Ken Yates | Page 3

Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More

Report | Print

Ken Yates and Hillary Bevan provided exemplary service arranging for my order of a new Highlander Grand Hybrid, arranging for my order of a new Highlander Grand Hybrid, More

Report | Print

Had a couple questions about seat heaters that don't reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would res reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would resort to low quality products as they seem to have done in the rav4 hybrid. I'm glad we leased so we can try another manufacturer when the lease is done. More

Report | Print

I was satisfied and impressed by the services I got from this place. Thank you . this place. Thank you . More

Report | Print

Ken was great to work with. Made the process super easy. Would highly recommend going and giving him a shoot if you need a new car. Made the process super easy. Would highly recommend going and giving him a shoot if you need a new car. More

Report | Print

Ken and Rita were extremely helpful with the purchase of my new vehicle. They made sure I had a loaner while waiting for my car and kept me updated during the process. my new vehicle. They made sure I had a loaner while waiting for my car and kept me updated during the process. More

Report | Print

Ken was very helpful on my visit! . Will definitely be coming back to finalize my car purchase. Thank you Ken! . Will definitely be coming back to finalize my car purchase. Thank you Ken! More

Report | Print

Great service great people work here. Love my Toyota. I’m on my third one Love my Toyota. I’m on my third one More

Report | Print

I had a great experience with Ken Yates while purchasing my Rav4 Hybrid. Ken was very helpful, and my new car even came in sooner than expected. The only complaint I could possibly make has nothing to my Rav4 Hybrid. Ken was very helpful, and my new car even came in sooner than expected. The only complaint I could possibly make has nothing to do with the dealership, and that's the fact you can't really negotiate on price in this market. More

Report | Print

Friendly, competent, and focused on customer service. I've shopped elsewhere, but keep coming back! I've shopped elsewhere, but keep coming back! More

Report | Print