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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

September 04, 2018

Excellent and professional Darin and Trevor were very prompt to address us soon after we enter the floor. They were genuine, courteous, and very professional. They also knew the More

by Nataku4ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin, Trevor, Jerry (I think, for warranty, took a guess sorry)
Sep 06, 2018 -

Wolfe Mazda responded

Welcome to the Wolfe Auto Group Family and congratulations on your new Mazda, Nataku4ca! We strive for customer experiences like this, and could not be more pleased. We truly appreciate the time you took to share your feedback with us. We will make sure that Darin, Trevor and Jerry know how pleased you were with the exceptional customer service they all provided you. We concur, they are all genuine, courteous and professional. They are valuable team members that always go above and beyond for our clients. Thank you for giving us the opportunity to work with you. We sincerely hope you enjoy every single mile in your new car! Zoom Zoom!

September 04, 2018

Consistently good service I don’t know who’s tunning this place, but they are doing a great job of looking after their clients. We were pleased with the initial purchase deal a More

by Zee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter staff
Sep 06, 2018 -

Wolfe Mazda responded

Wow! Thank you for taking the time to share your feedback and feelings about your experience at our Wolfe Langley Mazda dealership! It is truly rewarding to see your comments as you reflect back on your interactions with our team over the years. Your loyalty to our dealership and recommending us to others, is the best compliment we could ask for. On behalf of your friends here at Wolfe Mazda, THANK YOU!! We will be sure to pass along your kind words to our management team and staff. We look forward to serving you and your family for many more years to come, Zee123! Have a wonderful day!

August 31, 2018

Everyone is polite, knowledgble and efficient. Everything went seamlessly from booking the appointment to paying the invoice! And I love that there is a courtesy shuttle to get me to and from wor More

by Wado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your thoughts and feelings regarding your recent visit to our dealership. It is rewarding to read your comments, as you reflect on the experience you had at with our Service Manager, Mike and our Wolfe Langley Mazda Service Team. So wonderful to hear that you enjoy the complimentary shuttle services that we provide our clients during their vehicle maintenance appointments. We value your business and look forward to working with you for many more years to come, Wado! See you next time.

August 25, 2018

Fast, Friendly, and Efficient I recently visited for a part recall. Appointment was made within days and everything was as expected. Staff were knowledgeable and pleasant. I couldn More

by Pugg27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Aug 27, 2018 -

Wolfe Mazda responded

Your feedback is important to us, so thank you for taking the time to write about your experience, Pugg27. It is wonderful to hear that our Wolfe Langley Mazda Service Team provided you with efficient, knowledgeable and pleasant customer service. We value your business and look forward to having the opportunity to work with you again soon. Have a great week!

August 23, 2018

Reliable professional Was very grateful Wolfe Mazda dealership was able to get the car serviced so quickly as it was not scheduled to come in, I had not anticipated getting More

by MAZDAFOREVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ?
Aug 24, 2018 -

Wolfe Mazda responded

Thank you so much for your thoughtful, five star review! We appreciate the extra effort and time you took to acknowledge our Wolfe Langley Mazda Service Team for being accommodating, efficient, polite and professional! We are thrilled that you received the exceptional customer service our dealership is known to deliver, firsthand! We value your business and look forward to working with you again soon! Have a great weekend.

August 23, 2018

Excellent Dealership I had a wonderful experience with everyone I dealt with. The staff were knowledgeable about the products and made me feel at ease when making my decis More

by Allisonsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda, Trevor
Aug 24, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your five star experience with us! Thank you for recognizing our Internet Sales Manager, Trevor Allen and our entire ales Team for being knowledgeable and friendly. We believe that it’s important for our customers to hear firsthand from, other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend our dealership to their friends and family, and we’re happy to hear that you agree! On behalf of your new friends here at Wolfe Langley Mazda, we would like to say congratulations and we hope you enjoy your new Mazda!

August 21, 2018

Worth the drive There’s a reason why I drive past West Coast Maada to get my post warranty regular service done. So do others where I live in Maple Ridge. Wolfe has a More

by NoWestCoastForMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the service advisors. Every single one.
Aug 21, 2018 -

Wolfe Mazda responded

Thank you for making the trip all the way from Maple Ridge to complete your post warranty vehicle maintenance at our dealership! We really appreciate the five star rating and the time you took to share your experience with us. So wonderful to hear how thorough, honest and respectful our Wolfe Langley Mazda Service Team is when they are explaining your servicing details and billing. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We value your business and look forward to serving you for many more years to come. See you next time!

August 20, 2018

The experience was enjoyable The sales person was new to this I could tell right away,however, he was really patient with what he got and took time to explain to the customer (me) More

by RickyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron cowles
Aug 21, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your honest feedback with us, RickyL. We appreciate you acknowledging our newest Sales and Leasing Consultant, Cameron Cowles for being so positive and enthusiastic during your vehicle purchasing process. Thank you for giving him a chance as that is how we all grow and learn. Please feel free to reach out to anyone on our Wolfe Langley Mazda Team if you still have any pending questions. We would love to assist you. We value your business and we are grateful that you gave us the opportunity to work with you. Have a great day!

August 15, 2018

Always get the best service and won’t go anywhere else. Always come to you because I know all my expectations will be satisfied. Best service ever. Know I am going to get the best service ever and enjoy m More

by Cargirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The second in commandI believe he is in charge.
Aug 16, 2018 -

Wolfe Mazda responded

On behalf us all of us at Wolfe Langley Mazda, we would like to thank you for sharing this great review about our dealership! We are thrilled that all your expectations are exceeded every time you visit our Service Department. We will be sure to share your kind words with our team. Thank you for your business. We truly appreciate it and look forward to serving you for many years to come. Have a wonderful day, Cargirl77!

August 15, 2018

Friendly Very knowledgable and respectful. My fiance took the car in for the service and she doesn't know too much about the car but she said she was still tre More

by Noah B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 17, 2018 -

Wolfe Mazda responded

Thank you so much for your thoughtful review, Noah! We strive for customer experiences like this, and could not be more pleased. Thank you for recognizing our Service Department for being knowledgeable and respectful to your fiancée. We will be sure that Alan and our Wolfe Langley Mazda Service Team knows how pleased you are with their service. We truly appreciate yours and your fiancée’s business and hope to work with you both for many years to come. Have a great day and see you next time! Thanks

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