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Jason DeFelice
435 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 8 mos
Industry Experience
28 yrs, 5 mos
Languages Spoken
English
Maltese
435 Reviews
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435 Reviews of Jason DeFelice
February 20, 2015
Service Once again, Jason and Rob, I would like to thank you for the excellent care that you have always provided me in keeping my Camry and Sienna in top not Once again, Jason and Rob, I would like to thank you for the excellent care that you have always provided me in keeping my Camry and Sienna in top notch running order. I have been a customer of ToyotaTown for 25 years now and it has always been a very positive experience for me and a safe one for my family. I have purchased all of my cars in that span of time from Sylvia Donovan. Her knowledge and honesty is above reproach. I will continue to speak highly of ToyotaTown to my family and friends. Over the past 25 years I have appreciated the excellent service that I have received. Presently, my Camry is 14 years old and still in excellent condition due to the service I have received from ToyotaTown. My next vehicle will definitely be a Toyota. More
by Camry
Other Employees Tagged: John Rossini, Sylvia Donovan, Todd Servant , Shelby Chisholm, Jodi Connell, Robert Dako, Patricia Smith
February 11, 2015
ToyotaTown, London, Ontario We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In part We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In particular, we have dealt with Jason DeFelice in the Service Dept., who has always been helpful, informative, and friendly. We have also dealt with Ken Yates in Sales. Ken does not use pressure sales tactics and is honest and knowledgeable. Al Farmer in the Parts Dept. has also been very helpful. More
by Klaus Korb
Other Employees Tagged: Ken Yates , Al Farmer, Ken Yates
February 09, 2015
Rav 4 (2) Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up wa Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up was promptly dealt with. Even now there is a continued after sales "touch base" policy that makes you feel like "a friend of the family", not just a customer. Have bought two vehicles from Nick and will continue to do so and I have recommended him to numerous friends in the market fo a vehicle. Nick is very knowledgable, and efficient More
by Fred
Other Employees Tagged: Gwen Jones , Robert Dako, Firis Sharif, Nick Sinko
January 03, 2015
Nicole was friendly & professional Nicole Levasseur was a joy to work with. Straight, honest and friendly. I appreciate Nicole for her professionalism and great customer service. I woul Nicole Levasseur was a joy to work with. Straight, honest and friendly. I appreciate Nicole for her professionalism and great customer service. I would not hesitate to recommend Nicole if you are interested in purchasing a Toyota! More
by Meni
Other Employees Tagged: Nicole Levasseur
July 03, 2014
Amazing service!!! With a smile!! I would recommend this dealership over any other as the customer service I received was by far the best I have ever encountered. Jason talked to me i I would recommend this dealership over any other as the customer service I received was by far the best I have ever encountered. Jason talked to me in a professional and friendly manner which made me feel comfortable leaving my car there. After having issues elsewhere Jason made sure to take care of my problem. I would go back anytime! More
by Yellojo
