Yonge Steeles Ford Lincoln Sales Limited

bought two F150 , one used and one new in three years bought two F150 , one used and one new in three years---- got lien report on my used one when trying trade in which I paid full 3 years ago..... too bought two F150 , one used and one new in three years---- got lien report on my used one when trying trade in which I paid full 3 years ago..... took couple of days to get it cleared off from my record ?!----- do not know whose fault ..... definitely not mine . Free oil change from the dealer , but end up went only one time ----- too much time consuming ...appointment , shuttle to rent place , rent and then return then again to the dealer to pick up ..... Do not know what to do with the new .... but did not buy the free oil service for sure . the new 2018 F150 XLT just start driving two weeks ........ so far very smoothly going and comfortable . three hours none stop driving , not tired at all .... big room and high seats are the main benefit .So for long distance driving I strongly recommend TRUCK , not sedan. The pricing and quality for the new ? too early to say ........... service of sales guy is perfect from what I felt ---- young and fresh ----hope I got a reasonable deal , this matters all .----- --From my heart More

Great Service always. Have had my vehicle serviced by this dealership for the past several years. Great relationship and really delighted with the care taken of me as a cu Have had my vehicle serviced by this dealership for the past several years. Great relationship and really delighted with the care taken of me as a customer. More

Great service! Always have a terrific experience at this dealership. It’s important to build a relationship with a service advisor; that way s/he will understand and Always have a terrific experience at this dealership. It’s important to build a relationship with a service advisor; that way s/he will understand and anticipate your needs. More

The WORST possible experience with a dealership . They do not give a xxxx about customers at all. I wanted to transfer my lease, and the lady who is responsible for lease transfer in this dealership . They do not give a xxxx about customers at all. I wanted to transfer my lease, and the lady who is responsible for lease transfer in this dealership told me it took 10 to 12 days to receive the documents. You know why 10-12 days? She wanted to take a vacation. She said, "If they do come earlier I will get someone else to assist you while I'm away." After 12 days, I called Ford finance to check why it takes so much time. Surprisingly Ford finance stated that they had faxed the document 6 days ago. So the dealership had the documents within the last 6 days, and although I did follow up with them, they did not inform me. That is not the only issue. The dealership told me the cost of lease transfer cost is 600CAD plus tax. However, I checked this cost with Ford finance, and it is 450CAD plus tax!!!! I also checked with two other dealerships, and they confirmed that the transfer cost is 450CAD plus tax. Yonge Steels Ford dealership unreasonably wastes your valuable time and takes your money if you trust them. I will never ever buy or lease a Ford again. More

Great service! Had an oil change , brake maintenance. Fast service, kept me informed on what needed doing. Everyone was helpful and very pleasant. No complaints at Had an oil change , brake maintenance. Fast service, kept me informed on what needed doing. Everyone was helpful and very pleasant. No complaints at all! Have been dealing with this dealership for years. More

Short visit Only had oil change so hard to rate.but as far as that was concerned was a good experience.will continue service as of now Only had oil change so hard to rate.but as far as that was concerned was a good experience.will continue service as of now More

HORRIBLE!! Difficult experience with a sales rep. Vera in sales then stepped up and was amazing and Ali & Vinny in Service are great. Speak to them. Difficult experience with a sales rep. Vera in sales then stepped up and was amazing and Ali & Vinny in Service are great. Speak to them. More

Hit and Miss Experience Took my vehicle for service and recall. Asked what service was recommended by Ford at my mileage and was given incorrect information resulting in ext Took my vehicle for service and recall. Asked what service was recommended by Ford at my mileage and was given incorrect information resulting in extra service not required. Recall item was not properly completed and have to go back. Although the dealership staff is pleasant and trying to help, they were unable to resolve my situation promptly which left me having to go back at a later date. More

Difficult to deal with I had a horrible experience with this dealership. I bought out of my lease early just so I did not have to deal with this dealership any longer. The I had a horrible experience with this dealership. I bought out of my lease early just so I did not have to deal with this dealership any longer. They are eager to speak to you when you were purchasing but were very slow in getting back to you if you have any questions or issues. Gilles was very rude and abrupt and was the final nail in the casket. I would not recommend this dealership to anyone. More

feed back of service received Fairly prompt service received. I had an oil change and tires rotated which took about an hour. The only concern was the inspection sheet indicated Fairly prompt service received. I had an oil change and tires rotated which took about an hour. The only concern was the inspection sheet indicated all four tires were inflated to 35 PSI, the truck tire pressure sensor read 4 different pressures for each tire. Did the technician really check each tire or was it a guess? More