Jason DeFelice | Page 32

Excellent service I found staff to be very knowledgeable regarding process during this Covid epidemic. Arrived and went very safely to service department. Car looked I found staff to be very knowledgeable regarding process during this Covid epidemic. Arrived and went very safely to service department. Car looked fantastic when we returned, Happy customers. More

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The reception was good and everything was done on time. Please let me know in advance in the future if you are doing any other service which are not part of the service the car came for. Thank you keep it Please let me know in advance in the future if you are doing any other service which are not part of the service the car came for. Thank you keep it up. More

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Jason was helpful and he imformed me about things that I should get done to motor vehicle. With his guidance I got some of things done. should get done to motor vehicle. With his guidance I got some of things done. More

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Very satisfied with the service. All my concerns were solved! In addition, I booked another appointment to get my new Tacoma Safety inspection for the next Saturday. solved! In addition, I booked another appointment to get my new Tacoma Safety inspection for the next Saturday. More

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Jason has been my preferred service advisor over the 15 years that I have owned two cars bought and serviced at Toyotatown. He communicates clearly, shows attention to detail, is fair and has a good sense years that I have owned two cars bought and serviced at Toyotatown. He communicates clearly, shows attention to detail, is fair and has a good sense of humour when unforeseen challenges arise. Most importantly, I trust him. More

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Gear shift sticking Dealing with service department--fine. Attended to gearshift problem promptly. Dealing with switchboard is frustrating--always has been, don't Dealing with service department--fine. Attended to gearshift problem promptly. Dealing with switchboard is frustrating--always has been, don't try to use covid-19 as an excuse. You get a plagued run-around when you call that place unless you can actually get Jason on his own line. Shuttle reductions, long before covid-19, make dealing with service department inconvenient. Jason deFelice's good work is the reason I still go to ToyotaTown instead of Competition Toyota. The only thing more annoying than ToyotaTown's switch board is being expected to prolong the repair episode by answering some review. Most consumers know how to vote with their feet. ToyotaTown's prices aren't economical enough to earn the imposition on the customer's time. When a service appointment is done, it should be DONE, not have a hangover. More

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Jason has always provided straightforward and proactive advice on the upkeep and maintenance of my vehicle and he is always a pleasure to deal with. advice on the upkeep and maintenance of my vehicle and he is always a pleasure to deal with. More

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Jason was great. He understood and respected the issues I had at north london toyota and did his best to rectify them here at toyota town. Again, I wish I had just come to Toyota town from the beginning. Ser had at north london toyota and did his best to rectify them here at toyota town. Again, I wish I had just come to Toyota town from the beginning. Service was fairly timely. obviously they had their own challenges with covid and social distancing but staff were professional. I just wish someone had actually explained what was done to my vehicle. The lady who gave me my receipt just said "you don't ow us anything, it is covered by warranty." But I'm still unsure if anything was fixed or just inspected. Otherwise great, will be returning. More

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Rob was very profressional and knowledgeable when I brought my RAV4 in for service. He gave me a contact name and number to have my remote start re-programmed. This was very much appreciated! brought my RAV4 in for service. He gave me a contact name and number to have my remote start re-programmed. This was very much appreciated! More

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Friendly, efficient staff. A a a a a a a a a a a a a a Friendly, efficient staff. A a a a a a a a a a a a a a a a a a a a a a Friendly, efficient staff. A a a a a a a a a a a a a a a a a a a a a a More

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