happy for choosing Lexus!!! More
Other Employees Tagged: Shanna McQuarrie
November 15, 2023
Every service appointment that I have had so far has gone well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner c well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner car for the day, and both were very helpful. Highly recommend this dealership, and the service staff here! More
Other Employees Tagged: Dale Craig , Heather Broderick, Shanna McQuarrie
November 14, 2023
Heather our service contact was attentive and proactive to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. More
Other Employees Tagged: Heather Broderick
November 07, 2023
Always an absolute pleasure at Lexus of London. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. More
Other Employees Tagged: Chris Pinelli, Rick Watson , Lauren Rossini, Moe
October 31, 2023
Jillian was really helpful, knowledgeable and also she answered all my questions. I definitely recommend her for all my friends. She did her best to get my deal with Lexus London rather than other Lexus answered all my questions. I definitely recommend her for all my friends. She did her best to get my deal with Lexus London rather than other Lexus dealers in Ontario. More
Other Employees Tagged: Jillian Cook , Lauren Rossini
October 30, 2023
Jillian went out of her way to understand our needs and wants in a new vehicle purchase. We picked up our NX Hybrid this morning and she made sure that the delivery of our vehicle was a day to be remembere wants in a new vehicle purchase. We picked up our NX Hybrid this morning and she made sure that the delivery of our vehicle was a day to be remembered. That is more than a business deal, that’s what you do for family. Thank you to Jillian and Lexus of London. You make it easy to refer. More
Other Employees Tagged: Chris Pinelli, Jillian Cook
October 23, 2023
Always a pleasure to visit Lexus of London. They foster a culture of excellence that is clearly evident, no matter what employee you interact with. They foster a culture of excellence that is clearly evident, no matter what employee you interact with. More
Other Employees Tagged: Rick Watson , Lauren Rossini, Moe
October 03, 2023
Dear Sue, Thank you for taking the extra time to thoroughly review the IS300 / IS350 with Vicki and me. Using your personal car as a demonstrator clearly shows you go above and beyond. The main pu thoroughly review the IS300 / IS350 with Vicki and me. Using your personal car as a demonstrator clearly shows you go above and beyond. The main purpose and urgency of my getting a new car was for business travel. We were very impressed with your knowledge, professionalism, and patience in supporting us in making the best decision for our needs. We will certainly recommend and will remember you for our future vehicle purchases. Thank you, Brian More
Other Employees Tagged: Karen Campbell, Sue Vincent
September 11, 2023
Our purchase experience from Lexus of London started with a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come wit a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come without prior notice. The sales team was very professional, kind, and honest throughout the experience. Special thanks to Lisa Ali our sales person who was great - and fortunately patient with all the questions we had! Lisa also directed questions to the correct people whom had great knowledge in service and financing. We met with the service manager Romeo Nissan as well whom gave us an excellent summary and options of our Lexus vehicles warranty. Overall, purchasing from Lexus of London was a great experience I would recommend to family and friends. The team was excellent and the price was very fair compared to other dealerships including GTA. More
Other Employees Tagged: Lisa Ali , Kevin Gittens, Jack Ji, Lauren Rossini, Allen Zhang, Moe from concierge

