Jillian Cook

Jillian was kind and down to earth. She did not pressure me. She answered all my questions and was knowledgeable about the product. She did not pressure me. She answered all my questions and was knowledgeable about the product. More

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They are not doing a good job before they turn over to the costumers . The wheel alignment they didn’t check.. the costumers . The wheel alignment they didn’t check.. More

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I recently purchased an Lexus NX350h from Lexus London. Jillian Cook who handled the transaction was excellent. She was very friendly and provided excellent customer service . Initially I was looking at s Jillian Cook who handled the transaction was excellent. She was very friendly and provided excellent customer service . Initially I was looking at several used vehicles and Jillian handled each inquiry professionally. I finally decided on a new Lexus and I’m very happy with my decision. More

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Gillian was above amazing! She really knows her stuff! The entire experience at Lexus of London was wonderful! She really knows her stuff! The entire experience at Lexus of London was wonderful! More

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Beautiful cars, knowledgeable team and great service from Jillian. We are so excited about our new Lexus NX and it’s valuable features. Jillian. We are so excited about our new Lexus NX and it’s valuable features. More

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Jillian was incredibly knowledgeable about her product, very professional and thorough. It was a pleasure working with her. very professional and thorough. It was a pleasure working with her. More

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Jillian is extremely friendly and knowledgeable. We did not have an appointment, but Jillian was able to assist us right away. She was very knowledgable and not pushy. She was very patient and spent We did not have an appointment, but Jillian was able to assist us right away. She was very knowledgable and not pushy. She was very patient and spent lots of time with us and we can tell she genuinely cares about her clients experience Top-notch service. More

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This is our second vehicle through Jillian. From the moment I rang the phone looking for my car till this minute,I know she is there to support us with any enquiries.Got the best deal thru her b From the moment I rang the phone looking for my car till this minute,I know she is there to support us with any enquiries.Got the best deal thru her both times.She is very thorough about her work.The best quality I can think of we never felt pressured to do the purchase, she gave us the options available and was patiently waiting for our final answer with no interference from her side.. More

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It was very comfortable meeting Jillian and she seemed to have the natural ability to understand our questions and to answer them as though she was helping a family member. Jillian was very professional an have the natural ability to understand our questions and to answer them as though she was helping a family member. Jillian was very professional and conveyed the feeling that she was genuinely working for our best deal. More

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We can’t say enough about the people at Lexus of London. Jillian Cook in Sales was so easy to deal with. She earned our trust through honest, down to earth discussion, that made us feel very comfortable. Jillian Cook in Sales was so easy to deal with. She earned our trust through honest, down to earth discussion, that made us feel very comfortable. Although we had entertained other vehicle brands, we were drawn to Lexus because of her approach. Dealing with Chris Ouellette was also easy. He reviewed the different purchase options with us. He was personable and we felt confident throughout the transaction. Brenden Gillespie provided a full introduction and review of the technology in the NX350h on 2 occasions. He was patient and welcomed all questions. More

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