Dealership Experience
2 yrs, 7 mos
Industry Experience
2 yrs, 7 mos
140 Reviews
Write a Review140 Reviews of Jillian Cook
November 13, 2024
It was a pleasure to work with Jillian. From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and exp From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and explained everything I needed to know prior to driving off the lot. There was no high pressure sales strategies. Excellent follow up to my emails and phone messages. When the sale was complete, the finishing touch was red roses with a beautiful handwritten note and a warm hug. More
Other Employees Tagged: Romeo Nissan, Peter Engelmanas , Mara, at the Concierge desk, Chris Ouellette and Brendan Gillespie (Delivery Specialist)
November 03, 2024
Worked with Jillian and Chris Ouellette. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. More
October 30, 2024
Jillian is great to work with, professional and communicative. Dale is a super service advisor. communicative. Dale is a super service advisor. More
Other Employees Tagged: Jack Ji, Dale Craig
October 26, 2024
Very knowledgeable, welcoming and professional and they truly care about what they are selling and have the customer best interests. truly care about what they are selling and have the customer best interests. More
Other Employees Tagged: Chris Pinelli, Shanna McQuarrie , Corey Cohen
October 22, 2024
I just bought my 2024 Lexus RX350H from Lexus of London and do not regret picking them up despite the fact that I live 220 km away. The best part was the communication experience with Jillian, who was know and do not regret picking them up despite the fact that I live 220 km away. The best part was the communication experience with Jillian, who was knowledgeable, very professional and always available to answer my questions. And the best part, great price! The process was smooth and delivery of vehicle excellent. I will definitely recommend them! More
October 03, 2024
Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More
Other Employees Tagged: Romeo Nissan, Stephanie Shearsby, Rhonda Thompson, Dale Craig
September 30, 2024
Jillian was a pleasure to deal with for my new purchase. An excellent listener, knowledgeable about her product and a great deal at the end of my experience. A true professional in every respect. Would defi An excellent listener, knowledgeable about her product and a great deal at the end of my experience. A true professional in every respect. Would definitely recommend Jillian for friends and those looking for a great vehicle. More
September 30, 2024
Jillian was excellent to deal with, easy to talk to and very pleasant and professional. We changed our mind at the last minute for an upgraded RX350h and she quickly found us exactly what we wanted and it very pleasant and professional. We changed our mind at the last minute for an upgraded RX350h and she quickly found us exactly what we wanted and it was delivered within the same week as promised. More