Darcy Burrell

Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful time. Thank you! More

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Friendly and knowledgeable staff they are very professional and keeping my best interest in mind. professional and keeping my best interest in mind. More

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The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is unfortunate that this dealership gets the brunt of the fault that was caused by Volkswagen and their inability to fix my brand new Atlas after a year and a half of driving a defective car. More

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I had a great experience, with GP Volkswagen I would recommend everyone to buy a vehicle here recommend everyone to buy a vehicle here More

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Best sales rep ever, very down to earth and nice person! Good job Sarah! It was fun dealing with you, thanks for making my car buying experience absolutely amazing! Good job Sarah! It was fun dealing with you, thanks for making my car buying experience absolutely amazing! More

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Id never had a issue with gp vw . Was always good service . And i keep going back to get my car serviced theyre each oil change Was always good service . And i keep going back to get my car serviced theyre each oil change More

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Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmosphere is welcoming. Will be back again! More

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All the staff was soo helpful and really nice to talk to, i had the pleasure to work with Manpreet Bhatti and she was so nice and helpful. My dad don’t speak English that well and she took extra time explai i had the pleasure to work with Manpreet Bhatti and she was so nice and helpful. My dad don’t speak English that well and she took extra time explaining everything to him. I would recommend everyone who is going there to get her help. More

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These people sold me a vehicle 4 days later the engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light and engine power reduced they did 2 inspections and they were Noth exactly the same they changed out a serp belt after the first inspection but never put that in the second one and the vehicle had 2 different sets of km one on the bill of sale and 300 km less on the inspecton sheet they refused to let me get another vehicle or give me my money back then on top of it all they called my gf after they agreed to look at it they me er called me or texted me 4 or 5 days I never heard from them and a manager Micheal tell my gf who knows nothing about vehicles and did not want to be involved in the situation that his guys will evaluate the vehicles repairs and get back to her and her and I would only have to pay for the work via finance however much it was it was in there shop for 5 days and he still didint know what was wrong with is he had to get a quote to see how much to charge us after I just paid 16 thousand 13 days earlier cus I like to spend obscene amounts of money on pretty much brand new vehicle when I tried to call him they said they would txt or call back and the sales lady got outta there before xxxx hit the fan she wanted no part of the end game she made good commission and a family that had it hard already had to deal with the new and even larger problem no vehicle going on 3 months now they could just refunded our money and properly fixed whatever was actually wrong with it the gm Doug even called me after the fact and said according to my Computer the check engine e light was on after 100 km of driving they put 300 km on according to there paperwork why didint they see an issue with it then and I told him I did they kept saying was probly something simple like a loose gas. Cap that will make the reduced engine power light come on and drop atleast 40 percent of the lower it would stall in reverse they should just give me my money back so me and my family can get a reliable vehicle and move on with our lives there's no way there's as broke as us can't take the kids to hockey can't go get grocerys without paying someone and that another thing when I took the vehicle in last time they knew we lived out of town they didint offer us a ride anywhere just rudly said we don't do refunds and never heard from them till I called a lawyer them they said we had a vehicle for you guys I said why didint you guys say that only thing anyone told us was that u guys were quote the work MD finance it to us if anyone said come check out these other vehicles we would not hesitate cause it's so hard without one More

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Everyone was approachable and friendly. They treat you like family. I recommend others to go. They treat you like family. I recommend others to go. More

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