Jillian Cook

Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More

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Courteous, knowledgeable, efficient, all departments satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional More

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I had an outstanding experience with Ms Cook. From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, and made the entire process smooth and stress-free. More

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Such a pleasure to work with a knowledgeable, personable professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information giv professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information given without prompting. Meeting and talking with Chris Ouellette this morning was very informative. I have always found Lexus of London Service Dept to be excellent. I enjoyed their IT guru, Akeem Pearce, his foray into the IT improvements of my vehicle with me was a delight. I learned at lot! More

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I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More

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Had a great experience with Jillian Cook at the dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th lexus vehicle and the service continues to impress. Keep up the good work Jillian! More

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Just had a wonderful experience at Lexus of London thanks to Jillian, first and foremost, Bo, the financial manager and Brandon the delivery specialist. Well done team😊😊😊 to Jillian, first and foremost, Bo, the financial manager and Brandon the delivery specialist. Well done team😊😊😊 More

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Our experience at this dealership was amazing. Jillian Cook in the sales department was super friendly, helpful and knowledgeable helping us through the process of choosing which vehicle suited ou Jillian Cook in the sales department was super friendly, helpful and knowledgeable helping us through the process of choosing which vehicle suited our needs best. Chris in finance was also super helpful and friendly. The day we picked up our vehicle could not have gone smoother. Brenden Gillespie, our delivery specialist was incredible, he walked us through every aspect of our new vehicle and we were in awe of his knowledge. The vehicle was spotless and beautifully presented to us including a kind note left from Jillian. Purchasing a vehicle from Lexus of London was a great experience from start to finish. An excellent dealership. More

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We recently purchased our new car and we had a wonderful experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and d experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and dedication. We are happy with our new car and grateful for the outstanding service we received. Highly recommended! More

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Excellent experience with Jillian Cook product adviser from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. More

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