John Rossini

Jason was able to provide a service appointment under short notice and arrange a shuttle as well. Much appreciated! Shuttle driver (Rick or Rich) was courteous and friendly. John and Shawn said hell short notice and arrange a shuttle as well. Much appreciated! Shuttle driver (Rick or Rich) was courteous and friendly. John and Shawn said hello which makes you feel like a valued customer and not just a number. All around a pleasant experience as usual! Nice job! More

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Todd did a wonderful job help me with my service appointment. Full service. Thank you Todd appointment. Full service. Thank you Todd More

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LaToya is amazing. 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything and never misses a beat. She always remembers the 10% discount which is greatly appreciated!!! I've been with Toyota-Town for over 20 years and have had some bad experiences with two service advisors in particular. Fortunately only the two in 20 years but I must say, I would follow LaToya to any dealership should she choose to move on. Keep doing what you're doing LaToya! And THANK YOU SO VERY MUCH!!! PS: Let me know if you do ever decide to move on! 😊 More

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Jason is extremely rude and condescending. ☹☹☹ He ignores your calls and emails and when you are there for service he is always in such a hurry that you can't trust what he does. He makes ☹☹☹ He ignores your calls and emails and when you are there for service he is always in such a hurry that you can't trust what he does. He makes you feel like your concerns are ridiculous and dismisses you and the concern. He was my service advisor (thankfully only) twice and I tried to talk to him about a problem that he kept on ignoring regardless of how many times I brought it up. I ended up requesting another advisor who found the problem that Jason so blatantly ignored. Perhaps he doesn't like dealing with females when it comes to vehicles, I don't know. I'm just happy he's no longer my advisor. Toyota and the service department/technicians, however, are great! More

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It was my first service and it has been a great experience! The staff are friendly and accommodating. experience! The staff are friendly and accommodating. More

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I've had the pleasure of dealing with Todd on my Rav4 for over a year. He is always friendly, knowledgeable and puts the customer first. Todd is my choice for service advisor whenever I'm at Toyoyatown. I ha over a year. He is always friendly, knowledgeable and puts the customer first. Todd is my choice for service advisor whenever I'm at Toyoyatown. I have owned a Rav4 for 3 years, and always have a positive experience at Toyotatown. Great management team, and excellent support staff. They have my business for life. More

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The service at Toyotatown is always professional, and meets my high expectations, the work performed always meets my expectations. meets my high expectations, the work performed always meets my expectations. More

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I have dealt with ToyotaTown for many years and will continue to do so. The staff and service is remarkable. They make you feel so special always. Never any surprises, always upfront and honest. continue to do so. The staff and service is remarkable. They make you feel so special always. Never any surprises, always upfront and honest. More

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Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More

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This is the 5th Toyota my wife and I have leased or purchased through ToyotatTown. They have been great to deal with each and everytime. I would like to thank Sylivia and Michael on their assist in the purchased through ToyotatTown. They have been great to deal with each and everytime. I would like to thank Sylivia and Michael on their assist in the leasing and purchasing of our last 4 vehicles. I would recommend them if you need assistance with finding the right Toyota for you. More

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