30 Ontario Subaru Dealers

Wow! - RC

Wow! Since I shift my car from other brand/maker to subaro crosstreck 2024, I cannot imagine how secured i am when it comes to security features. It's truly wonderful and exciting. You can drive confidently with peace of mind because the safery features and stability of the car will ensure your safety with confidence. In addition, the staff, technicians, and advisors including the Maintenance Manager are so accommodating. They will explain to you well the periodic maintenance items in details. And as you waiting, you can view your car from the waiting area through the glass windows. Wow!. Another thing is this, you can enjoy the hot brewed coffee while waiting. Thanks to subaru Mississauga and thanks to Karissa who assisted me for my Maintenance. Great is my experience with Subaru.

Excellent experience working with Eryca Smith! - SubiSue

Excellent experience working with Eryca Smith! She is truly a gem, always greeting us with a friendly smile. Fast and prompt with any questions, making our purchase enjoyable and flawless. I highly recommend NewRoads Subaru in Newmarket!

I am a New buyer so was guided through the process in a - EM

I am a New buyer so was guided through the process in a way that was clear. I am completely happy with the purchase.

Very personable, stuck to their commitments, executed - Sandy

Very personable, stuck to their commitments, executed promises on time. Financing fair. Lived up to their promises.

The worst experience I’ve had with this Subaru service - tuandiep2540

The worst experience I’ve had with this Subaru service department. It took more than three hours to rotate my snow tires from seasonal tires. Very disappointed with the service

Warning this dealership will screw you over every chance - Dirusciowalter

Warning this dealership will screw you over every chance it gets. go to any other dealership at this one

This is the 3rd time we come back to Ollie for a new - edith liao

This is the 3rd time we come back to Ollie for a new leasing of Crosstrek. He is professional, knowledgeable and very helpful, more as a friend than a salesperson. We highly recommend him to anyone looking for a car.

Yesterday I drove my beautiful 2021 Crosstrek home from - jb

Yesterday I drove my beautiful 2021 Crosstrek home from Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process with insight, knowledge, patience and humour. Not having purchased a vehicle since 2009, I foresaw the prospect of finding a car to suit my needs rather daunting but any hesitation I had quickly disappeared. I’m looking forward to many enjoyable years and miles of driving and am most appreciative of the service I received at Whitby Subaru.

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

I WOULD LIKE TO CORRECT one statement . - russellalan3388

I WOULD LIKE TO CORRECT one statement . The sales manager is CHRIS ANDERSON not Christian P. who is the FINANCIAL MANAGER just as shady as ANERSON. CHRIS A. would not get a sale or service from me EVER AGAIN . Way to go Chris CUSTOMER SERVICE IS NOT YOUR FORTE. Have your dealership STOP calling on me to service my car I have found a much better dealer to perform the required work.

"I want to express my gratitude to Afshin at Willowdale - Janice

"I want to express my gratitude to Afshin at Willowdale Subaru for their exceptional assistance in resolving an issue with my car purchase. Their professionalism, patience, and willingness to go the extra mile made a challenging situation so much easier. Afshin demonstrated excellent customer service and ensured everything was handled smoothly and to my satisfaction. Thank you for turning things around and providing such a positive experience!"

Matthew S and Sasha B were so good to me. - Abby_488

Matthew S and Sasha B were so good to me. Im in love w my 2023 car. Highly recommended.

Ordered a new vehicle with an offer on my trade in. - Shocked

Ordered a new vehicle with an offer on my trade in. 4 months later when the new car arrived, the Sales Department "re-evaluated" my trade in (the mileage was 3,000km more) and they changed the offer to 35% less. I had to move forward since they had me over a barrel at this point, but I sent an email to head office. They never responded. Just beware.

Never known a Dealer to make so many excuses for problems - markjarbo

Never known a Dealer to make so many excuses for problems that have come up. Saved for 20 years to buy a new car for my retirement. Not once have I heard from the dealer and with only 21,000 km it has issues with Eyesight system. Otto's don't care. They sell you a car and then zero support. Every problem reported they have given me some ridiculous excuses and never fixed. Bought a new car for the safety features and so I wouldn't have to worry about my old vehicle breaking down. 2 years later I have a vehicle that has issues and now have to go purchase another car because the incompetent people at Otto's have no knowledge or desie to fix it.

Love my new Impreza but awful dealing with finance to - Marty

Love my new Impreza but awful dealing with finance to close the deal. Sales was very helpful but the high pressure tactics to upsell to their care packages…even after I declined the emails , finance continued with their latest offer after “consulting with the manager”. This went on for 2 days after I signed the deal. Not interested in adding $6000 to the price of my car thank you. Will let Subarus reliability speak for itself. Will go to Kingston next time and you should too.

Wanted to Thank Cory, Robbie and the entire Budd's team - toddfaver

Wanted to Thank Cory, Robbie and the entire Budd's team on the way they handled my vehicle. The communication on what needed to be done, the time it would take and the cost was all great! the exceeded all of my expectation Thank you Team Budd

The first time I took my car for a general service, they - rosewatson

The first time I took my car for a general service, they called me to say there were many problems with the car and like a dumb 'female' person I said OK to the repairs. Needless to say, huge charges and afterwards I realized I was being suckered, (my fault for trusting). A year later, I had a battery problem, took it to them (due to convenience), but only allowed them to work on that issue. They confirmed I needed a new battery. My battery was under warranty for replacement through Subaru in the US, where I originally purchased the vehicle. This dealer refused to honor the warranty. I took it to Willowdale Subaru and they were wonderful. They confirmed with Subaru that the warranty was honored in Canada, and replaced the battery for no charge. Never use Subaru of Maple for service!!

I found service advisor Catalin Rangu to be professional, - ronmac

I found service advisor Catalin Rangu to be professional, helpful and friendly. Each time I have taken my Subaru Outback in for service he has dealt with my problem(s) with expertise and efficiency. He does his job exceptionally well, is unfailingly gracious and polite .Catalin is a credit to this Orillia dealership. Ron McIntosh of Bracebridge

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

Really love the staff at Subaru of Niagara. - Anthony Gentile

Really love the staff at Subaru of Niagara.  Kyle, our customer service contact, is very patient with us and is an amazing techie. Being seniors, we frequently see him for help regarding the  various features  and technologies of  our Forrester.  We have learned a lot from him. He is so accommodating in answering all our questions and treats us with respect and kindness.  We frequently bump into Steve our sales rep who is always concerned about how our Subaru is doing and how satisfied we are with our purchase. Grahame is delightful and entertaining when driving us back and forth our service appointments. There is no doubt that the entire staff at the Subaru of Niagara dealership treats its customers with professionalism, great service and efficiency in all aspects. Thank you all so very much! My wife and myself highly recommend this dealership and give it 5+ Stars.

The service was great. - Chuck maclean

The service was great. Fixed my 2015 Subaru wrx in good time and quality service. Also bought a 2023 Subaru wrx and they were so helpful and gave us a great price on our used car.

The professional service we received at Suburu was beyond - Diane

The professional service we received at Suburu was beyond our expectations. The employees were available at all times to answer any questions we had. We would not hesitate to recommend this dealership and employee service to anyone searching for a new or used vehicle.

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent customer service! - anab

Excellent customer service!! love my Crosstrek highly recommend Matt! They go above and beyond what one would expect from a dealership.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel