Romeo Nissan | Page 7

This dealership is all about service and meeting the needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. More

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I bought my first Lexus and my second here at Lexus of London. The sales and service staff are excellent. They are knowledgeable and accommodating. Kevin was excellent and answered all of our questions London. The sales and service staff are excellent. They are knowledgeable and accommodating. Kevin was excellent and answered all of our questions on the different vehicles and preparing all the documents required for us to purchase our NX300. Great job Kevin! Thank you. More

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Everyone with whom I had contact was pleasant, professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitati professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitation in recommending Lexus of London, Jillian, Romeo, and Corey. More

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I have always had a wonderful experience with Lexus of London - that is why this is car number 5! London - that is why this is car number 5! More

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Romeo & Shanna at Lexus of London are beyond exemplary in their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindne their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindness and their transparency, effectiveness and honesty come second to none. Anyone in the car business needs to take a note from these people and this dealership, this is how to do business. Thank you Romeo & Shanna for absolutely everything. More

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Romeo is a great Service Manager and my go to person when I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. More

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Jillian Cook is great at what she does . ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always gre ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always greeted us with a huge smile. It was a pleasure dealing with her and in the future she will be our go to person. More

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Service team is excellent, Heather Broderick really looked after me during my appointment and reviewed any issues before proceeding looked after me during my appointment and reviewed any issues before proceeding More

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Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More

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Lexus of London "Service Dep't" is outstanding. Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention to detail. It is evident that their technicians are skilled and dedicated to delivering top-notch service. Their transparency and willingness to communicate effectively instills a great deal of confidence in the dealership and the service team. The fact that my vehicle was returned to me in impeccable condition further demonstrates the commitment to customer care that sets their establishment apart. In addition to the technical proficiency, the courtesy and friendliness displayed by their entire Service and Parts staff contributed significantly to my positive experience. It is refreshing to encounter a team that values customer care as much as technical expertise. Shanna McQuarrie is a great addition to the Service advisor team and communicates very well. She kept me fully informed throughout this transaction. More

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