Wolfe Mazda

TERRIBLE EXPERIENCE Poor, slow, uneducated service. I was passed from salesman to sale man and then took a test drive with a 74 year old gentleman who i thought was a vol Poor, slow, uneducated service. I was passed from salesman to sale man and then took a test drive with a 74 year old gentleman who i thought was a volunteer there. After the boring small talk, we returned to the office. He told me about his coin collection, his car collection, and the creepy and inappropriate photos he took on holiday. After an hour he asked "Well, what can i do for you?" I responded with " i don't know, what do you do here"? I honestly thought I was waiting to speak to the salesman I had originally talked to and emailed with. UGH, well thats how it all started. It was such a drag being there that it would take me too long to write all my complaints and I don't feel like re-living them. They basically ruined my whole weekend. I was in town for only two days and it was not enough time for them to sell me a car. I then emailed Freeway Mazda, had the BEST experience and within a few hours drove a 2015 CX-5 home! More

False Information I submitted an enquiry on their website and received a phone call from one of their salesmen. We discussed the model and he quoted me a price on a n I submitted an enquiry on their website and received a phone call from one of their salesmen. We discussed the model and he quoted me a price on a number of used cars he said they had in inventory that met my requirements. The next day we drove from the north shore all the way to Langley, only to find the price was $1000 higher and the sales manager would not honour the price quoted to me over the phone. Who needs to deal with a dealership that lures customers with false information? More

Would NOT recommend this business. Our radiator cap "mysteriously" was missing when they did their inspection/oil change. They wanted to charge us $70 to replace it. (Bought one myself from Lordco for "mysteriously" was missing when they did their inspection/oil change. They wanted to charge us $70 to replace it. (Bought one myself from Lordco for $17. Nice mark up, Mazda.) They MUST have been the ones to actually take the cap off/lose it, because you can't drive long distances without a rad cap, and we drive it to and from work every day (hour each way). That means it must have gone missing today. Further, rad caps don't just "pop off" - even the guy I talked to there, when I called to express my dissatisfaction said "Yes, very strange that it wasn't there indeed". Anyway, no one has been under the hood of the truck since its last oil change at the same place.... a little too coincedental to me. More