Jillian Cook
Jillian Cook at Lexus of London

Jillian Cook

Product Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
175 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

5.0

175 Reviews

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175 Reviews of Jillian Cook

June 01, 2025

Dealership Rating
Employee Rating

Jillian was kind and down to earth. She did not pressure me. She answered all my questions and was knowledgeable about the product. More

by juliannemacgregor15
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Thomas Geeves

May 31, 2025

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Employee Rating

They are not doing a good job before they turn over to the costumers . The wheel alignment they didn’t check.. More

by Ken
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
May 31, 2025

Lexus of London responded

Hi Ken, we appreciate your feedback and are sorry to hear that you are not satisfied with your experience. Ensuring quality service is our top priority, and I would appreciate the opportunity to discuss this with you personally. You can reach me at 519-680-1900 x 7103 Thank you. Chris Pinelli GM

May 29, 2025

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I recently purchased an Lexus NX350h from Lexus London. Jillian Cook who handled the transaction was excellent. She was very friendly and provided excellent customer service . Initially I was looking at s More

by Cadillac
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Recommend Dealer
Yes

May 29, 2025

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Gillian was above amazing! She really knows her stuff! The entire experience at Lexus of London was wonderful! More

by lizaobrien
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Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli, Thomas Geeves

May 29, 2025

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Beautiful cars, knowledgeable team and great service from Jillian. We are so excited about our new Lexus NX and it’s valuable features. More

by christina@london2025
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

May 27, 2025

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Jillian was incredibly knowledgeable about her product, very professional and thorough. It was a pleasure working with her. More

by wheatleychris21
Recommend Dealer
Yes

April 30, 2025

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Jillian is extremely friendly and knowledgeable. We did not have an appointment, but Jillian was able to assist us right away. She was very knowledgable and not pushy. She was very patient and spent More

by DH
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
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This is our second vehicle through Jillian. From the moment I rang the phone looking for my car till this minute,I know she is there to support us with any enquiries.Got the best deal thru her b More

by Lijiya Anoop
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Recommend Dealer
Yes

April 28, 2025

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It was very comfortable meeting Jillian and she seemed to have the natural ability to understand our questions and to answer them as though she was helping a family member. Jillian was very professional an More

by macte
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Vegso

April 23, 2025

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Employee Rating

We can’t say enough about the people at Lexus of London. Jillian Cook in Sales was so easy to deal with. She earned our trust through honest, down to earth discussion, that made us feel very comfortable. More

by Susan G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ouellette, Brenden Gillespie

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