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MJ Rizkalla
MJ Rizkalla at ToyotaTown

MJ Rizkalla

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

4.7
148 Reviews
4.7

148 Reviews

Write a Review

Industry Experience

31 yrs, 11 mos

Languages Spoken

Arabic Arabic

English English

148 Reviews of MJ Rizkalla

May 24, 2026

Dealership Rating
Employee Rating

My review is in regards to service department experience. MJ made my service experience so good and tool the time to explain what my vehicle needs More

by Paulbotros83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 28, 2026

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Employee Rating

Simply, worse service. I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but o More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 29, 2026

ToyotaTown responded

Thank you for taking the time to share your feedback. We’re really sorry to hear about your recent experiences, especially regarding the car wash and the level of service you received. We understand how frustrating it must feel to not receive a car wash, particularly after multiple visits and when it appears inconsistent. At times, our car wash does need to be taken out of service due to maintenance or technical issues, but we should be communicating that clearly and consistently to all customers. We’ll be looking into your concern to ensure there is no inconsistency in how this is being handled. We’re also concerned to hear about your interaction with our team. Providing respectful and professional customer service is extremely important to us, and what you’ve described does not reflect the standard we aim to uphold. Your comments will be addressed directly with our staff. We truly value your business and would appreciate the opportunity to speak with you further to make things right. Please feel free to contact me directly at edarbyson@toyota-town.com.

January 12, 2026

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Employee Rating

Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments More

by hmitchell407407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Berry

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Feb 12, 2026

ToyotaTown responded

So great to hear, thank you!

December 02, 2025

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Employee Rating

Always happy to service my cars here even if it’s not a Toyota Thank you for being professional More

by Daniel.Makhoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Jason DeFelice, Todd Servant, Chelsea Wakefield, Tara Shepherd, Miguel Teves, Adrian Vanderwel, Enna Pinacho, LaToya Berry

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June 03, 2025

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Employee Rating

They are kind, honest, friendly, and professional. Especially the salesperson, Sylvia Donovan. Thank you very much. More

by Daniel Navarro
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan, Michael Donovan

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April 16, 2025

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Employee Rating

I had a pretty smooth service, I was offered all the details and nothing was hidden and no extra charge. More

by siddharth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 09, 2025

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Always great service and friendly staff, caring management and awesome shuttle drivers, always happy with work done on my car. More

by bon.guy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 29, 2025

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Employee Rating

I started here a few years ago with my 2008 Prius and have found the service to be excellent. MJ Rizkalla has been more than fair and accessible to discuss car issues and has been an excellent advisor More

by TT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 20, 2024

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Employee Rating

Helpful, professional and friendly service has been provided by this dealership during this and previous years. I have every confidence in this dealership. More

by ManLaw
Recommend Dealer
Yes

Other Employees Tagged: In addition to MJ, my cars have been serviced by other female employees. (Sorry I forgot their names). They all deserved excellent 5-star ratings for their service.

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December 04, 2024

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Employee Rating

They were so professional in their job. Thank you all of you Daniel, Rita & MJ More

by fadi.dalal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rita Dalal, Daniel Makhoul

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