I bought my Crosstrek almost 4 years ago, last summer was - PFalc
I bought my Crosstrek almost 4 years ago, last summer was stopped on the highway in Bruce County to be told that my car wasn't licensed to me and was actually licensed to the dealership, so it looked to the OPP that I'd 'stolen' my car that I'm paying for off of the dealer's lot. After much rigmarole the issue was finally resolved with licensing, however they had to take off my spacers to do a safety to complete this. They took off my spacers and told me in doing this they were no longer usable and said they would replace the spacers at their cost. Almost a year later and still nothing. I love my crosstrek and Subaru as a brand, but the experiences I've had with this particular dealership are shoddy to say the least. Also if you're gender diverse in any way, be prepared to have your preferred pronouns ignored, very uncomfortable experience. Super disappointed as I absolutely want to purchase Subaru in the future, but this dealership has certainly soured the experience of buying a car for me.
Their 4 star rating is incredibly deceptive, 2.4 star rating on dealerrater is much more accurate.
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