Dealership Experience
2 yrs, 6 mos
Industry Experience
9 yrs
Languages Spoken
English
106 Reviews
Write a Review106 Reviews of LaToya Berry
November 19, 2024
I recently had an oil change at ToyotaTown and had a great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, making the entire process smooth and efficient. She explained everything clearly, from the oil change, to the new wipers I requested and the estimated time for completion, and kept me updated throughout. The oil change was done promptly, and my car was running smoothly afterward. I really appreciated how friendly and knowledgeable LaToya is. Highly recommend ToyotaTown for their excellent service and top-notch customer care! More
November 11, 2024
Efficient and courteous dealership. They have maintained my Toyota expertly since it was purchased there. LaToya has been my service advisor and she has dealt with any issues expertly They have maintained my Toyota expertly since it was purchased there. LaToya has been my service advisor and she has dealt with any issues expertly. I trust advice. More
October 31, 2024
I have been matched with LaToya for two services now, and I think LaToya is a great addition to ToyotaTown. LaToya is friendly, knowledgeable, and communicative. Latoya does not try to upsell; she explains a I think LaToya is a great addition to ToyotaTown. LaToya is friendly, knowledgeable, and communicative. Latoya does not try to upsell; she explains and shows the reasons for the suggestions she gives. LaToya is also a good listener. I hope to work with LaToya again in the future! More
October 28, 2024
Very responsive called me along the way to let me know what was needed told her I need car around 2 pm 7:30 am drop off was ready at 10:30 great service what was needed told her I need car around 2 pm 7:30 am drop off was ready at 10:30 great service More
Other Employees Tagged: Geordie Hock
October 21, 2024
We were very impressed with the process of leasing the 2024 RAV4 Hybrid. Toyota is a very welcoming dealership. We were also impressed with Know Your Car event. Our sales advisor was professional and 2024 RAV4 Hybrid. Toyota is a very welcoming dealership. We were also impressed with Know Your Car event. Our sales advisor was professional and pleasant as he went over the features of our vehicle. More
Other Employees Tagged: Rita Dalal, Valentine Morah
September 24, 2024
LaToya was fantastic. She kept me informed about my vehicle and explained any issues that I may have had. She is very friendly and knowledgeable. The service department wa She kept me informed about my vehicle and explained any issues that I may have had. She is very friendly and knowledgeable. The service department was also very good. And lastly, the "shuttle guys" were great as well. More
September 22, 2024
When I arrived at Toyota town for my scheduled car servicing, I was handed over to Latoya and she was grear! She answered all my questions and also coordinated for me to get my car detailed In the sam servicing, I was handed over to Latoya and she was grear! She answered all my questions and also coordinated for me to get my car detailed In the same appointment. The process was extremely smooth and efficient and I would definitely request to have her manage my future car servicing appontments! More