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Wolfe Mazda

Surrey, BC

4.1
673 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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673 Reviews of Wolfe Mazda

August 20, 2018

The experience was enjoyable The sales person was new to this I could tell right away,however, he was really patient with what he got and took time to explain to the customer (me) More

by RickyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron cowles
Aug 21, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your honest feedback with us, RickyL. We appreciate you acknowledging our newest Sales and Leasing Consultant, Cameron Cowles for being so positive and enthusiastic during your vehicle purchasing process. Thank you for giving him a chance as that is how we all grow and learn. Please feel free to reach out to anyone on our Wolfe Langley Mazda Team if you still have any pending questions. We would love to assist you. We value your business and we are grateful that you gave us the opportunity to work with you. Have a great day!

August 15, 2018

Always get the best service and won’t go anywhere else. Always come to you because I know all my expectations will be satisfied. Best service ever. Know I am going to get the best service ever and enjoy m More

by Cargirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The second in commandI believe he is in charge.
Aug 16, 2018 -

Wolfe Mazda responded

On behalf us all of us at Wolfe Langley Mazda, we would like to thank you for sharing this great review about our dealership! We are thrilled that all your expectations are exceeded every time you visit our Service Department. We will be sure to share your kind words with our team. Thank you for your business. We truly appreciate it and look forward to serving you for many years to come. Have a wonderful day, Cargirl77!

August 15, 2018

Friendly Very knowledgable and respectful. My fiance took the car in for the service and she doesn't know too much about the car but she said she was still tre More

by Noah B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 17, 2018 -

Wolfe Mazda responded

Thank you so much for your thoughtful review, Noah! We strive for customer experiences like this, and could not be more pleased. Thank you for recognizing our Service Department for being knowledgeable and respectful to your fiancée. We will be sure that Alan and our Wolfe Langley Mazda Service Team knows how pleased you are with their service. We truly appreciate yours and your fiancée’s business and hope to work with you both for many years to come. Have a great day and see you next time! Thanks

August 11, 2018

Great work as always All my service, for the past 11 years, has been done here. As usual work was done as promised and the car was cleaned. Very friendly and knowledgeable More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 15, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings about the experiences you have had with our Wolfe Langley Mazda Service Department! It is truly rewarding to see your positive comments. Thank you for acknowledging our service team for their friendly, knowledgeable and efficient customer service skills. We really appreciate the years of business and loyalty to our dealership. We look forward to serving you again next time! Have a great day, Mazda3!

August 11, 2018

Efficiently handled the malfunctioning of the GPS Excellent service, follow up and reminder of appointment and rectifying the GPS malfunction. Staff friendly and willing to assist in remedying problem More

by Angel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford, Andy Mori
Aug 15, 2018 -

Wolfe Mazda responded

We appreciate your time and the extra effort it takes to provide your feedback. We are extremely pleased that you were happy with the friendly and helpful service you received from our Service Advisor, Matt Sandford and our Service Technician, Andy Mori! They are both valuable team members, that always go above and beyond to meet our client’s needs. So glad you experienced that first hand as they assisted in resolving the concerns with your GPS. Thank you for your business and for choosing Wolfe Langley Mazda for all your vehicle maintenance needs.

August 10, 2018

A bit disappointed I booked an appointment to have tires installed and a oil change, was told by the service counter that the car was also due for 48,000 km maintenance More

by RickT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al-service counter, very friendly.
Aug 15, 2018 -

Wolfe Mazda responded

Thank you for the candid feedback regarding your experience with our service department. We understand your frustration. Feedback like you have provided, is one of the only ways we can improve. Your business is important to us, Rick. Our General Operations Manager, Marc Livingstone would welcome the opportunity to speak with you, to address your concerns directly. Please feel free to contact him at 604-534-0181 at your earliest convenience. Hopefully we can clarify your specific billing concerns. Thank you

August 10, 2018

Great sales experience Dealing with Trevor was very pleasant. He wasn't pushy and we didn't feel pressured to buy. Trevor answered all of our questions about the cx5 and we More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen
Aug 15, 2018 -

Wolfe Mazda responded

Congratulations on your new Mazda CX-5, Linda! Thank you for taking the time to write about your experience at Wolfe Langley Mazda. It is so wonderful to hear that our Internet Sales Manager, Trevor Allen was able to provide you with an exceptional sales experience, that we strive to provide to all of our clients. We look forward to having the pleasure of working with you again in the future. Thank you for your business and we wish you many happy miles in your new car!

August 10, 2018

Friendly staff Always a good experience at Wolf Mazda. I have bought my last 3 car from them and do all my service there. I have always received excellent customer More

by Type A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 15, 2018 -

Wolfe Mazda responded

We would like to thank you for the amazing five star review! We are absolutely thrilled that you have not only purchased three vehicles from our dealership but also serviced them with us!! We appreciate your business and your loyalty to our Wolfe Langley Mazda Sales and Service Team. We look forward to serving you for many more years to come and providing you with the great customer service that you deserve. See you next time!

August 08, 2018

Best Mazda dealership east of Fraser River Efficient, knowledgeable, and professional. Been to a quite a few Mazda Service centres and this is by far is in the top two for sure. More

by Carson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 10, 2018 -

Wolfe Mazda responded

We appreciate the five star review and the feedback, Carson. Thank you for taking the time to recognize our Wolfe Langley Mazda Service Team for not only being efficient, knowledgeable and professional but for being the best Mazda dealership east of the Fraser River! We will take it! We value your business and your kind words. We hope to have the opportunity to serve you again soon!!

August 08, 2018

Cheerful service and good value Another quick and affordable service visit to Wolfe Mazda. A real pleasure to bring my car in to be serviced with these guys. Thanks again. More

by Pbod
Recommend Dealer
Yes
Employees Worked With
Both awesome.
Aug 14, 2018 -

Wolfe Mazda responded

Hearing that you had a great experience at our dealership is the best thing we could hope for! Our Wolfe Langley Mazda Service Team will be thrilled to hear that they consistently provide you with efficient and affordable service. We value your feedback and business. Looking forward to your next visit. Have a fantastic day!

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