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Wolfe Mazda
Surrey, BC
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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670 Reviews of Wolfe Mazda
February 18, 2018
Repairs Found a less expensive part for an expensive repair. As a woman I like my concerns to be taken seriously and found that both individuals I dealt with Found a less expensive part for an expensive repair. As a woman I like my concerns to be taken seriously and found that both individuals I dealt with were very professional and courteous. Front service person was accommodating finding transportation home and back while repairs being done. Rick found other problems, in addition to the main one, that we were able to repair the same day. Overall, very pleased with the service. More
by Rose
Employees Worked With
Rick,
February 12, 2018
Scratched paint and did poor wash just for oil change appt I an very disappointed with the service i received on thurs feb 9. I had an oil change appt and got my car back with a large scratch on the trunk! Als I an very disappointed with the service i received on thurs feb 9. I had an oil change appt and got my car back with a large scratch on the trunk! Also the cleaning job was super patchy and left large area untouched. Unprofessional and disrespectful! More
by Birdofcars
Employees Worked With
Unknown
February 10, 2018
purcase of new cx5 The folks at Wolf are most excellent, all the people I dealt with were informed, pleasant and aimed to please. my new cx5 was handed over with plenty The folks at Wolf are most excellent, all the people I dealt with were informed, pleasant and aimed to please. my new cx5 was handed over with plenty of time spent to go through the operation of the vehicle's feature's and happy in every way before the send you on your way. Very happy with my purchase. More
by Cx5 driver
Employees Worked With
Vern
February 05, 2018
Great car, saleman listened to what we wanted The salesman was very honest and worked for us. When we had a glitch after the purchase he rectified the issue right away. The car itself is exactly The salesman was very honest and worked for us. When we had a glitch after the purchase he rectified the issue right away. The car itself is exactly what I wanted; which I was not sure about before the purchase More
by Dee
Employees Worked With
Jim
February 01, 2018
Informative New information learned at the clinic. Would suggest a hand out sheet from the clinic. Follow up questions dealt with one on one with my salesman. New information learned at the clinic. Would suggest a hand out sheet from the clinic. Follow up questions dealt with one on one with my salesman. More
by Happy
Employees Worked With
Mike,
January 31, 2018
Mazda Rocks This is my 4th Mazda and 2nd from Vern He always listens and is very helpful. We've had good service. I love my new Red Mazda CX9 2018 Just getting us This is my 4th Mazda and 2nd from Vern He always listens and is very helpful. We've had good service. I love my new Red Mazda CX9 2018 Just getting used to everything. The workshop last Wednesday really helped. mark answered my questions and even the ones i didn't ask so I learned even more about my Mazda. I love it More
by Nearissa Kasper
Employees Worked With
Mark and all the service staff
November 24, 2017
HORRIBLE PLACE I have owned many cars from Hondas, olds mobiles, to Pontiacs and I have NEVER had any problems with any of those dealerships. I switch over to Mazda. I have owned many cars from Hondas, olds mobiles, to Pontiacs and I have NEVER had any problems with any of those dealerships. I switch over to Mazda...I never had a problem with the dealership in Ottawa (where I bought my car from) but now that I live in BC...Langley is the closest dealership to me. If you want to be treated like a fool, or a complete imbecile I highly suggest visiting this dealership. SO RUDE. SO IGNORANT. SO UNPROFESSIONAL. This place is an absolute joke. My 1st visit I bring my car to get my tires fixed. They tell me since I bought the car in Ottawa they can't fix my tire EVEN THOUGH I HAVE A WARRANTY. After arguing with them...they finally realized that my car is covered and decided to fix my tire. What a headache. They also did a horrible job fixing my tire...I needed to buy a new one. My 2nd visit they refused to cover my power steering (which is covered under the warranty) because these fools seem to think I had a major accident with my car...there is literally a scuff mark on the front bumper. I asked them to pull up a car proof and they denied to do so. I NEVER HAD AN ACCIDENT IN MY LIFE. So they now refused to cover the power steering. Not only are the reps rude at the front desk...their service is HORRIBLE! JUST BRING YOUR MAZDA ELSEWHERE! trust me! These people need proper traning. More
by MAZDALANGLEYISHORRIBLE
Employees Worked With
Alan
November 09, 2017
Brutal service Went In here with a vehicle in mind that I was set on buying. Waiting 20 minutes nobody bothered asking. Finally had to go up to a dealer and he wasn' Went In here with a vehicle in mind that I was set on buying. Waiting 20 minutes nobody bothered asking. Finally had to go up to a dealer and he wasn't interested at all at helping. They literally just lost a 30 grand sale. Nobody said hello or anything. (They weren't busy at all) More
by JohnSmith54
Employees Worked With
None
April 28, 2017
The Best Service department! I Have 2009 Mazda 3. It always gets serviced at this dealership. They are great to deal with! Always on time. Explain everything in detail and are I Have 2009 Mazda 3. It always gets serviced at this dealership. They are great to deal with! Always on time. Explain everything in detail and are always friendly and helpful. Have had various vehicles so have dealt with quite a few other dealership service departments. They are the most pleasant to deal with from my experiences. More
by dealerreview
Employees Worked With
Alan
March 07, 2017
Tried to rip me off Had an issue with the suspension. They told me that one of the engine mounts had also gone. I got a second opinion. They lied. Mount was fine. Th Had an issue with the suspension. They told me that one of the engine mounts had also gone. I got a second opinion. They lied. Mount was fine. Thoroughly dishonest. Avoid. More
by Joanofarc
Employees Worked With
Craig
