30 Ontario Subaru Dealers

Wow! - RC

Wow! Since I shift my car from other brand/maker to subaro crosstreck 2024, I cannot imagine how secured i am when it comes to security features. It's truly wonderful and exciting. You can drive confidently with peace of mind because the safery features and stability of the car will ensure your safety with confidence. In addition, the staff, technicians, and advisors including the Maintenance Manager are so accommodating. They will explain to you well the periodic maintenance items in details. And as you waiting, you can view your car from the waiting area through the glass windows. Wow!. Another thing is this, you can enjoy the hot brewed coffee while waiting. Thanks to subaru Mississauga and thanks to Karissa who assisted me for my Maintenance. Great is my experience with Subaru.

We dealt with Jonathan and Kasia. - S Wagner

We dealt with Jonathan and Kasia. They were both excellent and a pleasure to deal with. The experience of buying our Forester was seamless and we would absolutely recommend them highly! We will be coming back for our next car.

I am a New buyer so was guided through the process in a - EM

I am a New buyer so was guided through the process in a way that was clear. I am completely happy with the purchase.

If there’s 10 star or even 100 stars, I would love to - Macky

If there’s 10 star or even 100 stars, I would love to give it to Ary.

The worst experience I’ve had with this Subaru service - tuandiep2540

The worst experience I’ve had with this Subaru service department. It took more than three hours to rotate my snow tires from seasonal tires. Very disappointed with the service

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

Warning this dealership will screw you over every chance - Dirusciowalter

Warning this dealership will screw you over every chance it gets. go to any other dealership at this one

This is the 3rd time we come back to Ollie for a new - edith liao

This is the 3rd time we come back to Ollie for a new leasing of Crosstrek. He is professional, knowledgeable and very helpful, more as a friend than a salesperson. We highly recommend him to anyone looking for a car.

Yesterday I drove my beautiful 2021 Crosstrek home from - jb

Yesterday I drove my beautiful 2021 Crosstrek home from Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process with insight, knowledge, patience and humour. Not having purchased a vehicle since 2009, I foresaw the prospect of finding a car to suit my needs rather daunting but any hesitation I had quickly disappeared. I’m looking forward to many enjoyable years and miles of driving and am most appreciative of the service I received at Whitby Subaru.

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

I had an outstanding time purchasing at this dealership. - Merlita.abaya

I had an outstanding time purchasing at this dealership. There was an excellent selection, and we were able to settle on the forester wilderness.

Matthew S and Sasha B were so good to me. - Abby_488

Matthew S and Sasha B were so good to me. Im in love w my 2023 car. Highly recommended.

UPDATE - buyer beware: We can all agree that a good - aalutfi

UPDATE - buyer beware: We can all agree that a good reputation is hard to earn, harder to build, and hardest to retain. Yet, it is unclear why transparency and honest dealing are hard concepts to fathom for the sales folks here. When a delivery date stretched from the initial 4-6 weeks to 12 weeks (and counting) with no end in sight, there was no one to own up to a clear example of misleading a customer to secure a deal. Instead, there was an astounding level of arrogance and self righteousness that no one exhibited better than Bryan Zhang, the so-called manager. Apparently, it is more appropriate to blame poorly worded emails for failure to demonstrate honesty when it comes to delivery dates of a vehicle. Instead, one experiences a shouting, angry, rude, unprofessional and defensive individual who is process-blinded as opposed to customer-oriented. It takes a certain type of attitude to blame everything and everyone for incompetence instead of looking in the mirror. This could have been handled so much better, but if you were Bryan, you blame Subaru Japan, the shipping boat, the Vancouver and the Halifax Ports, the Toronto receiving, the delivery truck, and the customer. Clearly, someone slept through Sales 101. What a shame!

Ordered a new vehicle with an offer on my trade in. - Shocked

Ordered a new vehicle with an offer on my trade in. 4 months later when the new car arrived, the Sales Department "re-evaluated" my trade in (the mileage was 3,000km more) and they changed the offer to 35% less. I had to move forward since they had me over a barrel at this point, but I sent an email to head office. They never responded. Just beware.

Great service all around from Sam, Fawaz and the managers - Monelle

Great service all around from Sam, Fawaz and the managers Zack and Fadhi. They were all fast to address any of my questions and concerns. The finance process with Fawaz was effective and very professionnal. Very pleased with this dealership. And I love my Forester!

Wanted to Thank Cory, Robbie and the entire Budd's team - toddfaver

Wanted to Thank Cory, Robbie and the entire Budd's team on the way they handled my vehicle. The communication on what needed to be done, the time it would take and the cost was all great! the exceeded all of my expectation Thank you Team Budd

Well I will keep it simple. - russellalan3388

Well I will keep it simple. Be VERY CAREFUL buying/dealing from these bandits . There is no after sale support . I made the mistake of accepting the vehicle dirty . Once I got it home I found a couple of scratches. I wrote a review as I was not pleased to say the least only to have the SALES MANAGER CHRISTIAN P. Christian did call me once he read the review and actually said that he "did not need to call me regarding my concerns" . Thiers not enough mirrors to satisfy this mans ego. I have never heard that statement from a sales manager but this goes to show you the type of person he is . Certainly used car sales attitude. They made two lame attempts to correct. It looks like I will have to get this corrected at my expense . I will pass onto as many people as possible not to deal with this dealership including WEINS . BTW the general manager is basically a waste of time to deal with . Its a shame people like this represent a quality product. Any way " BUYER BE AWARE " .

The first time I took my car for a general service, they - rosewatson

The first time I took my car for a general service, they called me to say there were many problems with the car and like a dumb 'female' person I said OK to the repairs. Needless to say, huge charges and afterwards I realized I was being suckered, (my fault for trusting). A year later, I had a battery problem, took it to them (due to convenience), but only allowed them to work on that issue. They confirmed I needed a new battery. My battery was under warranty for replacement through Subaru in the US, where I originally purchased the vehicle. This dealer refused to honor the warranty. I took it to Willowdale Subaru and they were wonderful. They confirmed with Subaru that the warranty was honored in Canada, and replaced the battery for no charge. Never use Subaru of Maple for service!!

I found service advisor Catalin Rangu to be professional, - ronmac

I found service advisor Catalin Rangu to be professional, helpful and friendly. Each time I have taken my Subaru Outback in for service he has dealt with my problem(s) with expertise and efficiency. He does his job exceptionally well, is unfailingly gracious and polite .Catalin is a credit to this Orillia dealership. Ron McIntosh of Bracebridge

Really love the staff at Subaru of Niagara. - Anthony Gentile

Really love the staff at Subaru of Niagara.  Kyle, our customer service contact, is very patient with us and is an amazing techie. Being seniors, we frequently see him for help regarding the  various features  and technologies of  our Forrester.  We have learned a lot from him. He is so accommodating in answering all our questions and treats us with respect and kindness.  We frequently bump into Steve our sales rep who is always concerned about how our Subaru is doing and how satisfied we are with our purchase. Grahame is delightful and entertaining when driving us back and forth our service appointments. There is no doubt that the entire staff at the Subaru of Niagara dealership treats its customers with professionalism, great service and efficiency in all aspects. Thank you all so very much! My wife and myself highly recommend this dealership and give it 5+ Stars.

The service was great. - Chuck maclean

The service was great. Fixed my 2015 Subaru wrx in good time and quality service. Also bought a 2023 Subaru wrx and they were so helpful and gave us a great price on our used car.

The professional service we received at Suburu was beyond - Diane

The professional service we received at Suburu was beyond our expectations. The employees were available at all times to answer any questions we had. We would not hesitate to recommend this dealership and employee service to anyone searching for a new or used vehicle.

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent customer service! - anab

Excellent customer service!! love my Crosstrek highly recommend Matt! They go above and beyond what one would expect from a dealership.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel