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Ken Yates
198 Reviews
born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
40 yrs, 5 mos
Industry Experience
40 yrs, 5 mos
Specialties & Trainings
making the choices that are best for the customer
198 Reviews
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198 Reviews of Ken Yates
March 31, 2015
Stu Shaw - Great people and dealership. I am on my fourth Toyota from this dealership and have dealt with Ken Yates for the last three. Ken is easy to deal with and knows his product. As f I am on my fourth Toyota from this dealership and have dealt with Ken Yates for the last three. Ken is easy to deal with and knows his product. As for service, Todd Servant, Ed Dodich, Joe Moniz and John Rossini are great to deal with and very helpful. Everyone I have contacted at Toyotatown has been extremely helpful and friendly. I would highly recommend this dealer to anyone. More
by Stu S.
Other Employees Tagged: John Rossini, Jason DeFelice, Todd Servant , Joe Moniz, Ed Dodich
March 26, 2015
Customer Service & Salesmanship In my view Ken is a very good salesperson and in all my dealings with him I have found that he is knowledgeable, friendly and service oriented. In my view Ken is a very good salesperson and in all my dealings with him I have found that he is knowledgeable, friendly and service oriented. More
by sriira27
February 23, 2015
Ten years of exemplary service First introduced by a friend to Ken Yates back in 2001 when I bought a new Toyota Corolla. After moving to Toronto I continued to deal with ToyotaTown First introduced by a friend to Ken Yates back in 2001 when I bought a new Toyota Corolla. After moving to Toronto I continued to deal with ToyotaTown (excuse to visit friends...). In 2005 I traded the Corolla for a new Echo hatchback (a fantastic commuter car) and then in 2008 Ken guided me into a new Yaris which served me well for another 3 years. One of my London friends still has the Echo and is a regular customer at ToyotaTown. I knew I could rely on Ken for an honest response to any queries I had. I have since moved on, but still occasionally keep in touch. I would strongly recommend contacting Ken Yates at ToyotaTown if you are in the market for a new Toyota or Scion. More
by ruthb
February 13, 2015
Ken Yates - Exceptional Service I have dealt with Ken for over 5 yrs for both new and used vehicles. I shop around and then just call Ken - he offers the best price and exceptional I have dealt with Ken for over 5 yrs for both new and used vehicles. I shop around and then just call Ken - he offers the best price and exceptional sales and after sales service and advice. Ken took his time to get to know me and ensures I got the vehicles I needed within budget. I have strongly recommended Ken to others and will be back for my next purchase. Nelson Wood More
by Nelson
February 13, 2015
Awesome Groupd Ken Yates was our rep at Toyota Town in London ON. His openness about what vehicle he could get us within our budget was greatly appreciated. He took Ken Yates was our rep at Toyota Town in London ON. His openness about what vehicle he could get us within our budget was greatly appreciated. He took his time and really paid close attention to every detail of the deal. We would definitely buy from Ken again in the future and strongly recommend him. More
by JasonKloss
February 11, 2015
ToyotaTown, London, Ontario We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In part We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In particular, we have dealt with Jason DeFelice in the Service Dept., who has always been helpful, informative, and friendly. We have also dealt with Ken Yates in Sales. Ken does not use pressure sales tactics and is honest and knowledgeable. Al Farmer in the Parts Dept. has also been very helpful. More
by Klaus Korb
Other Employees Tagged: Jason DeFelice , Al Farmer, Ken Yates
February 10, 2015
GREAT CARS GREAT SERVICE WE have been Toyota people since the early 1990'S and we have always had Ken Yates as our sales representative. He is friendly, polite, hard -working, WE have been Toyota people since the early 1990'S and we have always had Ken Yates as our sales representative. He is friendly, polite, hard -working, informative, and pays strict attention to our budget requirements. He has sold us Tercels, Carollas, Echos, and a Yaris.This time we finally got our Rav 4 and we are delighted with it. With these snowy days we find it handles so well. It is good to know that should we have any concerns Ken or the service department is just a phone call away and we know our questions will be answered promptly. Our children are also Toyota drivers. They know the worth of a dependable vehicle. We have recommended Ken and Toyota Town to our friends and they too have purchased from Ken and thanked us for leading them in their search for a great car. THANKS KEN FOR YOUR YEARS OF SERVICE TO THE EARL FAMILY!!!!!!!!!!! More
by Rosemary Earl
Other Employees Tagged: Robert Dako, Jen Kolyn
February 10, 2015
Love my Toyota! It was a great experience buying my first vehicle from Ken Yates at Toyotatown. He went the extra mile in helping me with narrowing down my selection, It was a great experience buying my first vehicle from Ken Yates at Toyotatown. He went the extra mile in helping me with narrowing down my selection, the whole buying process and the extra licencing information I needed as I would be moving to Nova Scotia with the vehicle. The whole process was smooth and I had my vehicle within a few days.I would highly recommend Ken Yates to anyone. More
by Jamie17
