120 British Columbia Used Car Dealers

I had a great experience with Go Kia West. - Tink

I had a great experience with Go Kia West. They listened to my requirements and gave me a good deal. I definitely recommend them.

My experience at Mitsubishi Langley Auto Group was deeply - zohaibzaidi26

My experience at Mitsubishi Langley Auto Group was deeply disappointing and unprofessional, especially considering the significant fees we paid. I want to start with the positive: Manpreet was excellent. He was knowledgeable, helpful, and advocated for us to get a great deal from his manager. The sales process itself was smooth. Unfortunately, everything fell apart at delivery. The issues began before we even signed final paperwork: Our new electric vehicle was presented dirty inside and out and with less than 15% battery. We were told to either wait for a slow Level 1 charge or get it detailed ourselves. Given the state of the car and the availability of a fast charger at the dealership, this was unacceptable. The finance manager, Neetu, was completely unprepared. She did not know what vehicle I purchased (an EV), nor its name. She attempted to sell me $6,000 in warranties for engine oil changes and protection—completely irrelevant for an electric car. Her desk had a vape pen on it, which added to the unprofessional atmosphere. When confronted with these facts, she became flustered and started backtracking. She was missing basic details like the deposit amount and was unaware of the factory warranty specifics. I found myself having to educate her on her own job. After declining all the irrelevant products, we moved to insurance and finally finished the paperwork. We were then handed the keys to the same dirty car, still at 15% battery. Manpreet explained that because the manager gave us such a good deal, there was "no room" to detail the car. This is a baffling response, especially since we were charged $2,000 in prep and dealership fees. In summary: We paid premium fees for a premium experience and received the opposite. A fantastic salesperson was let down by a disorganized, unprofessional finance department and a dealership that failed to prepare the most basic aspects of a new vehicle delivery. I am now in the process of seeking a refund for the prep fees and would not recommend this dealership based on this experience.

Great place to purchase a vehicle! - juergen.schmode

Great place to purchase a vehicle! Danilo Trombetta was not only personable, but also knowledgeable and very kind. So was his Sales Manager Kevin Endozo, who was able to explain many details with great patience, even though it was a very profitable deal for me, but not for them. Everyone I encountered was very professional, honest, and creating a kind atmosphere, which is fostered by their senior staff esp. their General Sales Manager Jeffrey Nelson. Kudos to the philosophy of Go Motors to create such a positive environment for staff and customer.

I recently had a very concerning experience involving - Chad

I recently had a very concerning experience involving both a previous vehicle purchase and a recent attempted transaction with this dealership. For fairness, I want to clarify that the lien issue on the trade-in vehicle was not caused by the dealership, and I was personally unaware of the remaining lien balance until it was discovered during the transaction process. My concerns are primarily related to how the situation was handled afterward, including communication, transparency, refusal to provide written explanations, and conflicting verbal mechanical claims. During the recent transaction, financing and insurance paperwork had already been completed on a 2020 Ford F-150 XLT before the dealership later discovered a lien on the trade-in vehicle. The vehicle delivery was then withheld while the situation was being addressed. The interaction became extremely heated and stressful, and I was verbally told my current Ram required both a new engine and transmission, despite no written diagnostic report being provided when requested. After the transaction was unwound and the F-150 never left the lot, we were also required to cancel insurance immediately and pay approximately $168, but no written itemized explanation for the charge was provided despite being requested. I also want to mention my previous experience with a Ram 1500 purchased from this dealership. The truck was purchased at approximately 146,000 km and by around 200,500 km — roughly 54,500 km later over about 2.5 years — it developed major engine-related problems including symptoms commonly associated with Hemi lifter/camshaft failure (“Hemi tick”). While I understand used vehicles can develop issues over time, this experience significantly reduced my confidence overall. My family and people close to us have been dealing with this dealership for over 10 years and between family members and friends, more than 7 vehicles have been purchased over time. In my personal experience, many of those vehicles eventually developed significant issues, yet people continued returning because they trusted the dealership and were repeatedly encouraged into new financing arrangements and replacement vehicles. Looking back now, I personally feel like I finally recognized a repeating cycle that I no longer wanted to continue participating in. Additionally, sometime around mid last year, I felt pressured by dealership staff to refer friends and acquaintances to purchase vehicles through them with promises of referral bonuses or compensation. In my experience, the dealership repeatedly delayed or failed to follow through clearly regarding those referral incentives, which added further frustration and distrust. In my opinion, some of the sales tactics used felt extremely aggressive and predatory. Buyers should be prepared for pressure tactics and should carefully verify all financing information independently. I would also advise people to be cautious if they are suddenly encouraged to switch vehicles or are told “the bank won’t approve” or “the bank won’t accept” certain terms after significant paperwork has already been completed. I also have concerns regarding financing advertisements displayed on the dealership’s website, including advertised low interest rates such as 2.99% financing. In my experience, when those rates were discussed in person, explanations were given that the difference would instead somehow be deducted from the vehicle price, however the actual financing paperwork and final numbers did not appear to reflect what was initially represented. I strongly encourage buyers to carefully read all financing documents and independently calculate the real total cost of borrowing before signing anything. I strongly encourage anyone purchasing a used vehicle to: obtain an independent pre-purchase inspection, verify financing and lien details independently, request written diagnostics/documentation, independently review all financing terms, and avoid rushing into long-term

Dishonest dealership, charged for a rear brake job that - Ex customer

Dishonest dealership, charged for a rear brake job that was never done, paperwork to prove it..

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Great people to deal with 💯🤙🏽 the staff finance dept n - achlacolleen

Great people to deal with 💯🤙🏽 the staff finance dept n service department as well I totally recommend anyone to this dealership 👌🏽

Outstanding customer service! - weinerh

Outstanding customer service! Will continue to use their recommended services for my Kona EV in the future.

Don't buy car from in this auto dealer if you are not the - buxiashan

Don't buy car from in this auto dealer if you are not the expert. You don't know where they setup the trap for you. my experience.

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

I bought a 2016 GMC Canyon off Debbie England. - Debbie England is a scam artist.

I bought a 2016 GMC Canyon off Debbie England. DO NOT go here, they will rip you off. In less than two years of owning this truck I've had to cough up $$10,000 in repairs. One for a new transmission, another for a water pump. I was told I could refinance the truck in a year or so to get a better rate. This was a flat our LIE, she worked in banking for 16 years. I called the number she gave me incase I ever had any questions (I wanted to ask about insurance) and she ignored my calls. Evidently it appears she doesn't even own this dealership anymore? No wonder she was going through a divorce, I hope no other men or customers fall victim to this garbage of a human.

Thanks to Gabi for arranging my trade-in. - Warn

Thanks to Gabi for arranging my trade-in. Typically used for used is not dealt with as a high priority. Treated very well and every thing went smoothly as possible. Reccomended

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

Excellent service, very friendly staff, the entire - Nasi

Excellent service, very friendly staff, the entire experience was pleasant. Thanks again King of Cars bc and amar

Arrogant and misleading info on pricing. - Lhay258

Arrogant and misleading info on pricing. Treat their customers as if they are dumb and not worth the time of day.

Fast response, great to work with! - Andy Chapman

Went in with a vehicle where the credit was upside down and they still managed to help! Now on the road in a 2018 vehicle! Great staff, excellent service, would use again and again (this is my third deal with them!)

1 Star is too many. - unhappy with Applewood motors

1 Star is too many. Applewood continues to harass us after ripping us off 2+ yrs ago. "new management", "want to make it better"... on and on the lies go. We were loyal to Applewood, bought 3 vehicles. DON'T WASTE YOUR TIME OR MONEY HERE. THEY ARE DISHONEST. BUYER BEWARE, BUYER BEWARE. GO ELSEWHERE

We purchased a truck from Titanium Ford through their - Denise

We purchased a truck from Titanium Ford through their Alberta side, where they deliver vehicles out of Edmonton to customers here. From start to finish, this has been one of the worst experiences we’ve ever had. When the truck was delivered to our place in the foothills, my husband immediately noticed something wasn’t right. There was a substance sprayed up underneath the truck and all over the inside of the tailgate. He took pictures and told them right away. It looked like antifreeze, which is not something you just ignore. We were told it would be taken back to Edmonton and dealt with. That never happened. They also claimed the truck had been fully inspected before we received it. It clearly was not. They signed off on an inspection that wasn’t actually done. When Jeff took it in for its first oil change, and we hadn’t even put 8,000 km on it yet, we were told the fluids were already in poor condition. The rear axle fluid, which should be red, was black. That should never happen on a vehicle that was supposedly inspected and ready for sale. When the truck was supposedly taken back to Edmonton to be looked at, we had more issues. We later asked for paperwork showing what had been fixed, and were told nothing had been done at all. So we were told one thing, but the truth was something completely different. We’ve since contacted Titanium Ford expecting them to take responsibility and make this right, because this vehicle should never have been sold in that condition. Instead, they’ve said they are not responsible. That’s unacceptable. This has been frustrating, disappointing, and honestly exhausting to deal with. We would not recommend Titanium Ford to anyone. If you’re thinking about buying from them, I would strongly suggest you think twice.

They epitomize excellent customer service! Darren and... - Rutendo

They epitomize excellent customer service! Darren and Trent are a cheerful and trustworthy team. They picked me up from my house on a Sunday morning with my new car and I drove back to the dealership with them so that I could have a feel of the car before finalizing everything. They perform great due diligence, provide all car history and educate you on the strengths and weaknesses of your car model, ensuring the car is perfect for you!

Pretentious dealership. - allineedisacar

Pretentious dealership. Walk in there if you'd like to be judged about how poor you are. All you get back is a condescending response to your genuine inquiry.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

I cannot say enough about this dealership, especially - Diane

I cannot say enough about this dealership, especially Jimmy for getting me out of my Mazda2 and into a 2017 Audi with less then fair credit! I am beyond thankful and grateful for Jimmy's help and very friendly personality as well as Ken for bringing my new car over to the island right to my door! Great experience all around!

Just recently bought a truck from PG Auto. I live in... - Mike K.

Just recently bought a truck from PG Auto. I live in Manitoba and had to purchase sight unseen. I dealt with Jackson, and he was very helpful. It was tough not being able to test drive and view the truck but Jackson was very helpful and willing to send multiple pictures to help me view all aspects of the truck. I would recommend PG Auto. Truck arrived in Manitoba today and I was very happy with it, no surprises.

I purchased a 2019 Jaguar F-Pace from Fraser Valley - 2019 Jag major engine failure

I purchased a 2019 Jaguar F-Pace from Fraser Valley Pre-Owned with the written condition that a camshaft sensor issue be repaired prior to delivery. Less than a year later, the engine suffered a catastrophic failure directly related to that 'repair.' The Facts: • Missing Records: The executive team (SVP and GM) have admitted in writing that they have no invoice or record of the mandatory repair they claimed to have performed, citing that their third-party shop 'changed structure.' This is a clear failure of their statutory duty under the Motor Dealer Act. • Lack of Communication: I attempted to report a recurring check engine light numerous times shortly after purchase, but my calls were consistently ignored by the dealership staff. • Misleading Information: Management attempted to frame this as a 'high mileage' issue by misrepresenting my mileage as being over 100k, when the vehicle actually had 89k km. Despite escalating this to the Pioneer Auto Group executive level, they have denied all responsibility and even suggested irregular warranty 'upgrades' to cover the failure after the fact. A formal complaint has been filed with the Vehicle Sales Authority of BC (VSA). I strongly advise any potential buyers to double-check that this dealership actually has physical copies of their service records before signing a contract.

My salesman was Landon. - bonnivaughan

My salesman was Landon. He was getting the vehicle I inquired about by phone ready for when I showed up. It was ready to go for a test drive as soon as I got there. He was polite, personable and very knowledgeable. Thank you Landon for making the experience smooth and pain free.

I've had excellent, expedient, quality Service with - Junebug

I've had excellent, expedient, quality Service with Service Rep. KYLE, at this Dealership, ever since purchasing my 2024 Hyundai Venue. Always on time, very courteous, THOROUGH, and results exceed my expectations. Best Dealer relationship I've had in many years with many cars. Beginning with the Salesman, the Finance Mgr. and Service Rep. I found everyone, including Reception, ALL highly, professional helpful Staff. When calling on short notice, with any concerns, they took my car in immediately and solved the problem, even if it was only low tire pressure ! Every year, I have regular, scheduled Service I can rely on. Thank you ...

Thomas was instrumental in our purchase. - vjpolo

Thomas was instrumental in our purchase. He answered all our questions, even on follow-up visits. So far we have been very happy with the service we have received from this dealership. We are very satisfied with our Rogue and are slowly learning all of its features. Overall a good experience.

BIG SHOUT OUT TO DAN THE MAN At... - nickyvergara6

BIG SHOUT OUT TO DAN THE MAN At BLUENOSE MOTORS in PARKSVILLE From the minute I drove into the lot , & looked at vehicles for sale , DAN’S experienced eye did not miss a thing 👍 DAN said LET ME SHOW YOU THE CAR YOU ARE TAKING HOME TODAY 👍😱 The exact pristine vehicle he showed me , I did purchase it , as had said DAN THE MAN “ Take it for a drive while I write up the bill of sale 😱👍 You are good Dan the Man & awesome MAKE BLUENOSE MOTORS your # 1 STOP WHEN NEXT LOOKING FOR THAT SPECIAL CAR IN PARKSVILLE BC And say Hi To DAN THE MAN