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Darcy Burrell

Overview Reviews (162) Inventory (163)

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Darcy Burrell

General Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.5

162 Reviews

Overview Reviews (162) Inventory (163)

4.5

162 Reviews

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162 Reviews of Darcy Burrell

July 24, 2025

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Employee Rating

NavPreet was very professional and also very helpful while I was choosing my new vehicle. Her knowledge of each vehicle that I asked about was exemplary. while I was choosing my new vehicle. Her knowledge of each vehicle that I asked about was exemplary. More

by jkopysh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, NavPreet Kaler

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Jul 24, 2025 -

Grande Prairie Volkswagen responded

Hi Jkopysh, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

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Always a fun, smooth, and easy experience when dealing with Paige and Madison. The #1 place to shop in the GP region! with Paige and Madison. The #1 place to shop in the GP region! More

by Marc W

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt, Philippe Beaupre, Shawn Turcotte, Madison Stoddart, Paige Shelton, Kaitlyn Rogers, Michael Adewunmi , Nathan Wheeler

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May 06, 2025 -

Grande Prairie Volkswagen responded

Marc W, we're happy you found our staff to be so supportive during your experience here at Grande Prairie Volkswagen. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

March 29, 2025

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Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful time. Thank you! More

by Maureen

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Teri Lorenzen, Mickaela Ward, Logan Shumaker

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Apr 16, 2025 -

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

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Friendly and knowledgeable staff they are very professional and keeping my best interest in mind. professional and keeping my best interest in mind. More

by roncampon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Larson

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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Roncampon, Thank you for your kind words and for highlighting our team's professionalism and dedication to keeping your best interests in mind. We appreciate your support and look forward to serving you again in the future! Best, The Grande Prairie Volkswagen Team

February 25, 2025

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The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is unfortunate that this dealership gets the brunt of the fault that was caused by Volkswagen and their inability to fix my brand new Atlas after a year and a half of driving a defective car. More

by roncampon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Larson, Teri Lorenzen, NavPreet Kaler, Mickaela Ward , Sarah Kennedy

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Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Ron, Thank you for recognizing the effort our service team has put into assisting with your 2024 Atlas. We understand how frustrating vehicle issues can be, and we appreciate your patience as we work through the process. While some concerns extend beyond our dealership, we remain committed to supporting you however we can. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

December 30, 2024

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I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here recommend everyone to buy a vehicle here More

by Jake

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt, Shawn Turcotte, Michael Adewunmi, Teri Lorenzen, Chloe Reardon

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Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi Jake, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Darcy, Sam, Shawn, Michael, Teri, and Chloe. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 04, 2024

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Employee Rating

Best sales rep ever, very down to earth and nice person! Good job Sarah! It was fun dealing with you, thanks for making my car buying experience absolutely amazing! Good job Sarah! It was fun dealing with you, thanks for making my car buying experience absolutely amazing! More

by SS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte , Sarah Taylor

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Dec 05, 2024 -

Grande Prairie Volkswagen responded

Hi SS, Wow, thank you so much for the incredible feedback! We're absolutely thrilled to hear that your experience purchasing your car from Sarah was so positive. We'll be sure to share your kind words with Sarah, Darcy, and Shawn. They'll be delighted to know they made your car-buying journey so smooth and enjoyable. It's fantastic to hear that their dedication to providing exceptional service and attention to detail was so appreciated! We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 01, 2024

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Employee Rating

Id never had a issue with gp vw . Was always good service . And i keep going back to get my car serviced theyre each oil change Was always good service . And i keep going back to get my car serviced theyre each oil change More

by emeriemacdonald

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt, Philippe Beaupre, Shawn Turcotte, Brad Larson, Bryan Loewen, Mickaela Ward , Jade Terry

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Dec 03, 2024 -

Grande Prairie Volkswagen responded

Hi emeriemacdonald, Thank you for the fantastic review! We're so glad to hear that you've always had a positive experience with our service department and continue to choose us for your oil changes. We appreciate your loyalty and will be sure to share your kind words with Darcy, Sam, Philippe, Shawn, Brad, Bryan, Mickaela, and Jade. We strive to provide efficient and top-notch service, and it's wonderful to know we're meeting your expectations. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

July 25, 2024

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Employee Rating

Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmosphere is welcoming. Will be back again! More

by nico.s.shull

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philippe Beaupre, Brad Larson, Michael Adewunmi, Teri Lorenzen, NavPreet Kaler

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Jul 26, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with our team and our dealership. We look forward to welcoming you back again soon! Best regards, The Grande Prairie Volkswagen Team

January 11, 2024

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Employee Rating

All the staff was soo helpful and really nice to talk to, i had the pleasure to work with Manpreet Bhatti and she was so nice and helpful. My dad don’t speak English that well and she took extra time explai i had the pleasure to work with Manpreet Bhatti and she was so nice and helpful. My dad don’t speak English that well and she took extra time explaining everything to him. I would recommend everyone who is going there to get her help. More

by navinain01

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Madison Stoddart , Daniel Bartlett, MP Bhatti

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Jan 17, 2024 -

Grande Prairie Volkswagen responded

Dear navinain01, We are incredibly grateful for your excellent review. It's wonderful to hear that Manpreet Bhatti provided exceptional service, demonstrating patience and clarity, especially in assisting with the language barrier. We're also glad to know that the entire team was helpful and friendly during your visit. Your willingness to recommend Grande Prairie Volkswagen is the highest compliment to our staff's dedication to customer care. We strive for transparency in our sales and to offer a comprehensive finance experience, so we're pleased to have met your expectations. Thank you for choosing us for your new vehicle purchase. We look forward to continuing to provide you and your family with outstanding service. Warm regards, The Grande Prairie Volkswagen Team

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Automatic

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View Vehicle Details

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