Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 22

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
427 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 3 mos

Industry Experience

28 yrs

Languages Spoken

English English

Maltese Maltese

4.8

427 Reviews

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427 Reviews of Jason DeFelice

January 19, 2022

Dealership Rating
Employee Rating

I was welcomed by Firis .He answered all my questions Very professionally.Dedicated staff. Jason thanks for doing great job. More

by Sarwat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Firis Sharif

November 15, 2021

Dealership Rating
Employee Rating

All the staff are always very friendly when you go to Toyota town. Great experience More

by Kristina.brookfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2021

Dealership Rating
Employee Rating

Caring, helpful, +++accommodating with a problem situation - They explain assessments and things needed or done, both clearly and respectfully. Over many years I've found nothing but the same excel More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Steuer

November 09, 2021

Dealership Rating
Employee Rating

Firis provided great service, always nice to deal with and very professional. I trust Firis to always take care of me and my family Thanks Firis More

by Jeff Bullas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2021

Dealership Rating
Employee Rating

Trustworthy. Finished work when promised. A bit pricey, but worth the piece of mind. Will be back! More

by Jfv22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Campbell

November 02, 2021

Dealership Rating
Employee Rating

Great car worst service ever, will try to fix thing thaT Great car worst service ever, will try to fix thing tha T dont need to be done like brake service after 3000 km More

by Bigcuch
Recommend Dealer
No

Other Employees Tagged: Kevin Liggs, Dennis Dabous , Savannah Campbell, Bradley Caron, Sophia Chervonyi, Nathalie El Asmar, Amanda Krug

Nov 15, 2021

ToyotaTown responded

Hi there, We apologize but we do not have any information under your name in our database. As mentioned earlier can you please contact me directly at jrossini@toyota-town.com so we can take a look into this matter Thank you John Rossini Service Director

September 22, 2021

Dealership Rating
Employee Rating

MJ is a very good person, he understand what to do, knowledgeable and helpful and the service is great. Vehicle service time is fast with good quality. Since 2010, till now, my favorite vehicle and ser More

by Mohamed El Hadary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Shawn Longworth, Baz Afara, Erin Power, Chelsea Wakefield, MJ Rizkalla , Nathalie El Asmar, Joe Moniz, Firis Sharif, Ed Dodich

August 27, 2021

Dealership Rating
Employee Rating

Jason is very knowledgable in his position. He will accommodate you the best he can. I’d like to say dealing with Jason for years has been great. More

by Slimbo1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield , Joe Moniz, Firis Sharif

August 27, 2021

Dealership Rating
Employee Rating

This is the second car that Gwen has helped me with. Excellent customer service, and very knowledgable about the product. Would recommend her to anyone. More

by Slimbo1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 13, 2021

Dealership Rating
Employee Rating

Was seeking a major service on my 160k-km '06 Prius went smooth, felt I could trust the advice and work of the team, and wasn't pressured, and now I trust my car's good to go for many more kilometres! More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Liggs

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