Jillian Cook

Jillian was wonderful to work with. She answered all my questions in a timely manner. She is such a lovely person. Every time I came into see her I was always greeted with a big smile. She answered all my questions in a timely manner. She is such a lovely person. Every time I came into see her I was always greeted with a big smile. I enjoyed my time with Jillian. More

Report | Print

Excellent sales representative. Knows her product . Followed up on a regular basis. Extremely helpful and courteous in my search for a certified new vehicle. I would certainly recom Knows her product . Followed up on a regular basis. Extremely helpful and courteous in my search for a certified new vehicle. I would certainly recommend Jillian Cook to friends and family. More

Report | Print

My overall experience was amazing! Jillian was great to work with. I feel like I made a new friend. I have dealt with Lexus of London for many years and have never been disappointed! Jillian was great to work with. I feel like I made a new friend. I have dealt with Lexus of London for many years and have never been disappointed! More

Report | Print

We are long time and loyal Lexus owners. For this purchase, we were helped to make the transition from Stephanie Shearsby to Jillian as our sales associate. Trust that we are getting the b For this purchase, we were helped to make the transition from Stephanie Shearsby to Jillian as our sales associate. Trust that we are getting the best deal is very important to us so the sales relationship is critical. We appreciated the balance of contact and access as needed to answer our questions. We were impressed with Jillian's knowledge but also her willingness to seek out further clarification as needed. Also, we were well treated by Chris Ouelette in finalizing the deal. We always feel like 'family' in this Lexus dealership from sales to service. More

Report | Print

I found Jillian to be an excellent professional who listened well to my needs and responded appropriately. her being recommended by an existing Lexus London owner was well deserved. listened well to my needs and responded appropriately. her being recommended by an existing Lexus London owner was well deserved. More

Report | Print

This was the First time we purchased from Lexus of London Jillian is the sales dept was great to work with,everybody else was great too Thanks Mark London Jillian is the sales dept was great to work with,everybody else was great too Thanks Mark More

Report | Print

Jillian was a pleasure to deal with. I found her competent and knowledgeable in all aspects of the process. She clearly explained various options that helped us determine which vehicle I found her competent and knowledgeable in all aspects of the process. She clearly explained various options that helped us determine which vehicle that we considered was best for us. Overall, it was an enjoyable and stress free experience and we are very pleased with our choice of our new RX350. More

Report | Print

Jillian was very approachable, knowledgeable and kind. She listened to my desires and provided vehicle models to test drive. She responded beyond expectations to emails. A very pleasant experience deali She listened to my desires and provided vehicle models to test drive. She responded beyond expectations to emails. A very pleasant experience dealing with Jullian. I would have definitely purchased a vehicle with her if the model we were looking for was available More

Report | Print

I had the most pleasant experience with Jillian, reliable, friendly and an expert. Thanks Jillian reliable, friendly and an expert. Thanks Jillian More

Report | Print

It was a pleasure to work with Jillian. From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and exp From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and explained everything I needed to know prior to driving off the lot. There was no high pressure sales strategies. Excellent follow up to my emails and phone messages. When the sale was complete, the finishing touch was red roses with a beautiful handwritten note and a warm hug. More

Report | Print