Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 24

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
435 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 8 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

Maltese Maltese

4.8

435 Reviews

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435 Reviews of Jason DeFelice

July 31, 2021

Dealership Rating
Employee Rating

Excellent service and the best service advisor Jason D. working there. Never have a problem whenever Jason has been assigned my vehicle. Trust and professionalism all the way, Jason is dah man! I would al More

by Robert A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini , John Rossini, Shawn Longworth

July 30, 2021

Dealership Rating
Employee Rating

I have been going to Jason for over 20 years and have followed him everywhere he’s gone. Not only does he know his stuff but he always greets me with a smile. He’s very knowledgable and friendly and I ha More

by Conidi1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 17, 2021

Dealership Rating
Employee Rating

This is the second time I consulted and got services with Jason. He is very kind and professional, after my car got full inspection, and Jason also gave me advice and show me how to handle BSM function in dr More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2021

Dealership Rating
Employee Rating

Jason and the Toyota Town team did a great job of completing repairs on my granddaughter's car. I wanted a full inspection and wanted to be sure that her car was safe to drive on the highway. I'm ver More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2021

Dealership Rating
Employee Rating

Jason and Joe did a fantastic job getting my 1998 Rav4 running "like new". Should reach 500,000 km in a year or so, and counting!! More

by Enzo Barberi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Moniz

May 11, 2021

Dealership Rating
Employee Rating

Robert Daco provided me the best service for my RAV4 that make me return to Toyotatown whenever I need it;HONESTY is the key tool to bring customers back. More

by menglysar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby Chisholm, Robert Dako

April 25, 2021

Dealership Rating
Employee Rating

I had excellent service. Rob is a very good service advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Chelsea Wakefield, Ashley Wilson , Robert Dako, Amanda Krug, Kevin Swan

April 05, 2021

Dealership Rating
Employee Rating

ToyotaTown is always on time, the service reps are friendly, and the quality of the work is good. I was a long-time Lexus customer, and used to their world-class service. I have to say ToyotaTown is u More

by Alf G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

Awesome place to go to when I need service and they are always smiling. Jason and his crew are excellent at what they do. I have and will continue to recommend ToyotaTown to all my friends and family. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 23, 2021

Dealership Rating
Employee Rating

This dealership service department is the best in London. I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledg More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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