ABSOLUTE SCAM ARTISTS. - AC
ABSOLUTE SCAM ARTISTS. DO NOT TRUST THEM.
If I could give zero stars, I would. My husband and I had the most disgusting, unprofessional, and fraudulent experience at Richmond Chrysler. We came in looking to purchase a vehicle, and we were met with nothing but lies and high-pressure tactics from their staff—specifically Paris from Finance, Shakir the manager.
We were shown a couple of cars but did NOT sign any purchase agreement or contract. There was no paperwork signed on our end. Because they insisted, we gave a $1,000 deposit to hold a vehicle. Before we handed over the money, Paris, Shakir, and Eric all explicitly told us that if things didn’t work out, we would get our full deposit back, no questions asked. They promised it was “refundable.”
We decided not to purchase a vehicle from them. When we went back to simply collect our $1,000, these people turned into absolute snakes. They refused to return our money. They are now holding $1,000 of our hard-earned money hostage despite the fact that we never signed an agreement, and despite the fact that they made a verbal promise to refund us.
These people are dishonest liars. They will say anything to get your money and then change their story the second you try to hold them accountable. Shakir (Manager), Paris (Finance) have zero integrity. Do not trust a single word that comes out of their mouths.
We have given them the chance to do the right thing. If the do not refund our money by Monday, march 23, 2026. We are filing a formal complaint with the VSA (vehicle sales authority) immediately. We are also warning everyone we know to stay away from this dishonest dealership.
If you value your time and your money, stay far away from Richmond Chrysler. We will also be filing complaints with the BBB, Consumer Protection, and seeking legal action to get our money back from these thieves.
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