MJ Rizkalla
MJ Rizkalla at ToyotaTown

MJ Rizkalla

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

4.8
150 Reviews
4.8

150 Reviews

Write a Review

Industry Experience

32 yrs, 1 mo

Languages Spoken

Arabic Arabic

English English

150 Reviews of MJ Rizkalla

June 28, 2026

Dealership Rating
Employee Rating

Unparalleled service, gets the job done in no time. Looking forward to my next service appointment! More

by Christian G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2026

Dealership Rating
Employee Rating

Staff are very nice and helpful. MJ always goes above and beyond explaining the work done on the vehicle. More

by tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2026

Dealership Rating
Employee Rating

My review is in regards to service department experience. MJ made my service experience so good and tool the time to explain what my vehicle needs More

by Paulbotros83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

ToyotaTown responded

Thanks so much Paul!

April 28, 2026

Dealership Rating
Employee Rating

Simply, worse service. I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but o More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2026

ToyotaTown responded

Thank you for taking the time to share your feedback. We’re really sorry to hear about your recent experiences, especially regarding the car wash and the level of service you received. We understand how frustrating it must feel to not receive a car wash, particularly after multiple visits and when it appears inconsistent. At times, our car wash does need to be taken out of service due to maintenance or technical issues, but we should be communicating that clearly and consistently to all customers. We’ll be looking into your concern to ensure there is no inconsistency in how this is being handled. We’re also concerned to hear about your interaction with our team. Providing respectful and professional customer service is extremely important to us, and what you’ve described does not reflect the standard we aim to uphold. Your comments will be addressed directly with our staff. We truly value your business and would appreciate the opportunity to speak with you further to make things right. Please feel free to contact me directly at edarbyson@toyota-town.com.

January 12, 2026

Dealership Rating
Employee Rating

Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments More

by hmitchell407407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Berry

Feb 12, 2026

ToyotaTown responded

So great to hear, thank you!

December 02, 2025

Dealership Rating
Employee Rating

Always happy to service my cars here even if it’s not a Toyota Thank you for being professional More

by Daniel.Makhoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

They are kind, honest, friendly, and professional. Especially the salesperson, Sylvia Donovan. Thank you very much. More

by Daniel Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Michael Donovan

April 16, 2025

Dealership Rating
Employee Rating

I had a pretty smooth service, I was offered all the details and nothing was hidden and no extra charge. More

by siddharth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2025

Dealership Rating
Employee Rating

Always great service and friendly staff, caring management and awesome shuttle drivers, always happy with work done on my car. More

by bon.guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

I started here a few years ago with my 2008 Prius and have found the service to be excellent. MJ Rizkalla has been more than fair and accessible to discuss car issues and has been an excellent advisor More

by TT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (56 Vehicles)

used 2026 Toyota Tundra car, priced at $59,298
2026 Toyota Tundra
used
Black exterior
Automatic
used 2023 Toyota Corolla Cross car, priced at $28,598
2023 Toyota Corolla Cross
used
White exterior
Automatic
FWD
used 2023 Toyota RAV4 car, priced at $38,998
2023 Toyota RAV4
used
Silver exterior
Automatic
used 2017 Hyundai Santa Fe XL car, priced at $11,998
2017 Hyundai Santa Fe XL
used
Blue exterior
Automatic
used 2023 Toyota Highlander car, priced at $55,998
2023 Toyota Highlander
used
Red exterior
Automatic
AWD
used 2022 Toyota Highlander car, priced at $44,998
2022 Toyota Highlander
used
White exterior
Automatic