Jillian Cook

Highly recommend Lexus of London. I have experienced exceptional service before, during and after the sale! I have experienced exceptional service before, during and after the sale! More

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Extremely friendly and knowledgeable in all departments and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of tim and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of time with us. She was so sweet. We loved that she was not pushy and we never felt pressure to buy on the spot. My husband and I respond to her kind of salesmanship. Five star***** More

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I appreciated that the response to my initial inquiry was same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jilli same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jillian was respectful, knowledgeable, and professional. She always followed up to make sure all my questions were answered promptly. As a result, I purchased my third Lexus and my first from London Lexus. More

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We had a great experience with Jillian. She was incredibly patient, knowledgeable and never pressured us to buy a vehicle. She was incredibly patient, knowledgeable and never pressured us to buy a vehicle. More

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Jillian is a rockstar, if you’re looking for a Lexus - she’s the right person!!! she’s the right person!!! More

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We were fortunate to work with Jillian Cook in finding and purchasing our vehicle. Jillian is very knowledgeable about the Lexus lineup which was very helpful. Most importantly she always had our best int and purchasing our vehicle. Jillian is very knowledgeable about the Lexus lineup which was very helpful. Most importantly she always had our best interests at the forefront which made the vehicle purchasing journey very enjoyable. Highly recommended! More

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Excellent customer service and exceptional service from Jillian Cook. She went above and beyond to walk me through getting the exact car I needed. Jillian Cook. She went above and beyond to walk me through getting the exact car I needed. More

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Over the years, everyone we see seem happy to work here, and the customer service for parts and repairs has been top notch. Our car looks like new condition when the work has been completed. So much so, we and the customer service for parts and repairs has been top notch. Our car looks like new condition when the work has been completed. So much so, we just bought another Lexus vehicle, with Jillian Cook helping us and guiding us through the process. She was very friendly and reassuring, with no high pressure feelings felt. More

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I love these guys! The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE ADVISOR)!!! More

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Jillian was fantastic to work with. Knowledgeable, friendly, attentive and honest. Everything you would want when purchasing a new vehicle. She made the purchase seamless even though Knowledgeable, friendly, attentive and honest. Everything you would want when purchasing a new vehicle. She made the purchase seamless even though I was out of country traveling. I could not recommend a better sales rep or better dealership to work with. More

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