Romeo Nissan | Page 36

Extremely reliable product and service Car is 5 years old. I only ever go in for regular service. Prices same or lower than Chrysler and GM but service is better. They provide a loaner, I g Car is 5 years old. I only ever go in for regular service. Prices same or lower than Chrysler and GM but service is better. They provide a loaner, I got a new ES350 this time, they cleaned my RX inside and out. Explained all charges up front and again after. Romeo, Henry, Karen are very friendly and courteous. I’ve owned cars for 46 years. Initial Lexus cost was a little higher than my GM and Chrysler but over the life of the Lexus ES and RX products they are far cheaper to own. Looking to buy? Call Rick, I’ve bought several from him. More

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Great Service Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are kno Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are knowledgeable and friendly. More

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Incredible service everytime I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, i I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, integrity and care more about your loyalty than your money which is hard to find in today’s business landscape. I specifically want to call out Romeo who often goes above and beyond to accommodate my hectic schedule, and Karen and Henry who assisted me in my last visit. More

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No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have every had with them is 5 stars. They are friendly, accomodating, considerate (always call if there is a change with the quote), and meticulous! I cannot say enough positive things about this dealership and the staff. Thank you Karen and Romeo! More

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The service department has gone above and beyond for me. Service department : Accurate diagnoses ; reasonable charges ; no surprises with my invoice. Always pleasant and courteous. What more can you ask Service department : Accurate diagnoses ; reasonable charges ; no surprises with my invoice. Always pleasant and courteous. What more can you ask for. Sales department - Rick Watson Rick is a very good salaes person ; low key but knowledgable. He knew what I was looking for ; and kept me posted on what was avaialble and what was coming in. It was a pleasure to deal with him. Terry L More

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Amazing work very pleased! :-) I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London alw I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London always making me feel valued by them. :-) More

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Lexus of London first time purchase This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival at the dealership by very friendly staff who asked us how they could help us. Our sales person Rick Watson was very helpful, he had a casual, professional approach ( no sales pressure -which was great!!) and he helped us determine our vehicle needs and answered all of our questions. He ensured we test drove our vehicle before purchasing and thoroughly reviewed all of the vehicles features with us. Rick also ensured a smooth transition to the business services manager (Kylie) and ensured we had a time booked that worked for us to receive our new vehicle. When we arrived at the dealership to pick up our vehicle Rick ensured we were introduced to all of the key people to accommodate our future servicing needs and he made sure the vehicle was professionally detailed and ready for delivery. Andy in parts did a great job at sourcing a winter wheel package that we liked and the wheel package complimented the looks of the vehicle. Also thanks to Kylie for help with the extended warranty and Lauren for explaining all of the detailed features of the vehicle at delivery. Romeo in service also answered a few extra detailed questions we had and ensured we understood how service will accommodate our future needs. Looking forward to our first vehicle servicing. Really nice to see a dealership accommodate your needs in such a professional manner that makes you feel welcome. Well done Lexus of London!!!! More

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Award winning salesman We went to the Lexus dealership in London in search of a new car for my wife when we walked in we were met by the amazing front desk staff offered us We went to the Lexus dealership in London in search of a new car for my wife when we walked in we were met by the amazing front desk staff offered us drinks to which then lead us to our salesman Rick Watson he greeted us and politely asked what we were in the market for though Im sure it was very painful for him do to the fact my wife was back and forth between 2 vehicles he listened and answered all questions and then helped us make the best decision for her in my opinion probably one of the best salesman and financial teams we have ever encountered AWARD 🥇 winning experience all around will definitely be heading back there for my next vehicle More

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Amazing. I wanted a Lexus, but was a bit concerned with how I might be treated at the dealership. I knew exactly what I wanted and what I didn't want was a hi I wanted a Lexus, but was a bit concerned with how I might be treated at the dealership. I knew exactly what I wanted and what I didn't want was a high pressure salesperson trying to upsell me. Rick Watson came highly recommended by a close friend of mine and repeat customer. Rick was outstanding and exactly the type of person that I deal best with. I appreciate his help and demeanor and your facilities are top notch. Thank you for a great experience and I will be back when I am ready for a new vehicle. More

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Professional Service Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in Always a nice experience dealing with the service department at Lexus of London, recently had rain sensor replaced on our GX460, Romeo was prompt in booking an appointment and service was completed within half an hour. More

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